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| this change can be |
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| made from the Web |
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| PMT only. Refer to |
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| the |
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| 8825/8830/8850/510 |
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| Series/721P Controller |
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| Setup Manual or the |
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| Web Printer Manager |
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| Tool User Guide for |
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| more information. |
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| Constant Scanner NOT | Lift the Document Handler | Call for Service |
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| READY message | Switch off the Scanner |
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| Switch off the Printer/Controller |
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| Switch on the Scanner and wait for the |
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| display to indicate P |
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| Switch on the Controller then Printer. |
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| Corrupted or unclear | Ensure the System was powered off then | . Call for Service |
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| messages after powering | on correctly: |
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| the scanner off then on. | Switch off the Scanner |
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| Switch off the Printer/Controller |
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| Switch on the Scanner and wait for the |
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| display to indicate P |
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| Switch on the Controller then Printer. |
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| Scanner control |
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| The Scanner does not scan | Press the Start key or enable |
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| when a document is | AUTOSCAN. See "Scanner control" in |
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| inserted. | the "Main Menu" section for more |
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| information. |
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| The Scanner measures the | Clean the Platen Glass. | Turn AUTOWIDTH off. |
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| width of the original | Open the Upper Document Transport.. | See "Scanner Control" |
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| incorrectly. The copy is | in the "Main Menu" |
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| Look for a row of 10 holes across the |
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| either wider than the | section for more |
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| original or the copy is | information. |
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| the holes are present, press the Menu |
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| clipped. |
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| key and scroll to |
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| CONFIGURATION>SCANNER |
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| CONTROL> MODE and check if mode is |
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| set to PRODUCTIVITY. If it is, ensure |
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| that the media series setting for the |
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| PRODUCTIVIY matches the media series |
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| being used in the Printer. If the media |
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| seies matches, set the MODE to |
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| AUTOWIDTH/AUTOCENTER and call for |
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| service. |
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| When the Scanner is set to | Raise the Thick Document Lever to | Set the Scanner to |
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| exit to the front, the | release the document. Be sure to lower | exit to the rear. See |
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| document is difficult to | the Thick Document Lever before making | "Scanner Control" in |
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| remove from the Scanner. | the next copy/scan. | the "Main Menu |
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| section for more |
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| information. |
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| Document feed |
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| The Scanner will not accept | Ensure that both the Scanner and the | If the thin document | Insert the |
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| a thin document (less than | Printer are powered up and initialized. | has a torn or dog- | document in a |
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| .03 in (1 mm) thick). | Ensure that the Thickness Lever is | eared lead edge, try | document |
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| adjusted correctly for the document being | feeding a different | carrier. |
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XEROX WIDE FORMAT COPY SYSTEM | Problem solving ∙ 141 | ||||