CONTROLLER FAULT -

A software problem was

Power off and power on the System. See

50000007

encountered in controlling the

the "Powering off the System" and "Powering

 

Scanner.

on the System" sections for more

 

 

information.

 

 

 

CONTROLLER FAULT -

A document jam has occurred in

Remove the jammed document. Scan the

50000008 - DOCUMENT

the Scanner.

document again.

JAM

 

 

 

 

 

CONTROLLER FAULT -

AccXES firmware prior to version

Allow the jobs in the queue to print Then

50000011 - SCANNED

9.5 supported a maximum of 128

rescan the document.

IMAGE LOST

active jobs in the printer queue.

AccXES firmware 9.5 and greater reserves 8

 

Scans made after the maximum

 

jobs for scan to net and copy jobs. This

 

were refused and a scan error

 

provides sufficient capability for scans and

 

was declared.

 

copy jobs even when there is a high volume

 

 

 

 

of print jobs on the network.

 

 

 

SCANNER FAULT -

A fault has occurred in

Check that the IEEE 1394 cable is properly

5000000B - CHECK

communicating with the Scanner.

connected at both ends.

SCANNER

 

Check that the Scanner is still connected to

 

 

VERIFY SCANNER IS

 

the AC power and is still switched on.

POWERED AND

 

Power off and power on the System. See

PROPERLY CONNECTED

 

 

the "Powering off the System" and "Powering

 

 

 

 

on the System" sections for more

 

 

information.

 

 

 

CONTROLLER FAULT -

The file system or memory is full.

Retrieve or delete some documents to create

50000012 - MEMORY FULL

 

more space. Then rescan the document.

CONTROLLER FAULT -

 

 

5000013 - MEMORY FULL

 

 

 

 

 

CONTROLLER FAULT -

Documents were scanned too

Wait for previously scanned documents to be

50000014 - MEMORY FULL

fast. Memory is full.

processed and stored on the hard disk.

 

 

Then scan the current document again.

 

 

 

CONTROLLER FAULT -

An error occurred saving the

Do not scan until the interrupted job is

50000015

scanned image to a disk.

finished. Check that the SCSI cable or IEEE

 

 

1394 cable is connected correctly.

 

 

 

SCANNER FIRMWARE

Scanner firmware is not at current

Update the Scanner firmware.

VERSION FAULT -50000020

version to support Controller

 

 

firmware version 10.0. Scanner

 

 

firmware must be at version 3.0.9

 

 

or later

 

 

 

 

SCANNER FAULT -

An error occurred during

Rescan the document.

COMPLEX DOCUMENT

processing due to the complexity

 

 

of the image that the document

 

 

contains.

 

 

 

 

WARNING: xxxx

The image submitted for printing

Recreate the image and try again.

 

is corrupted or does not conform

 

 

to the standards for the format.

 

 

 

 

LL codes appear

Intermittent scanner and/or

Power the system off then on. If the

intermittently while

software problems.

problem persists, call for service.

documents are scanned

 

 

 

 

 

 

 

 

144 Problem solving

XEROX WIDE FORMAT COPY SYSTEM