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HP P6000 7 Monitoring storage system events, Email notification, Controller event log, Management server event log

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7 Monitoring storage system events

This chapter describes how to manage events using HP P6000 Command View.

Events overview

Events track the progress of actions, both normal and exceptional, that occur on the array. Examples of typical events are creating virtual disks or initializing an array. Examples of exceptional events are an incomplete function or a reduction in array capabilities. Normal events are more common than exceptional events.

You can use HP P6000 Command View to configure and view these events. Managing events from the HP P6000 Command View user interface is especially useful when you are monitoring multiple arrays.

Events are captured in one or more of the following logs:

•Management server

•Controller

•Controller termination

All event logs are stored in the C:\Program Files\Hewlett-Packard\Sanworks\Element

Manager for StorageWorks HSV\cache\ directory on the management server (server-based management only). There is a separate directory for each storage system that the management server sees. Directories are named by storage system WWN.

For array-based management, click Capture System Information on the Server Options page to capture the event logs and download them to the computer from which you are browsing.

Email notification

You can configure HP P6000 Command View to send email notifications regarding storage system alarms and hardware conditions. For more information, see the online help.

Management server event log

The management server is the server on which HP P6000 Command View is installed. Management server events are triggered by:

•Responses to user actions in the user interface

•Actions initiated through the HP P6000 Command View application program interface (API)

Controller event log

A controller event is a normal or exceptional action on any hardware component or logical object within the array. Examples of controller events are:

•Disk or disk enclosure changes

•Configuration changes (such as creating a disk group)

•Controller reboots

•Changes detected by the environmental monitoring unit (EMU) within the array (does not apply to the EVAx400 or P6000 models)

Events overview 53

Contents

Abstract Page Contents Page Client applications not notified when disks are grouped using Add disks 10 Monitoring array performance using HP P6000 Performance Data Collector...70 Page 1 Overview Page Figure 1 Server-basedconfiguration Page Page Storage systems point of view Settings point of view Click here to install the Management Group certificate Browsing to server-basedHP P6000 Command View 1.Open a browser https://server_name or IP_address:2374 https: HP P6000 Control Panel User Guide You can also launch HP P6000 Command View from the HP P6000 Control Panel GUI HP P6000 Command View is designed for use with internet protocols as follows: •Server-basedversions 8.0.2 and later—IPv4,IPv6, and mixed IPv4/IPv6 networks •Server-basedversions earlier than 8.0.2—IPv4networks only 2 Managing security and passwords IMPORTANT: Password formats Storage systems with controller software versions 5.1xx or earlier •Passwords are not case sensitive and include exactly 8 characters •The letters A–Zin upper or lower case are allowed 3.Select Disable password access to a storage system The Disable Password Access to Storage Systems page opens 4.Select the storage system that you no longer want to manage 5.Click Disable password access 2.Log on to the HP P6000 Control Panel •The password on a storage system has been changed •Controller software on a storage system has been updated to a newer version “Disabling management of a password-protectedstorage system” (page 18) “Enabling management of a password-protected Page 3 Licensing HP P6000/EVA storage systems Data migration licenses Figure 5 Initalized Storage System Properties window FCIP licenses The MPX200 iSCSI controller supports FCIP licenses Model upgrade licensing Obtaining license keys To obtain a license: 1.Browse to HP Webware at http://webware.hp.com 2.Click Generate New Licenses 3.Enter a username and password Validating the license Adding an LTU 2.Select the Licensing tab 3.Click Install Licenses The Install Licenses page opens Page 4 Provisioning storage Disk types Disk group types General guidelines Number of physical disks in a group •With online and near-onlinedisk types, the minimum number of physical disks is •With the solid state drive disk type, the minimum number of physical disks is •There is no maximum number of physical disks Disk group occupancy and occupancy alarm level XCS “Online virtual disk migration” (page 33) Vraid levels are: Working with virtual disks in HP P6000 Command View Page Working with hosts in HP P6000 Command View Guidelines •A virtual disk must be completely created before you can present it to a host You can present the virtual disk to an FC host, an iSCSI host, or an FCoE host For more information, see the online help Page 5 Replicating storage Snapshot types Snapshot guidelines Monitoring snapshot space Mirrorclone guidelines Synchronized mirrorclone guidelines Fractured mirrorclone guidelines Mirrorclone states Planning for host I/O workloads Optimizing snap creation To optimize snap creation with a pre-allocatedsnapshot or snapclone: container_name disk_group_name Minimizing snapclone workloads For optimum snapclone performance: •Create snapclones during low-demandperiods •Keep virtual disks as small as possible Minimizing the number of snapshots Working with DR groups in HP P6000 Command View Creating DR groups Data replication protocol options The data replication protocol options are shown in Figure 6 (page 43) Figure 6 DR protocol options Exchange-based The three options listed in Figure 6 (page 43) are as follows: 6 Maintaining and managing HP P6000/EVA storage systems 4.Enter the following commands at the system prompts: C:\Program Files\Hewlett-Packard\svctools\common\bin> desta snmp on desta snmp desta snmp off User-initiatedservice mode Under Service, select elect Configure 4.Enter your name and reason for suppressing support calls in the Reason box 5.Enter the amount of time for the storage system to remain in service mode 6.Click Start service mode Support calls to HP disabled Page Figure 12 HSV340/HSV360 controller enclosure (FC-iSCSIversion) rear view Figure 13 P6000 EVA iSCSI/FCoE controller enclosure (rear view) Working with hardware in HP P6000 Command View cvseh*.log You can start the test from: •The System Options page •The SNMP/Event Log Notification Options page To run the test from the System Options page: 4.Click Perform Remote Service Test To change the management server managing an array: A confirmation dialog box opens 5.Click OK The array is removed from the Unmanaged Storage Systems folder Install the iSCSI devices. See for installation instructions 2.If the iSCSI controllers are not discovered: a.Force a discovery cycle by clicking Discover ISCSI Devices http://www.hp.com/support/manuals 7 Monitoring storage system events “Uninitializing storage systems” (page 47) Controller termination event log To view events: •Date/Time—Thedate and time that the event occurred Severity—The Corrective action code More details Entering hosts individually Applying a customized host notification list Selecting individual events Applying a customized event configuration file To obtain the updated parse file: “HP technical support” (page 94) 6.Click Send parse file Operation succeeded 7.Click OK to close the window Page 8 Configuring HP P6000 Command View (advanced tasks) Setting a remote location for audit logs Page 1.Open the browser 2.Enter the following: https://management_module_IP_address:2373 :2373 3.Log into the HP P6000 Control Panel 9 Troubleshooting HP P6000 Command View Page Page Failed transceiver Failed I/O module Failed blower power supply 1.Review the client filter list and do one of the following: •If you want to allow access for all computers, disable the client filter 2.If the denied computer is on the list, review the following: The disk group properties page displays incorrect sizes for virtual disks The IP_Filter page incorrectly indicates that IPv6 addresses are accepted To view the help page: 1.Open the HP P6000 Command View help system 2.Select a book of help topics for any EVA model with XCS 6.x or XCS In the help table of contents, navigate to Page help WEBES 5.5 supports only one defined Command View protocol 10 Monitoring array performance using HP P6000 Performance Data Collector Displaying historical state changes and performance data Configuring the HP P6000 Command View server Displaying HP P6000 Command View access credentials By default, a directory with the name performance_history yes evapdcs.ScsiDiscoveryInterval evapdcs.PollingInterval •A maximum of 16 arrays evaperf server evaperf server host port [username] [-usessl] Note the following: •Authentication is required only for remote clients A new file rpcserver.conf Evapdcs.RPCPort Backward compatibility Creating the friendly names host file Adding friendly names 2.Enter the evaperf fn [short] command Enter the command INSTALLROOT short Using short names Refreshing data Limiting data quantity Filtering data Specifying data output in multiple files Using the HP P6000 Performance Data Collector TLViz formatter 1.Click Browse and select the evaerf all command out file 2.Select Build Access Database 3.Open the EVADATA.MDB file to view the database tables PDISK-MAP.txt VDISK-MAP.txt Table 6 HP P6000 Performance Data Collector commands (continued) Command modifiers Table 7 (page 84) -ts2 Table 7 HP P6000 Performance Data Collector command modifiers Table 7 HP P6000 Performance Data Collector command modifiers (continued) To display array performance metrics: Page Configure filtering HP EVA storage array HP EVA storage controller HP EVA virtual disk HP EVA virtual disk group HP EVA host connection HP EVA host port statistics HP EVA physical disk HP EVA physical disk group HP EVA DR tunnels HP EVA DR Group Information 11 Support and other resources Websites A HP array event code formats and descriptions Table 12 HP array software component IDs (continued) Corrective action codes Event information packet (EIP) types Table 13 HP array event information packet (EIP) types Table 13 HP array event information packet (EIP) types (continued) Coupled crash control codes Table 14 HP array coupled crash control codes Dump/restart control codes Table 15 HP array dump/restart control codes Glossary job from the GUI, from the command line, from batch files, or by a scheduler A server on which HP management software is installed MIF Management Integration Framework virtual array See also virtual disk virtual disk hosts as a disk. Can be called Vdisk in the user interface Index