GA32-0455-00
Setup, Operator, and Service Guide
IBM TotalStorage LTO Ultrium 2 Tape Drive
Models T400 and T400F
Page
GA32-0455-00
Setup, Operator, and Service Guide
IBM TotalStorage LTO Ultrium 2 Tape Drive
Models T400 and T400F
First Edition November
Chapter
Contents
Specifications
Installing the Tape Drive
Appendix A. Tools and Supplies
Chapter 6. Resolving Problems
Chapter 4. Operating the Tape Drive
Chapter 7. Servicing the Tape Drive
Glossary Index
vi IBM TotalStorage LTO Ultrium 2 Tape Drive
Caution Notice
Safety and Environmental Notices
Danger Notice
Attention Notice
Laser Safety and Compliance
IBM Ultrium Publications
Preface
Intended Audience
Related Publications
x IBM TotalStorage LTO Ultrium 2 Tape Drive
Chapter 1. Introduction
Sleep Mode
Cartridge Compatibility
Speed Matching and Channel Calibration
Supported SAN Components for Fibre Channel Attachment
Supported Servers and Operating Systems
Supported Servers
Supported Operating Systems
Speed
Physical Characteristics of the SCSI Interface
v Cyclic redundancy check CRC - an error-checking technique
SCSI Attachment
Address Assignments
Installing, Removing, or Resetting a Drive on an Active SCSI Bus
Type of Fibre Channel Connection to Server
Fibre Channel Attachment
Supported Topologies
Switched Fabric
Address Assignments
The Ultrium 2 Tape Drive’s Fibre Channel interface facilitates data at 2 Gb/s 200 MB/s. It automatically negotiates to a rate of 1 Gb/s 100 MB/s if the system or switch to which it connects does not support the 2-Gb rate if this is the case, you may experience performance degradation. You can force the drive to an explicit speed by placing jumpers on the Fibre Channel FC configuration/status connector. For more information, see “Step 4. Change the Link Services of the Drive optional” on page
Speed
8 IBM TotalStorage LTO Ultrium 2 Tape Drive
Physical Characteristics of the Fibre Channel Interface
Installing, Removing, or Resetting a Drive on an Active Fibre Channel
World Wide Names
Supported Device Drivers
10 IBM TotalStorage LTO Ultrium 2 Tape Drive
Power Specifications
Chapter 2. Specifications
Specification
Physical Specifications
Storage
Environmental Specifications for both interface types
Environmental Factor
Operating
Chapter 3. Installing the Tape Drive
Library/Drive Interface LDI or RS-422 interface connector
Rear View of the SCSI Drive
Feature switches SCSI connector SCSI ID connector Power connector
Chapter 3. Installing
Rear View of the Fibre Channel Drive
16 IBM TotalStorage LTO Ultrium 2 Tape Drive
Step 2. Remove Power from the Enclosure
Step 1. Unpack the Drive
Step 3. Set the SCSI ID or Arbitrated Loop Physical Address
Setting the SCSI ID SCSI Drive Only
Setting the SCSI ID with Jumpers
Figure 5. SCSI ID settings on the SCSI ID connector
Setting the SCSI ID with a SCSI ID Switch
Setting the SCSI ID Through the LDI Interface
Supplying TERMPOWER SCSI Drive Only
Setting the Arbitrated Loop Physical Address Fibre Channel Drive Only
Setting the Loop ID to Provide Status About the Loop
use soft
Setting the Loop ID to Provide Additional Loop IDs
ALPA
in Figure 7 on page
Step 4. Change the Link Services of the Drive optional
4. Place jumpers on the pins that you identified in steps 1 and
5 through
Characteristic
Fibre Channel
Step 5. Mount the Tape Drive into the Enclosure
Step 7. Connect the Internal SCSI or Fibre Channel Cable
Step 6. Connect and Test Power to the Tape Drive
Connect the External SCSI Interface to the Server
Step 9. Run Drive Diagnostics
Step 10. Install the Device Drivers
Step 8. Connect the Internal LDI Cable optional
Step 12. Connect the External LDI Interface to the Server optional
Step 13. Configure the Tape Drive to the Server, Switch, or Hub
Connect the External Fibre Channel Interface to the Server
30 IBM TotalStorage LTO Ultrium 2 Tape Drive
Figure 9. Front view of the IBM TotalStorage LTO Ultrium 2 Tape Drive
Chapter 4. Operating the Tape Drive
Status light Unload button Single-character display Single red dot
cartridge during the power-on cycle. In this case, the drive
Status Light
The tape drive has no power or is powered off
The tape drive is powered on and is idle
Chapter 4. Operating
Unload Button
Single-Character Display
Single Red Dot
Figure 10. Inserting a cartridge into the Ultrium 2 Tape Drive
Inserting a Tape Cartridge
Removing a Tape Cartridge
Cleaning the Drive Head
Function Code 1 - Run SCSI or Fibre Channel Tape Drive Diagnostics
Selecting a Diagnostic or Maintenance Function
Function Code 3 - Create FMR Tape
Table 9. Diagnostic and maintenance functions continued
Function Code 2 - Update Tape Drive Firmware from FMR Tape
38 IBM TotalStorage LTO Ultrium 2 Tape Drive
Table 9. Diagnostic and maintenance functions continued
Function Code 4 - Force a Drive Dump
Function Code 5 - Copy the Drive Dump to Tape at Beginning of Tape
Running a SCSI Wrap Test
Table 9. Diagnostic and maintenance functions continued
Function Code 6 - Run SCSI or Fibre Channel Wrap Test
Running a Fibre Channel Wrap Test
Table 9. Diagnostic and maintenance functions continued
Testing the Circuitry at the Drive’s Fibre Channel Connector
Testing the Circuitry at the Fiber Cable
Function Code 8 - Convert FMR Tape to Scratch Tape
Table 9. Diagnostic and maintenance functions continued
Function Code 7 - Run LDI or RS-422 Wrap Test
Function Code C - Insert Cartridge into Tape Drive
Table 9. Diagnostic and maintenance functions continued
Function Code 9 - Display Error Code Log
Function Code A - Clear Error Code Log
Function Code F - Fast Read/Write Test
Table 9. Diagnostic and maintenance functions continued
Function Code E - Test Cartridge & Media
Function Code L - Reserved for Future Use
Table 9. Diagnostic and maintenance functions continued
Function Code P or U - Enable or Disable Post Error Reporting
Function Code H - Test Head
Updating Firmware through the Library/Drive Interface
Exiting Maintenance Mode
Updating the Firmware
Updating Firmware through the SCSI or Fibre Channel Interface
46 IBM TotalStorage LTO Ultrium 2 Tape Drive
Updating the Firmware with an FMR Tape Cartridge
Figure 11. The IBM TotalStorage LTO Ultrium 200 GB Data Cartridge
Chapter 5. Using the Media
Data Cartridge
Chapter 5. Using the Media
Cleaning Cartridges
Handling the Cartridges
Setting the Write-Protect Switch
Ensure Proper Packaging
Provide Training
Perform a Thorough Inspection
Provide Proper Acclimation and Environmental Conditions
Handle the Cartridge Carefully
Example Split Cartridge Case
Examples of Cartridge Problems
Example Improper Placement of Leader Pin
Repositioning a Leader Pin
Repositioning or Reattaching a Leader Pin
56 IBM TotalStorage LTO Ultrium 2 Tape Drive
Figure 18. Rewinding the tape into the cartridge
Pin supplies see
Reattaching a Leader Pin
Leader pin attach tool see
Cartridge manual rewind tool see
The following procedure describes how to reattach a leader pin
counterclockwise to bring the tape edge toward the cartridge door
Place a new C-clip into the retention groove
13. Use your fingers to remove the leader pin from the cavity
Environmental and Shipping Specifications for Tape Cartridges
Product Description
Disposing of Tape Cartridges
Ordering Media Supplies
IBM Part Number
In Europe and Asia
Ordering Custom Bar Code Labels
Table 12. Authorized suppliers of custom bar code labels
In America
Do this
Chapter 6. Resolving Problems
If the problem is this
66 IBM TotalStorage LTO Ultrium 2 Tape Drive
Methods of Receiving Errors and Messages
Cause and Action
Descriptions and Corrective Actions for Errors and Messages
Code
68 IBM TotalStorage LTO Ultrium 2 Tape Drive
Code
Cause and Action
Cause and Action
For Problems with Writing Data
For Problems with Reading Data
Code
For Fibre Channel drive
Code
Cause and Action
For SCSI drive
Using Sense Data
Obtaining Error Information from the RS/6000 or pSeries
tape
Example of a Drive Error Log
Figure 26. Example of an AIX ERRPT Drive Error Log
rmt2
Figure 27. Example of an error that suggests a SCSI bus problem
Example of a SCSI Bus Error
Obtaining a Drive Dump
Using the Drive to Obtain a Dump
Using a Device Driver Utility to Obtain a Dump
Viewing the Drive Error Log
Fixing a Consistent Error with Multiple Drives on a SCSI Bus
Resolving Problems Reported by the Server
Fixing SCSI Bus Errors
Fixing a Consistent Error with a Single Drive on a SCSI Bus
78 IBM TotalStorage LTO Ultrium 2 Tape Drive
Fixing an Intermittent Error with a Single Drive on a SCSI Bus
Fixing an Intermittent Error with Multiples Drives on a SCSI Bus
Fixing a Consistent Error with a Single Drive on a Fibre Channel Loop
Fixing Fibre Channel Errors
Starting Problem Determination
80 IBM TotalStorage LTO Ultrium 2 Tape Drive
Fixing a Consistent Error in a Point-to-Point Topology
Fixing Intermittent Fibre Channel Errors
Resolving Media-Related Problems
Removing a SCSI Tape Drive from an Enclosure
Chapter 7. Servicing the Tape Drive
84 IBM TotalStorage LTO Ultrium 2 Tape Drive
Removing a Fibre Channel Tape Drive from an Enclosure
Removing the Cartridge
Manually Removing a Tape Cartridge
86 IBM TotalStorage LTO Ultrium 2 Tape Drive
Figure 30. Determining whether the tape is broken
the loader motor gear
Fixing an Internal Jam
This procedure must be performed only by trained service personnel
4. Examine the drive to determine the cause of the problem
90 IBM TotalStorage LTO Ultrium 2 Tape Drive
Figure 32. Rewinding the leader pin into the tape cartridge
10. Manually rotate the loader motor gear see
92 IBM TotalStorage LTO Ultrium 2 Tape Drive
in Figure
retracts and occupies the opening to the drive see
17. Reassemble the tape drive by reversing the preceding steps
Product Description
Appendix A. Tools and Supplies
IBM Part Number
96 IBM TotalStorage LTO Ultrium 2 Tape Drive
Flag
Appendix B. TapeAlert Flags
TapeAlert Flags Supported by the Drive
Flag
Description
Flag
Flag
Flag
Description
Flag
Flag
Flag
100 IBM TotalStorage LTO Ultrium 2 Tape Drive
Trademarks
Notices
Federal Communications Commission FCC Class B Statement
Electronic Emission Notices
Special Considerations for Electromagnetic Compatibility
IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F
Notices
European Union EU Electromagnetic Compatibility Directive
Germany Electromagnetic Compatibility Directive
Japan VCCI Class B ITE Electronic Emission Statement
The warranty for this product is negotiated on a per-customer basis
Warranty
Getting Help
adapter. See adapter card
Numbers and Symbols
Glossary
A. See ampere
data compression. See compression
C. See Celsius
cartridge. See tape cartridge
cartridge memory. See LTO cartridge memory
e-mail. See electronic mail
Fibre Channel configuration/status connector
drive sense data. See SCSI drive sense data dump. See drive dump
duplex. See duplex transmission
head. See drive head
FMR tape. See field microcode replacement tape
Gb. See gigabit GB. See gigabyte
LED. See light-emitting diode
LID/status connector. See loop identifier LID/status connector
I/O. See input/output
LAN. See local area network LDI. See Library/Drive Interface
LTO-CM. See LTO cartridge memory LTO-DC. See LTO Data Compression
log sense data. See SCSI log sense data
loop ID. See loop identifier
LTO. See Linear Tape-Open
transfer rate
native sustained data transfer rate. See data
SCSI interface. See Small Computer Systems Interface
SC. See subscription channel connector
s. See second SAN. See Storage Area Network
SCSI. See Small Computer Systems Interface
second. One sixtieth of a minute
transfer rate. See data transfer rate
tape drive. See IBM TotalStorage LTO Ultrium 2 Tape Drive
TotalStorage LTO Ultrium 2 Tape Drive. See IBM
TotalStorage LTO Ultrium 2 Tape Drive
web. See World Wide Web
WAN. See wide area network
116 IBM TotalStorage LTO Ultrium 2 Tape Drive
continued
Index A
assigning an address
Fibre Channel connector
obtaining from RS/6000 or pSeries servers
reported to enclosure
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continued
continued
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122 IBM TotalStorage LTO Ultrium 2 Tape Drive
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GA32-0455-00