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IBM QMS 4525 Operational Status Messages, Control Panel Status Messages, Troubleshooting, 6-13

Models: QMS 4525

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Control Panel

Status Messages

INITIALIZING

The system image is now running and initializing the printer. The printer is ready to go on line.

QMS Softload x.x Ready to Boot

The Softloader is waiting for user intervention in case you want to access Softloader functions. After a few seconds, it proceeds to load and run the system.

Operational Status Messages

The following status messages may appear in the control panel mes- sage window and on the console when the printer is running

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xxxxxxxxxxxxFILE IS FULL

Indicates that the specified accounting file is full. (xxxxxxxxxxxx represents the specified accounting file—Job Accounting file or Paper Accounting file.) If you want accounting enabled, copy these files to floppy disk/s or transfer them to your host computer using ftp (if available). Then reset the accounting files so that new jobs can be accepted. If you do not want to use accounting, you can disable it.

ACCOUNTING ALREADY DISABLED

Indicates that the accounting option selected is now in effect.

ACCOUNTING ALREADY ENABLED

Acknowledges that the option selected is now in effect.

ACCOUNTING DISABLED

Acknowledges that the option selected is now in effect.

Troubleshooting

6-13

EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500

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IBM QMS 4525 manual Operational Status Messages, Control Panel Status Messages, Troubleshooting, 6-13, Initializing

Contents

EDNord - Istedgade 37A - 9000 Aalborg - telefon QMS 4525 Print System User’s Guide1800265-001D Proprietary Statement TrademarksCopyright Notice QMS 4525 Print System Users Guide1 Introduction Contents2 About the Printer EDNord - Istedgade 37A - 9000 Aalborg - telefonQMS 4525 Print System User’s Guide Print MediaDaily Operations Contents Printing Your FilesQMS 4525 Print System User’s Guide TroubleshootingA QMS Customer Support B Technical SpecificationsContents Problem ChecklistPhysical Specifications Manual NoticesPrint Media Specifications Laser SafetyEDNord - Istedgade 37A - 9000 Aalborg - telefon Glossary IndexContents EDNord - Istedgade 37A - 9000 Aalborg - telefon viiiQMS 4525 Print System User’s Guide EDNord - Istedgade 37A - 9000 Aalborg - telefon IntroductionIn This Chapter About This Manual Contents„ Appendix A - QMS Customer Support „ Chapter 6 - Troubleshooting„ Appendix C - Character Encoding Tables „ Appendix D - Manual NoticesAbout This Manual Typographic ConventionsGHVHUYHVHPSKDVLVRUUHLWHUDWLRQ HTXLSPHQWGDPDJHRUHWUHPHDQQR\DQFH„ QMS 4525 Print System Administrator’s Guide About the Documentation„ QMS Crown Document Option Commands „ QMS 4525 Print System Users Guide„ imPRESS Programming Manual „ QMS Crown Network Notes„ HP PCL 5 Emulation Technical Reference „ PS Executive Series Utilities„ Printer features „ Controlling and configuring the printer About the Printer„ QMS Document Option Commands „ Crown Multitasking In This ChapterIntroduction 13 Resident PostScript Typefaces Printer FeaturesPostScript Level 1 and Level 2 Compatibility HP PCL 5 Emulation Detailed Job Accounting6 Resident Emulations 1RWH7UXH7\SHIRQWVDUHQRWVXSSRUWHGE\WKH3&/HPXODWLRQ Printer FeaturesAbout the Printer ISO 4 United Kingdom CCITT Groups 3 and 4 Emulation Lineprinter EmulationLN03 Plus Emulation Software Loadable System UpgradesHP-GL Emulation RISC-Based Controller QMS Crown Technology32 MB of Resident RAM Flexible Paper Handling CapabilitiesDisk Caching Internal Hard Disk SupportConvenient User Interface Printer Options„ Dual I/O Slots „ External Hard DisksNetwork Interfaces „ Output OptionsConvenient Control Panel Operation Controlling and Configuring the PrinterIDLE Control Panel KeysLine When the printer is off line, these keys are functional QMS 4525 Print System Users Guide Controlling and Configuring the Printer2-16 Controlling and Configuring thePrinter About the PrinterOPERATOR CONTROL CONFIGURATIONChanging Configuration Settings Local and Remote Consoles Console Modes PS Executive Series UtilitiesHeader/Trailer QMS Document Option CommandsCommand Summary HP-GL Emulation PrinterHP PCL 5 Emulation Booklet printingCommand CommandLineprinter Emulation LN03 Plus EmulationPostScript Emulation Session CommandsCrown Multitasking 7KH7UDGLWLRQDO5DVWHULDWLRQ3URFHVV Compile-Ahead TechnologyDocuments 406&RPSLOH$KHDG7HFKQRORJ\$SSURDFKInput Buffers Emulation Sensing Processor ESP TechnologySimultaneous Interface Operation SIO „ User-Configurable Memory Clients Temporary Storage Client Spool Buffer ClientPostScript Heap Client Font Cache ClientDisk Cache Client Context SwitchingSpooling Overflow About the Printer Crown Multitasking2-31 EDNord - Istedgade 37A - 9000 Aalborg - telefon„ Configuring the paper bins „ Manual feed Print MediaIn This Chapter „ Print media „ Supported sizes and imageable areas „ About paper„ Automatic Feed Introduction„ Manual Feed Manual Feed Slot Upper Input Bin Paper Compartment Lower Input BinAbout Paper Media Sizes and Imageable AreasPaper Storage Paper Weight and TypeAutomatic Paper Feed Printer Paper Size Configuration1RWH,QSXWELQSDSHUFRQILJXUDWLRQPXVWEHGRQHE\D4066HUYLFH QJLQHHU Input Bin Paper Size ConfigurationManual Feed Automatic Paper Feed Unsupported Media TypesQMS 4525 Print System Users Guide 1RWH2QOEJPSDSHUIXVLQJLVVOLJKWO\UHGXFHG„ Refilling toner „ Adjusting paper size switch „ Using the stapler Daily OperationsIn This Chapter „ Turning the printer on/off „ Dew prevention „ Loading paper1 Locate the power switch on the right-hand side of the printer Turning the Printer OnIntroduction 2 Press it to the positionTurning the Printer Off Dew Prevention SwitchHZ3UHYHQWLRQ6ZLWFK Loading PaperTo load paper, use the following procedure 5 Take off the top and bot- tom sheets Loading PaperLPDJHGHJUDGDWLRQRYHUWLPH 6 Open the paper com- partment by lifting the8 Place the paper in the input bin 7 Press the Down button of the bin that you want to fillSDSHUFRPSDUWPHQWZKLOHWKHELQVDUHPRYLQJ 11 Press the Up button of the refilled input bin 12 Lower the paper compartment cover and close the door Refilling TonerUse the following procedure to refill toner 4 Remove the toner bin lid Adjusting the Paper Size Switch Refilling Staples Using the Stapler1 Open the stacker/ stapler top cover by pressing the release 9 Grip the protruding end of the staples with your fin- gers or pliers Emptying Output Bins „ Languages and emulations „ Selecting printer features Printing Your Files„ Printing transparencies and labels „ Canceling print jobs In This ChapterPrinting Your Files QMS Document Option Commands DOCIntroduction Feeding Paper Printer Job SpoolingPrinter Job Spooling Printing Your Files„ Default paper Selecting an Input BinUsing QMS DOC Commands Using the Control Panel„ Network print command „ QMS Document Option CommandUsing QMS DOC Commands Using VMS CommandsSelecting Paper by Size displays on the control panel. SIZE is the paper size Using VMS CommandsManual Feed Do Not Use Unsupported Media Manual Feed Procedure2 Insert one sheet into the manual feed slot Side Output Bin Selecting a Language or EmulationUsing ESP Selecting the Default Language or EmulationUsing QMS DOC Using VMS Commandsqpr -llanguage filename Using UNIX CommandsDuplex Printing TUMBLE DUPLEX Selecting the Default DuplexingDUPLEX Using VMS Commands Using QMS DOC CommandsUsing UNIX Commands qpr -d filenamePrinting Multiple Copies Selecting the Default CopiesUsing QMS DOC Using VMS CommandsUsing UNIX Commands Collating Output$ PRINT/COPIES=number filename $ PRINT/JOBCOUNT=number filenameUncollated Using QMS DOCCollated Selecting Page Orientation Using QMS DOC Three-hole-punched Paper OrientationUsing VMS Commands The QMS DOC command syntax for page orientation is3ULQWVLGHGRZQ3ULQWVLGHGRZQ 6LPSOHXSOH3RUWUDLW6LPSOHXSOH/DQGVFDSH Normal DuplexTumble Duplex Number Up PrintingUsing QMS DOC Stapling Your Print JobsUsing QMS DOC Offset StackingUsing the Control Panel Canceling a Print JobPrinting on Transparencies and Labels Printing TransparenciesStart-up Page Using a ConsolePrinting Special Pages Advanced Printer Status PageStandard Printing Header and Trailer Pages ProcedureUsing QMS DOC Printing Special Pages IncludeFeature header onfile command at the5-28 QMS 4525 Print System Users GuideThe QMS DOC command syntax for printing trailer pages is Using VMS Commands5-30 Printing Special PagesQMS 4525 Print System Users Guide EDNord - Istedgade 37A - 9000 Aalborg - telefon„ Control panel status messages „ Printer problem checklist Troubleshooting„ Other common printer problems „ Print quality problems In This ChapterIntroduction Preventing Media JamsThis chapter address common printer problems and provides instruc- tions on how to correct them Input Path Paper Jams Clearing Paper Jamsand remove any misfed paper at the paper feed rollers When You Have Finished1 Open the paper compartment 2 Check both paper input bins 1 Grasp the handle on the duplex unit cover, and pull down the cover Duplex Unit Paper JamsHQWIHUQHQZROOHQ Clearing Paper Jams2 Remove any jammed paper and close the duplex unit cover Remove any jammed paperDQRWKHUSDSHUMDP When You Have Finished5 Remove any jammed paper, and replace the manual feed plate 2 Open the hinged section of the sorter Output Path Paper Jams0HWDOODEGHFNXQJHQGHV7UDQVSRUWPHFKDQLVPXVGDVLHVHKUKHL¹VLQG Page When You Have Finished Printer Fails to PrintControl Panel Status Messages Power-Up Status MessagesTroubleshooting Operational Status MessagesQMS Softload x.x Ready to Boot ACCOUNTING ALREADY DISABLEDControl Panel Status Messages ACCOUNTING ENABLED6-14 QMS 4525 Print System Users GuideIndicates that the specified accounting file is created when accounting is enabled and the files are not in existence or these files are created following a Reset Accounting. XXXXXXXXXXXXXXXX represents the Job Accounting or Paper Accounting file TroubleshootingControl Panel Status Messages 6-15QMS 4525 Print System Users Guide Control Panel Status Messages6-16 Control Panel Status Messages Troubleshooting6-17 EMPTY xxx OUTBINControl Panel Status Messages NEW FILE SIZE WILL TAKE EFFECT WHEN ACCOUNTING IS ENABLED6-18 QMS 4525 Print System Users Guide6-19 TroubleshootingControl Panel Status Messages Control Panel Status Messages Indicates an image transfer error. Contact QMS National Service. See appendix A, “QMS Customer Support,” for information on how to get help6-20 QMS 4525 Print System Users GuideControl Panel Status Messages Troubleshooting6-21 Indicates that the sorter door is open. Close the sorter doorError Messages Problem Checklist3 Is the printer receiving data from the computer? Apple Macintosh Checklist Other Common Printer ProblemsIBM PC Compatible Computer Checklist No Start-up PageNetware Banner Page Job Does Not Print Not All Pages PrintMedia Jam Message Stays On Preventing Inaccurate Bin Level Readings Print Image ProblemsEDNord - Istedgade 37A - 9000 Aalborg - telefon QMS Customer SupportIn This Chapter Your QMS Vendor Sources of SupportYour Application Vendor Q-FAXCompuServe The QMS Corporate Bulletin Board SystemInternet 1RWH7KHDUHDFRGHZLOOFKDQJHWRRQ-DQXDU\Phone Numbers QMS National ServiceSources of Support QMS Customer SupportQMS Customer Technical Assurance CTA QMS World-wide Offices QMS World-wide OfficesQMS 4525 Print System Users Guide United StatesEDNord - Istedgade 37A - 9000 Aalborg - telefon Technical SpecificationsResolution Print Engine SpecificationsLaser Safety TypeOutput Bins Input Bin ConfigurationLower Input Bin Standard Output BinCharging System PhotoconductorExposure System „ 40-bin face-down sorterCleaning System Fusing MechanismPower Consumption Developing SystemWeight Physical SpecificationsOuter Dimensions Weight of PackagingSpace Requirements Room VolumeRoom Ventilation Acoustic Noise EmissionHard Disks Print Media SpecificationsSupported Print Media Input BinsDo Not Use Print Media Sizes and Imageable AreasToner ConsumablesTechnical Specifications Master BeltConsumables B-11B-12 ConsumablesQMS 4525 Print System Users Guide EDNord - Istedgade 37A - 9000 Aalborg - telefonEDNord - Istedgade 37A - 9000 Aalborg - telefon Manual Notices2 &DXWLRQ$Q\PRGLILFDWLRQVRUFKDQJHVWRWKLVSURGXFWQRWHSUHVVO\ Manual NoticeFCC Compliance Canadian Users Laser SafetyInternational Notices Bescheininigung des Herstellers/Importeurs Vfg 1046/1984 Conformity StatementDeclaration of Manufacturer/Importer Electronics EmissionsColophon EDNord - Istedgade 37A - 9000 Aalborg - telefon ColophonQMS 4525 Print System Users Guide 0..9,%.. Key GlossaryA/a Key Alphanumeric ValueSee jam recovery Automatic Jam RecoveryApplication ASCIICancel Key BootBitmap BufferConfiguration CommandConnector Connector BoxCrown Emulation DTR/DSREmulation Sensing Processor Technology EngineEscape Sequence Factory DefaultEthernet Fixed SpacingHeap Header PageHost Computer IconInternal Fonts Jam RecoveryI/O Cable Landscape OrientationLegal Small Multi-value Key Paper Jam Page Description Language PDLPaper Path ParallelPitch Printed Circuit Board Resident Fonts ResolutionRight Key RISCSerial Screen FontSerial Interface SIMMSymbol Set Stroke WeightSystem Administrator TimeoutTrailer Page Token-Ring NetworkTransparency TypefaceGlossary XON/XOFFG-19 EDNord - Istedgade 37A - 9000 Aalborg - telefonG-20 XON/XOFFQMS 4525 Print System Users Guide EDNord - Istedgade 37A - 9000 Aalborg - telefonIndex QMS 4525 Print System User’s Guide I-22I-23 IndexQMS 4525 Print System User’s Guide I-24I-25 IndexPaper feed I-26QMS 4525 Print System User’s Guide I-27 IndexQMS 4525 Print System User’s Guide I-28I-29 IndexEDNord - Istedgade 37A - 9000 Aalborg - telefon I-30QMS 4525 Print System User’s Guide