Configure and manage, Manage the device, Windows

7 Configure and manage

This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics.

•Manage the device

•Use device management tools

•Understand the self-test diagnostic page

•Configure the device (Windows)

•Configure the device (Mac OS)

•Uninstall and reinstall the software

Manage the device

The following, common tools can be used to manage the device. For information about accessing and using the tools, see Use device management tools.

NOTE: Specific procedures might include other methods.

Windows

•Device control panel

•Printer driver

•Toolbox

•myPrintMileage

NOTE: For more information about myPrintMileage, visit the myPrintMileage Web site.

The Toolbox is not available on computers running Windows 2000.

Mac OS

•Device control panel

•HP Printer Utility

•Monitor the device

•Administer the device

Configure and manage

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HP Pro L7400 manual Configure and manage, Manage the device, Windows, Mac OS

Contents

HP Officejet Pro L7400 All-in-One series Page HP Officejet Pro L7400 All-in- One series Hewlett-Packard Company notices Safety informationAccessibility Copyright information Contents Scan Configure and manageCopy Maintain and troubleshoot Support and warranty HP supplies and accessories Regulatory information Device specifications Location Get startedFind other resources for the product Resource Description Understand the device parts Printing supplies area Front view Label Back viewControl panel buttons and lights Description Recommended Connection information To install the duplexer Install the accessoriesInstall the duplexer Install Tray To install Tray Turn on accessories in the print driver Click Apply Changes To turn on accessories on Windows computersTo turn on accessories on Macintosh computers Status messages Use the deviceUse control panel menus Control-panel message types To change settings from the control panel Change device settingsError messages Critical error messages Use the HP photo and imaging software Use the HP Solution Center Windows To open the HP Photosmart Software on a Windows computer Load originalsLoad an original on the scanner glass To load an original on the scanner glass Tips for selecting and using print mediaSelect print media Understand specifications for supported media Envelopes Media size TrayStandard media sizes Other media CardsPhoto media Capacity Understand supported media types and weightsTray Type Weight Paper 60 to 105 g/m2 Media Left Right Top Bottom Margin Load mediaSet minimum margins To load Tray 1 main tray To load Tray Follow these steps Configure traysWant to Print on special and custom-sized media To print a borderless document Windows Click Properties or SetupPrint borderless Open the Paper Type/Quality panel To print a borderless document Mac OS To change the settings Change print settingsChange default settings for all future jobs Windows Change settings Mac OS To print manually on both sides of a page Windows Print on both sides duplexingGuidelines for printing on both sides of a Perform duplexing Open the Two-Sided Printing panel To print manually on both sides of a page Mac OSTo print automatically on both sides of a page Windows To print automatically on both sides of a page Mac OS Cancel a print job To make a copy from the control panel Change the copy settingsCopy Make copies from the control panel Set the copy paper type Set the number of copiesSet the copy paper size To change the copy quality from the control panel Paper type Control panel settingChange copy speed or quality To set the paper type for copies from the control panel To resize a document from the control panel Resize an original to fit onto letter or A4 paperCopy a legal-size document onto letter paper To copy a legal-size document onto letter paper Adjust the lightness and darkness of your copyTo adjust the copy contrast from the control panel Enhance blurred areas of your copy To copy an overexposed photo from the control panel Cancel a copy jobEnhance light areas of your copy To copy a blurred document from the control panel Scan an original Scan Scan from a WIA-compliant program Scan from a TWAIN-compliant or a WIA-compliant programEdit a scanned original Scan from a TWAIN-compliant program Edit a scanned photo or graphic Change scan settingsCancel a scan job Mac OS Configure and manageManage the device Windows Monitor the device Administer the deviceUse device management tools Toolbox tabs Toolbox WindowsOpen the Toolbox HP Printer Utility panels Information and Support panel HP Printer Utility Mac OS HP Instant Support Printer Settings panel MyPrintMileage Understand the self-test diagnostic Understand the self-test diagnostic Direct connection Configure the device Windows Share the device on a locally shared network Connect the device before installing the softwareTo connect the device Share the device on a locally shared network Configure the device Mac OSInstall the software for a direct connection To share the device among computers running Mac OS Uninstall and reinstall the softwareTo uninstall from a Windows computer, method To uninstall from a Windows computer, method Uninstall and reinstall the software Replace the ink cartridges Maintain and troubleshootSupported ink cartridges To replace the ink cartridges Maintain the printheads Check printhead health Print the print quality diagnostic Align the printheads Calibrate the linefeed Clean the printheadsClean the printhead contacts manually To clean the printhead contacts manually Maintain the printheads Chapter To replace the printheads Replace the printheads Store printing supplies Store ink cartridges Clean the deviceClean the scanner glass To clean the scanner glass Clean the exterior Troubleshooting tips and resourcesSolve printing problems Device is not responding nothing prints Error message appears on control-panel displayDevice shuts down unexpectedly Blank or partial page printed Device does not accept printheadDevice takes a long time to print Something on the page is missing or incorrect Placement of the text or graphics is wrong Check the media size Check the page-orientation settingPoor print quality and unexpected printouts Device prints half a page, then ejects the paper Meaningless characters print Poor quality printouts Colors are printing as black and white Ink is smearingInk is not filling the text or graphics completely Output is faded or dull colored Colors do not line up properly Solve paper-feed problemsWrong colors are printing Printout shows bleeding colors Media is not picked up from a tray Another paper-feed problem is occurringOptional Tray 2 cannot be inserted Media is not supported for the printer or tray No copy came out Solve copy problems Copy quality is poor Copies are blankDocuments are missing or faded Size is reduced Copy defects are apparent Solve scan problems Part of the document did not scan or text is missing Scanner did nothingScan takes too long Check the originals Error messages appearText cannot be edited Scanned image quality is poor Scan defects are apparent Check the hardware connections Troubleshoot installation issuesHardware installation suggestions Size is reduced Check the device to ensure the following Software installation suggestionsVerify installation preliminaries Check the computer system To clear a jam Clear jamsClear a jam in the device Chapter Tips for avoiding jams Supplies HP supplies and accessoriesAccessories Order printing supplies online HP media Printheads Support and warranty Hewlett-Packard limited warranty statement Before you call Obtain electronic supportObtain HP telephone support Phone support period If you have a problem, follow these stepsSupport process HP support by phone Appendix B Support and warranty Placing a call After the phone support period Additional warranty options Call HP Korea customer support HP Quick Exchange Service Japan To remove ink cartridges before shipment Prepare the device for shipmentRemove the ink cartridges and printheads before shipment To remove the control-panel faceplate Remove the control-panel faceplateTo remove printheads before shipment Pack the device To pack the device Processor and memory specifications Device specificationsPhysical specifications Product features and capacities Minimum requirements System requirementsDevice memory Operating system compatibility Environmental specifications Print specificationsCopy specifications Scan specifications Electrical specifications Regulatory information FCC statement Toxic and hazardous substance table LED indicator statement Regulatory model number Declaration of conformity Environmental product stewardship program Appendix D Index Symbols/NumericsPage OCR Page Twain 114