Prepare the device for shipment | HP Pro L7400 guide

Prepare the device for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure you remove and keep the following items before returning your device:

•The ink cartridges and printheads

•The control-panel faceplate

•The power cord, USB cable, and any other cable connected to the device

•Any paper loaded in the input tray

•Remove any originals you might have loaded in the device

This section contains the following topics:

•Remove the ink cartridges and printheads before shipment

•Remove the control-panel faceplate

Remove the ink cartridges and printheads before shipment

Before you return the device, make sure you remove your ink cartridges and printheads.

NOTE: This information does not apply to customers in Japan.

To remove ink cartridges before shipment

1.Turn on the device and wait until the print carriage is idle and silent. If the device will not turn on, skip this step and go to step 2.

NOTE: If the device does not turn on, you can unplug the power cord and then manually slide the print carriage to the far right side to remove the ink cartridges.

2.Gently pull open the ink cartridge cover.

Prepare the device for shipment

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HP Pro L7400 manual Prepare the device for shipment, Remove the ink cartridges and printheads before shipment

Contents

HP Officejet Pro L7400 All-in-One series Page HP Officejet Pro L7400 All-in- One series Hewlett-Packard Company notices Safety informationAccessibility Copyright information Contents Configure and manage CopyScan Maintain and troubleshoot Support and warranty HP supplies and accessories Regulatory information Device specifications Location Get startedFind other resources for the product Resource Description Understand the device parts Printing supplies area Front view Back view Control panel buttons and lightsLabel Description Recommended Connection information To install the duplexer Install the accessoriesInstall the duplexer Install Tray To install Tray Turn on accessories in the print driver To turn on accessories on Windows computers To turn on accessories on Macintosh computersClick Apply Changes Status messages Use the deviceUse control panel menus Control-panel message types To change settings from the control panel Change device settingsError messages Critical error messages Use the HP photo and imaging software Use the HP Solution Center Windows Load originals Load an original on the scanner glassTo open the HP Photosmart Software on a Windows computer Tips for selecting and using print media Select print mediaTo load an original on the scanner glass Understand specifications for supported media Media size Tray Standard media sizesEnvelopes Cards Photo mediaOther media Understand supported media types and weights Tray Type Weight Paper 60 to 105 g/m2Capacity Load media Set minimum marginsMedia Left Right Top Bottom Margin To load Tray 1 main tray To load Tray Configure trays Want toFollow these steps Print on special and custom-sized media Click Properties or Setup Print borderlessTo print a borderless document Windows Open the Paper Type/Quality panel To print a borderless document Mac OS To change the settings Change print settingsChange default settings for all future jobs Windows Change settings Mac OS To print manually on both sides of a page Windows Print on both sides duplexingGuidelines for printing on both sides of a Perform duplexing Open the Two-Sided Printing panel To print manually on both sides of a page Mac OSTo print automatically on both sides of a page Windows To print automatically on both sides of a page Mac OS Cancel a print job To make a copy from the control panel Change the copy settingsCopy Make copies from the control panel Set the number of copies Set the copy paper sizeSet the copy paper type To change the copy quality from the control panel Paper type Control panel settingChange copy speed or quality To set the paper type for copies from the control panel Resize an original to fit onto letter or A4 paper Copy a legal-size document onto letter paperTo resize a document from the control panel To copy a legal-size document onto letter paper Adjust the lightness and darkness of your copyTo adjust the copy contrast from the control panel Enhance blurred areas of your copy To copy an overexposed photo from the control panel Cancel a copy jobEnhance light areas of your copy To copy a blurred document from the control panel Scan an original Scan Scan from a WIA-compliant program Scan from a TWAIN-compliant or a WIA-compliant programEdit a scanned original Scan from a TWAIN-compliant program Change scan settings Cancel a scan jobEdit a scanned photo or graphic Mac OS Configure and manageManage the device Windows Administer the device Use device management toolsMonitor the device Toolbox Windows Open the ToolboxToolbox tabs HP Printer Utility panels Information and Support panel HP Printer Utility Mac OS HP Instant Support Printer Settings panel MyPrintMileage Understand the self-test diagnostic Understand the self-test diagnostic Direct connection Configure the device Windows Connect the device before installing the software To connect the deviceShare the device on a locally shared network Configure the device Mac OS Install the software for a direct connectionShare the device on a locally shared network Uninstall and reinstall the software To uninstall from a Windows computer, methodTo share the device among computers running Mac OS To uninstall from a Windows computer, method Uninstall and reinstall the software Maintain and troubleshoot Supported ink cartridgesReplace the ink cartridges To replace the ink cartridges Maintain the printheads Check printhead health Print the print quality diagnostic Align the printheads Calibrate the linefeed Clean the printheadsClean the printhead contacts manually To clean the printhead contacts manually Maintain the printheads Chapter To replace the printheads Replace the printheads Store printing supplies Store ink cartridges Clean the deviceClean the scanner glass To clean the scanner glass Troubleshooting tips and resources Solve printing problemsClean the exterior Error message appears on control-panel display Device shuts down unexpectedlyDevice is not responding nothing prints Device does not accept printhead Device takes a long time to printBlank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Check the media size Check the page-orientation settingPoor print quality and unexpected printouts Device prints half a page, then ejects the paper Meaningless characters print Poor quality printouts Colors are printing as black and white Ink is smearingInk is not filling the text or graphics completely Output is faded or dull colored Colors do not line up properly Solve paper-feed problemsWrong colors are printing Printout shows bleeding colors Media is not picked up from a tray Another paper-feed problem is occurringOptional Tray 2 cannot be inserted Media is not supported for the printer or tray No copy came out Solve copy problems Copy quality is poor Copies are blankDocuments are missing or faded Size is reduced Copy defects are apparent Solve scan problems Scanner did nothing Scan takes too longPart of the document did not scan or text is missing Check the originals Error messages appearText cannot be edited Scanned image quality is poor Scan defects are apparent Check the hardware connections Troubleshoot installation issuesHardware installation suggestions Size is reduced Check the device to ensure the following Software installation suggestionsVerify installation preliminaries Check the computer system Clear jams Clear a jam in the deviceTo clear a jam Chapter Tips for avoiding jams Supplies HP supplies and accessoriesAccessories Order printing supplies online HP media Printheads Support and warranty Hewlett-Packard limited warranty statement Obtain electronic support Obtain HP telephone supportBefore you call Phone support period If you have a problem, follow these stepsSupport process HP support by phone Appendix B Support and warranty Placing a call After the phone support period Additional warranty options Call HP Korea customer support HP Quick Exchange Service Japan Prepare the device for shipment Remove the ink cartridges and printheads before shipmentTo remove ink cartridges before shipment Remove the control-panel faceplate To remove printheads before shipmentTo remove the control-panel faceplate Pack the device To pack the device Processor and memory specifications Device specificationsPhysical specifications Product features and capacities Minimum requirements System requirementsDevice memory Operating system compatibility Environmental specifications Print specificationsCopy specifications Scan specifications Electrical specifications Regulatory information FCC statement Toxic and hazardous substance table LED indicator statement Regulatory model number Declaration of conformity Environmental product stewardship program Appendix D Index Symbols/NumericsPage OCR Page Twain 114