HP OpenView Storage B6960-96008 manual Perform a filesystem backup of the SAP R/3 Database Server

Integrating SAP R/3 and Data Protector

Troubleshooting

2.Perform a filesystem backup of the SAP R/3 Database Server:

Perform a filesystem backup of the SAP R/3 Database Server system so that you can eliminate any potential communication problems between the SAP R/3 Database Server and the Data Protector Cell Manager system.

Do not start troubleshooting an online database backup unless you have successfully completed a filesystem backup of the SAP R/3 Database Server system.

See the online Help index “standard backup procedure” for details about how to do a filesystem backup.

3.If the SAP R/3 backup utilities are installed in a shared directory, then the inet startup parameter must be specified as described in step 4, or the Windows permissions must be set correctly.

Run the following command (if you use the default directory):

dir

\\<client_name>\sapmnt\<ORACLE_SID>\SYS\exe\run\brbackup or

dir \\<client_name>\<SAPEXE>\brbackup

If this fails, set the inet startup parameters, or set the correct permissions to access a Windows network directory.

4.If you use the command line to start the Data Protector commands, verify the inet startup parameters:

Check the Data Protector Inet service startup parameters on the SAP R/3 Database Server system. Proceed as follows:

a.In the Control Panel, go to Administrative Tools, Services.

b.Select Data Protector Inet.

In the Services window, select Data Protector Inet, Startup.

The service must run under a specified user account. Make sure that the same user is also added to the Data Protector admin user group.

Chapter 2 219