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CONTROLLER FAULT - | A software problem was | Power off and power on the System. See |
50000007 | encountered in controlling the | the "Powering off the System" and "Powering |
| Scanner. | on the System" sections for more |
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| information. |
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CONTROLLER FAULT - | A document jam has occurred in | Remove the jammed document. Scan the |
50000008 - DOCUMENT | the Scanner. | document again. |
JAM |
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CONTROLLER FAULT - | AccXES firmware prior to version | Allow the jobs in the queue to print Then |
50000011 - SCANNED | 9.5 supported a maximum of 128 | rescan the document. |
IMAGE LOST | active jobs in the printer queue. | AccXES firmware 9.5 and greater reserves 8 |
| Scans made after the maximum | |
| jobs for scan to net and copy jobs. This | |
| were refused and a scan error | |
| provides sufficient capability for scans and | |
| was declared. | |
| copy jobs even when there is a high volume | |
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| of print jobs on the network. |
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SCANNER FAULT - | A fault has occurred in | Check that the IEEE 1394 cable is properly |
5000000B - CHECK | communicating with the Scanner. | connected at both ends. |
SCANNER |
| Check that the Scanner is still connected to |
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| |
VERIFY SCANNER IS |
| the AC power and is still switched on. |
POWERED AND |
| Power off and power on the System. See |
PROPERLY CONNECTED |
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| the "Powering off the System" and "Powering | |
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| |
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| on the System" sections for more |
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| information. |
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CONTROLLER FAULT - | The file system or memory is full. | Retrieve or delete some documents to create |
50000012 - MEMORY FULL |
| more space. Then rescan the document. |
CONTROLLER FAULT - |
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5000013 - MEMORY FULL |
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CONTROLLER FAULT - | Documents were scanned too | Wait for previously scanned documents to be |
50000014 - MEMORY FULL | fast. Memory is full. | processed and stored on the hard disk. |
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| Then scan the current document again. |
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CONTROLLER FAULT - | An error occurred saving the | Do not scan until the interrupted job is |
50000015 | scanned image to a disk. | finished. Check that the SCSI cable or IEEE |
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| 1394 cable is connected correctly. |
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SCANNER FIRMWARE | Scanner firmware is not at current | Update the Scanner firmware. |
VERSION FAULT | version to support Controller |
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| firmware version 10.0. Scanner |
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| firmware must be at version 3.0.9 |
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| or later |
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SCANNER FAULT - | An error occurred during | Rescan the document. |
COMPLEX DOCUMENT | processing due to the complexity |
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| of the image that the document |
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| contains. |
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WARNING: xxxx | The image submitted for printing | Recreate the image and try again. |
| is corrupted or does not conform |
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| to the standards for the format. |
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LL codes appear | Intermittent scanner and/or | Power the system off then on. If the |
intermittently while | software problems. | problem persists, call for service. |
documents are scanned |
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144 ∙ Problem solving | XEROX WIDE FORMAT COPY SYSTEM |