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manual QMS 4525 Print System User’s Guide, 1800265-001D
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QMS 4525
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Troubleshooting
Specs
Error messages
Dimension
„ Printer features „ Controlling and configuring the printer
„ Control panel status messages „ Printer problem checklist
Indicates that the specified accounting file is created when accounting is enabled and the files are not in existence or these files are created following a Reset Accounting. XXXXXXXXXXXXXXXX represents the Job Accounting or Paper Accounting file
„ QMS Crown Document Option Commands
To load paper, use the following procedure
„ Default paper
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QMS
®
4525 Print System User’s Guide
1800265-001D
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Contents
1800265-001D
QMS 4525 Print System User’s Guide
EDNord - Istedgade 37A - 9000 Aalborg - telefon
Proprietary Statement
Trademarks
Copyright Notice
QMS 4525 Print System Users Guide
1 Introduction
Contents
2 About the Printer
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Daily Operations
Print Media
QMS 4525 Print System User’s Guide
Contents
Printing Your Files
QMS 4525 Print System User’s Guide
Troubleshooting
A QMS Customer Support
B Technical Specifications
Contents
Problem Checklist
Physical Specifications
Manual Notices
Print Media Specifications
Laser Safety
Contents
Glossary Index
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QMS 4525 Print System User’s Guide
viii
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In This Chapter
Introduction
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About This Manual
Contents
„ Appendix A - QMS Customer Support
„ Chapter 6 - Troubleshooting
„ Appendix C - Character Encoding Tables
„ Appendix D - Manual Notices
About This Manual
Typographic Conventions
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„ QMS 4525 Print System Administrator’s Guide
About the Documentation
„ QMS Crown Document Option Commands
„ QMS 4525 Print System Users Guide
„ imPRESS Programming Manual
„ QMS Crown Network Notes
„ HP PCL 5 Emulation Technical Reference
„ PS Executive Series Utilities
„ Printer features „ Controlling and configuring the printer
About the Printer
„ QMS Document Option Commands „ Crown Multitasking
In This Chapter
Introduction
PostScript Level 1 and Level 2 Compatibility
Printer Features
13 Resident PostScript Typefaces
6 Resident Emulations
Detailed Job Accounting
HP PCL 5 Emulation
About the Printer
Printer Features
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ISO 4 United Kingdom
CCITT Groups 3 and 4 Emulation
Lineprinter Emulation
HP-GL Emulation
Software Loadable System Upgrades
LN03 Plus Emulation
RISC-Based Controller
QMS Crown Technology
32 MB of Resident RAM
Flexible Paper Handling Capabilities
Disk Caching
Internal Hard Disk Support
Convenient User Interface
Printer Options
„ Dual I/O Slots
„ External Hard Disks
Network Interfaces
„ Output Options
Convenient Control Panel Operation
Controlling and Configuring the Printer
IDLE
Control Panel Keys
Line
When the printer is off line, these keys are functional
2-16
Controlling and Configuring the Printer
QMS 4525 Print System Users Guide
Controlling and
Configuring the
Printer
About the Printer
Changing Configuration Settings
CONFIGURATION
OPERATOR CONTROL
Local and Remote Consoles
Console Modes
PS Executive Series Utilities
Command Summary
QMS Document Option Commands
Header/Trailer
HP-GL Emulation
Printer
HP PCL 5 Emulation
Booklet printing
Command
Command
Lineprinter Emulation
LN03 Plus Emulation
Crown Multitasking
Session Commands
PostScript Emulation
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Compile-Ahead Technology
Documents
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Simultaneous Interface Operation SIO
Emulation Sensing Processor ESP Technology
Input Buffers
„ User-Configurable Memory Clients
Temporary Storage Client
Spool Buffer Client
PostScript Heap Client
Font Cache Client
Spooling Overflow
Context Switching
Disk Cache Client
About the Printer
Crown Multitasking
2-31
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„ Configuring the paper bins „ Manual feed
Print Media
In This Chapter
„ Print media „ Supported sizes and imageable areas „ About paper
„ Automatic Feed
Introduction
„ Manual Feed
Manual Feed Slot Upper Input Bin Paper Compartment Lower Input Bin
About Paper
Media Sizes and Imageable Areas
Paper Storage
Paper Weight and Type
Automatic Paper Feed
Printer Paper Size Configuration
Manual Feed
Input Bin Paper Size Configuration
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Automatic Paper Feed
Unsupported Media Types
QMS 4525 Print System Users Guide
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„ Refilling toner „ Adjusting paper size switch „ Using the stapler
Daily Operations
In This Chapter
„ Turning the printer on/off „ Dew prevention „ Loading paper
1 Locate the power switch on the right-hand side of the printer
Turning the Printer On
Introduction
2 Press it to the position
Turning the Printer Off
Dew Prevention Switch
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Loading Paper
To load paper, use the following procedure
5 Take off the top and bot- tom sheets
Loading Paper
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6 Open the paper com- partment by lifting the
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7 Press the Down button of the bin that you want to fill
8 Place the paper in the input bin
11 Press the Up button of the refilled input bin
12 Lower the paper compartment cover and close the door
Refilling Toner
Use the following procedure to refill toner
4 Remove the toner bin lid
Adjusting the Paper Size Switch
Refilling Staples
Using the Stapler
1 Open the stacker/ stapler top cover by pressing the release
9 Grip the protruding end of the staples with your fin- gers or pliers
Emptying Output Bins
„ Languages and emulations „ Selecting printer features
Printing Your Files
„ Printing transparencies and labels „ Canceling print jobs
In This Chapter
Introduction
QMS Document Option Commands DOC
Printing Your Files
Feeding Paper
Printer Job Spooling
Printer Job Spooling
Printing Your Files
„ Default paper
Selecting an Input Bin
Using QMS DOC Commands
Using the Control Panel
„ Network print command
„ QMS Document Option Command
Selecting Paper by Size
Using VMS Commands
Using QMS DOC Commands
Manual Feed
Using VMS Commands
displays on the control panel. SIZE is the paper size
Do Not Use Unsupported Media
Manual Feed Procedure
2 Insert one sheet into the manual feed slot
Side Output Bin
Selecting a Language or Emulation
Using ESP
Selecting the Default Language or Emulation
Using QMS DOC
Using VMS Commands
Duplex Printing
Using UNIX Commands
qpr -llanguage filename
DUPLEX
Selecting the Default Duplexing
TUMBLE DUPLEX
Using VMS Commands
Using QMS DOC Commands
Using UNIX Commands
qpr -d filename
Printing Multiple Copies
Selecting the Default Copies
Using QMS DOC
Using VMS Commands
Using UNIX Commands
Collating Output
$ PRINT/COPIES=number filename
$ PRINT/JOBCOUNT=number filename
Collated
Using QMS DOC
Uncollated
Selecting Page Orientation
Using QMS DOC
Three-hole-punched Paper Orientation
Using VMS Commands
The QMS DOC command syntax for page orientation is
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Normal Duplex
Tumble Duplex
Number Up Printing
Using QMS DOC
Stapling Your Print Jobs
Using QMS DOC
Offset Stacking
Using the Control Panel
Canceling a Print Job
Printing on Transparencies and Labels
Printing Transparencies
Printing Special Pages
Using a Console
Start-up Page
Standard
Printer Status Page
Advanced
Using QMS DOC
Procedure
Printing Header and Trailer Pages
Printing Special Pages
IncludeFeature header onfile command at the
5-28
QMS 4525 Print System Users Guide
The QMS DOC command syntax for printing trailer pages is
Using VMS Commands
5-30
Printing Special Pages
QMS 4525 Print System Users Guide
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„ Control panel status messages „ Printer problem checklist
Troubleshooting
„ Other common printer problems „ Print quality problems
In This Chapter
This chapter address common printer problems and provides instruc- tions on how to correct them
Preventing Media Jams
Introduction
Input Path Paper Jams
Clearing Paper Jams
1 Open the paper compartment 2 Check both paper input bins
When You Have Finished
and remove any misfed paper at the paper feed rollers
1 Grasp the handle on the duplex unit cover, and pull down the cover
Duplex Unit Paper Jams
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Clearing Paper Jams
2 Remove any jammed paper and close the duplex unit cover
Remove any jammed paper
5 Remove any jammed paper, and replace the manual feed plate
When You Have Finished
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2 Open the hinged section of the sorter
Output Path Paper Jams
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Page
When You Have Finished
Printer Fails to Print
Control Panel Status Messages
Power-Up Status Messages
Troubleshooting
Operational Status Messages
QMS Softload x.x Ready to Boot
ACCOUNTING ALREADY DISABLED
Control Panel Status Messages
ACCOUNTING ENABLED
6-14
QMS 4525 Print System Users Guide
Indicates that the specified accounting file is created when accounting is enabled and the files are not in existence or these files are created following a Reset Accounting. XXXXXXXXXXXXXXXX represents the Job Accounting or Paper Accounting file
Troubleshooting
Control Panel Status Messages
6-15
6-16
Control Panel Status Messages
QMS 4525 Print System Users Guide
Control Panel Status Messages
Troubleshooting
6-17
EMPTY xxx OUTBIN
Control Panel Status Messages
NEW FILE SIZE WILL TAKE EFFECT WHEN ACCOUNTING IS ENABLED
6-18
QMS 4525 Print System Users Guide
Control Panel Status Messages
Troubleshooting
6-19
Control Panel Status Messages
Indicates an image transfer error. Contact QMS National Service. See appendix A, “QMS Customer Support,” for information on how to get help
6-20
QMS 4525 Print System Users Guide
Control Panel Status Messages
Troubleshooting
6-21
Indicates that the sorter door is open. Close the sorter door
Error Messages
Problem Checklist
3 Is the printer receiving data from the computer?
Apple Macintosh Checklist
Other Common Printer Problems
IBM PC Compatible Computer Checklist
No Start-up Page
Media Jam Message Stays On
Not All Pages Print
Netware Banner Page Job Does Not Print
Preventing Inaccurate Bin Level Readings
Print Image Problems
In This Chapter
QMS Customer Support
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Your QMS Vendor
Sources of Support
Your Application Vendor
Q-FAX
CompuServe
The QMS Corporate Bulletin Board System
Internet
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Phone Numbers
QMS National Service
Sources of Support
QMS Customer Support
QMS Customer Technical Assurance CTA
QMS World-wide Offices
QMS World-wide Offices
QMS 4525 Print System Users Guide
United States
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Technical Specifications
Resolution
Print Engine Specifications
Laser Safety
Type
Output Bins
Input Bin Configuration
Lower Input Bin
Standard Output Bin
Charging System
Photoconductor
Exposure System
„ 40-bin face-down sorter
Cleaning System
Fusing Mechanism
Power Consumption
Developing System
Weight
Physical Specifications
Outer Dimensions
Weight of Packaging
Space Requirements
Room Volume
Room Ventilation
Acoustic Noise Emission
Hard Disks
Print Media Specifications
Supported Print Media
Input Bins
Do Not Use
Print Media Sizes and Imageable Areas
Toner
Consumables
Technical Specifications
Master Belt
Consumables
B-11
B-12
Consumables
QMS 4525 Print System Users Guide
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Manual Notices
FCC Compliance
Manual Notice
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International Notices
Laser Safety
Canadian Users
Bescheininigung des Herstellers/Importeurs
Vfg 1046/1984 Conformity Statement
Declaration of Manufacturer/Importer
Electronics Emissions
Colophon
QMS 4525 Print System Users Guide
Colophon
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0..9,%.. Key
Glossary
A/a Key
Alphanumeric Value
See jam recovery
Automatic Jam Recovery
Application
ASCII
Cancel Key
Boot
Bitmap
Buffer
Configuration
Command
Connector
Connector Box
Crown
Emulation
DTR/DSR
Emulation Sensing Processor Technology
Engine
Escape Sequence
Factory Default
Ethernet
Fixed Spacing
Heap
Header Page
Host Computer
Icon
Internal Fonts
Jam Recovery
I/O Cable
Landscape Orientation
Legal Small
Multi-value Key
Paper Jam
Page Description Language PDL
Paper Path
Parallel
Pitch
Printed Circuit Board
Resident Fonts
Resolution
Right Key
RISC
Serial
Screen Font
Serial Interface
SIMM
Symbol Set
Stroke Weight
System Administrator
Timeout
Trailer Page
Token-Ring Network
Transparency
Typeface
Glossary
XON/XOFF
G-19
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G-20
XON/XOFF
QMS 4525 Print System Users Guide
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Index
QMS 4525 Print System User’s Guide
I-22
I-23
Index
QMS 4525 Print System User’s Guide
I-24
I-25
Index
QMS 4525 Print System User’s Guide
I-26
Paper feed
I-27
Index
QMS 4525 Print System User’s Guide
I-28
I-29
Index
QMS 4525 Print System User’s Guide
I-30
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