Copy defects are apparent
•Vertical white or faded stripes
The media might not meet
•Too light or dark
Try adjusting the contrast and
•Unwanted lines
The scanner glass, lid backing, or frame might need cleaning. See Clean the device for more information.
•Black dots or streaks
Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass or lid backing. Try cleaning the device. See Clean the device for more information.
•Unclear text
•Try adjusting the contrast and
•The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change the copy settings.
•Incompletely filled text or graphics
Try adjusting the contrast and
•Large, black typefaces look splotchy (not smooth)
The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change the copy settings.
•Horizontal grainy or white bands in
The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change the copy settings.
The device prints half a page, then ejects the paper
Check the ink cartridges
The ink cartridges may have run out of ink, and the print job was cancelled. Replace the ink cartridges, and then resend the print job to the device. For more information, see Replace the ink cartridges.
Solve scan problems
If the following topics do not help, see Support and warranty for information about HP support.
NOTE: If you are starting the scan from a computer, see the software Help for troubleshooting information.
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