Sending the event file
If you contact HP Support for assistance, be prepared to provide a copy of the current event file, which is the current output translated from the controller.
To send the event file to HP Support:
1.Go to the appropriate event log:
•In Management, click Event file.
•In Controller Event, click Log file.
•In Controller Termination Event, click Log file.
2.When prompted, save the file to your local hard drive.
3.Email the file to the support technician.
Sending the event file 59
