HP OpenView Storage B6960-96008 4.Check your environment variables, 5.Try using the RMAN CLI to restore the database items

Integrating Oracle and Data Protector

Troubleshooting

•If you are restoring datafiles the database should be in the Mount state.

Open a command window and enter the following: sqlplus/nolog

SQL>connect <user>/<password>@<service> as sysdba SQL>shutdown immediate

SQL>startup mount

4.Check your environment variables.

The message below sometimes appears when you are restoring database items to a new host:

"Binary util_orarest is missing. Cannot get information from the remote host."

To resolve this problem do as follows:

a.Close Data Protector.

b.Set the environment variable on the system where the Cell Manager resides:

OB2_ORARESTHOSTNAME = <target Oracle host>

c.Restart Data Protector and try to restore the database items again.

d.When the restore is complete, close Data Protector and re-set the following environment variable:

OB2_ORARESTHOSTNAME = <empty>

e.Restart Data Protector.

5.Try using the RMAN CLI to restore the database items.

If there is a problem you cannot resolve while you are trying to restore a database item using the Data Protector GUI try using the RMAN CLI to restore the database items.

For information about using the CLI see “Restoring Oracle Using RMAN” on page 93.

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