Troubleshooting and Problem Solving
4.5Troubleshooting
The following sections describe common problems, with possible solutions, which can occur with your DCS9550 1S1 Storage Expansion Unit
4.5.1System Faults
Symptom | Cause | Action | |
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1 The SYSTEM LED will | The ESI | 1 Check for other AMBER LED indications on the | |
illuminate AMBER on | processor has | Power Supply/Cooling modules. If there is a | |
the SCM | detected an | PSU error present there may be a | |
internal fault (e.g. | |||
| communications problem with that Power | ||
| failure of an | ||
2 Audible Alarm sound | Supply/Cooling module. Remove and then | ||
internal | |||
| the module, if the problem persists then change | ||
| communications | ||
| the module. | ||
| path) | ||
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| 2 Check for other AMBER LED indications on the | |
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| drive carriers. If none are evident then there may | |
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| either be an ESI processor problem or a | |
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| Backplane problem. | |
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| 3 Ops Panel module faulty. Please contact your | |
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| supplier. | |
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Note See also Section 4.5.5.
4.5.2Power Supply/Cooling Faults
Symptom | Cause | Action | |||
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1 | Ops Panel FAULT | 1 | Any power | 1 | Check Power On/Off Switch on rear of Power |
| LED AMBER |
| fault. |
| Supply/Cooling module is switched ON.(not |
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| accessible on later models) |
2 | An AMBER LED on | 2 | A fan failure. |
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| one or more Power | 3 | A thermal | 2 | Check AC Mains Connections to Power Supply/ |
| Supply/Cooling |
| Cooling module is live. | ||
| Modules. |
| condition |
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| which could | 3 | Disconnect the Power Supply/Cooling module |
3 | Audible Alarm |
| cause PSU |
| from mains power and remove the module from |
| Sounding. |
| overheating. |
| the system. |
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| replace Power Supply/Cooling Module. |
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| 4 | Reduce the ambient temperature. |
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42 | IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide |