Contents

 

Configure the device (Windows)

50

Direct connection

50

Install the software before connecting the device (recommended)

50

Connect the device before installing the software

51

Share the device on a locally shared network

51

Configure the device (Mac OS)

52

Install the software for a direct connection

52

Share the device on a locally shared network

52

Uninstall and reinstall the software

53

8 Maintain and troubleshoot

 

Supported ink cartridges

56

Replace the ink cartridges

56

Maintain the printheads

57

Check printhead health

58

Print the print quality diagnostic page

58

Align the printheads

59

Calibrate the linefeed

60

Clean the printheads

60

Clean the printhead contacts manually

60

Replace the printheads

63

Store printing supplies

64

Store ink cartridges

65

Store printheads

65

Clean the device

65

Clean the scanner glass

65

Clean the exterior

66

Troubleshooting tips and resources

66

Solve printing problems

66

The device shuts down unexpectedly

67

Error message appears on control-panel display

67

The device is not responding (nothing prints)

67

Device does not accept printhead

68

Device takes a long time to print

68

Blank or partial page printed

68

Something on the page is missing or incorrect

69

Placement of the text or graphics is wrong

69

The device prints half a page, then ejects the paper

70

Poor print quality and unexpected printouts

70

Poor quality printouts

71

Meaningless characters print

71

Ink is smearing

72

Ink is not filling the text or graphics completely

72

Output is faded or dull colored

72

Colors are printing as black and white

72

Wrong colors are printing

73

Printout shows bleeding colors

73

Colors do not line up properly

73

Lines or dots are missing from text or graphics

73

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HP Pro L7400 manual Maintain and troubleshoot