HP OpenView Storage B6960-96008 manual Troubleshooting on Unix Systems

Integrating SAP R/3 and Data Protector

Troubleshooting

• Do not use non-ASCII or non-Latin 1 characters for filenames.

Troubleshooting on UNIX Systems

Using Oracle After Removing the Data Protector Oracle Integration

This section is relevant only if Oracle RMAN has been used to back up the SAP R/3 datafiles and you have uninstalled the Data Protector Oracle integration on an Oracle server.

After uninstalling the Data Protector Oracle integration on an Oracle server, the Oracle server software is still linked to the Data Protector Database Library. You have to rebuild the Oracle binary to remove this link. If this is not done, the Oracle server cannot be started after the integration has been removed.

See “Using Oracle After Removing the Data Protector Oracle Integration on UNIX and OpenVMS Systems” on page 112 for more information on how to make the Oracle server functional again.

Prerequisites Concerning the Oracle Side of the Integration

The following steps should be performed to verify that Oracle is installed as required for the integration to work. These steps do not include verifying Data Protector components.

1.Verify that you can access the Oracle Target Database and that it is opened, as follows:

Export <ORACLE_HOME > and <ORACLE_SID> as follows:

•if you are using an SH - like shell enter the following commands:

ORACLE_HOME="<ORACLE_HOME>" export ORACLE_HOME ORACLE_SID ="<ORACLE_SID>" export ORACLE_SID

•if you are using a CSH - like shell enter the following commands: setenv ORACLE_HOME "<ORACLE_HOME>"

setenv ORACLE_SID "<ORACLE_SID>"

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