About This Guide
Note
Notes tell you about information that might not be obvious or that does not relate directly to the current topic, but that may affect relevant behavior. For example:
Note: Some command examples in this document are split across several lines due to space constraints; however, you must enter them on a single line (with no carriage returns).
Tip
Tips are suggestions about how you can perform a task more easily or more efficiently. For example:
Tip: You can collect firewall statistics using configure terminal firewall monitor.
Related Documentation
The X family devices have a full set of documentation. These publications are available in electronic format on CD. For the most recent updates, check the Threat Management Center (TMC) web site at https://tmc.tippingpoint.com.
Customer Support
We are committed to providing quality customer support to all customers. A customer is provided with detailed customer and support contact information. For the most efficient resolution of your problem, please take a moment to gather some basic information from your records and from your system before contacting customer support.
Information | Location |
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|
|
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Your X family device serial | You can find this number in the LSM in the System Summary page, |
number | on the shipping invoice that came with the device, or on the bottom |
| of the device. |
|
|
Your TOS version number | You can find this information in the LSM in the System Summary |
| page, or by using the CLI show version command. |
|
|
Your X family system boot | You can find this information in the LSM in the System Summary |
time | page. |
|
|
Contact Information
Please address all questions regarding the software to your authorized representative.
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