14.Rotate the loader motor gear counterclockwise until you feel resistance and the cartridge rises and ejects (see Figure 36).
Figure 36. Rotating the loader motor gear until the cartridge ejects
15.Remove the tape cartridge. If the leader pin is not seated correctly in the cartridge, see “Repositioning or Reattaching a Leader Pin” on page 55.
16.Copy the data on the stuck tape cartridge to another cartridge. If appropriate, return the stuck tape cartridge for analysis in its original packaging or in the packaging from its replacement.
17.Reassemble the tape drive by reversing the preceding steps.
18.To ensure that the drive operates properly, refer to page 36 and select Function Code 1 - Run Tape Drive Diagnostics.
If you need help with this procedure, contact your OEM Product Application Engineer (PAE).
