Contents |
|
Configure the device (Windows) | 50 |
Direct connection | 50 |
Install the software before connecting the device (recommended) | 50 |
Connect the device before installing the software | 51 |
Share the device on a locally shared network | 51 |
Configure the device (Mac OS) | 52 |
Install the software for a direct connection | 52 |
Share the device on a locally shared network | 52 |
Uninstall and reinstall the software | 53 |
8 Maintain and troubleshoot |
|
Supported ink cartridges | 56 |
Replace the ink cartridges | 56 |
Maintain the printheads | 57 |
Check printhead health | 58 |
Print the print quality diagnostic page | 58 |
Align the printheads | 59 |
Calibrate the linefeed | 60 |
Clean the printheads | 60 |
Clean the printhead contacts manually | 60 |
Replace the printheads | 63 |
Store printing supplies | 64 |
Store ink cartridges | 65 |
Store printheads | 65 |
Clean the device | 65 |
Clean the scanner glass | 65 |
Clean the exterior | 66 |
Troubleshooting tips and resources | 66 |
Solve printing problems | 66 |
The device shuts down unexpectedly | 67 |
Error message appears on | 67 |
The device is not responding (nothing prints) | 67 |
Device does not accept printhead | 68 |
Device takes a long time to print | 68 |
Blank or partial page printed | 68 |
Something on the page is missing or incorrect | 69 |
Placement of the text or graphics is wrong | 69 |
The device prints half a page, then ejects the paper | 70 |
Poor print quality and unexpected printouts | 70 |
Poor quality printouts | 71 |
Meaningless characters print | 71 |
Ink is smearing | 72 |
Ink is not filling the text or graphics completely | 72 |
Output is faded or dull colored | 72 |
Colors are printing as black and white | 72 |
Wrong colors are printing | 73 |
Printout shows bleeding colors | 73 |
Colors do not line up properly | 73 |
Lines or dots are missing from text or graphics | 73 |
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