In addition to the conditions listed above,
HP will pay for return of the product to the customer for products with
Return to HP Warranty, except for products returned to another country.
5Service and support outside the initial country of purchase is subject to the product being sold in the country where service is requested.
Products configured to operate in a different country may be subject to delays in completing any repairs and may include other service limitations.
Worldwide warranty coverage is limited to Base Factory Warranty coverage for the product according to the warranty code appearing on HP’s price list in effect on the date the product is shipped to the reseller.
Limitations of Liability
EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH
IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP
BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CON-
TRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Warranty Service
Express service
To obtain HP Express service, the customer must contact an HP service office or an HP customer support center for basic troubleshooting first.
If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty and taxes for any part that HP asks to be returned.