Getting Help, Warranty | IBM T400F instruction

Getting Help

If you need assistance while installing or operating your IBM TotalStorage LTO Ultrium 2 Tape Drive, contact your OEM Product Application Engineer (PAE).

Warranty

The warranty for this product is negotiated on a per-customer basis.

104IBM TotalStorage LTO Ultrium 2 Tape Drive

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IBM T400F manual Getting Help, Warranty

Contents

Setup, Operator, and Service Guide Page Setup, Operator, and Service Guide First Edition November Contents Operating the Tape Drive Contents Vi IBM TotalStorage LTO Ultrium 2 Tape Drive Safety and Environmental Notices Vii Laser Safety and Compliance Sample caution notices follow Preface IBM TotalStorage LTO Ultrium 2 Tape Drive Introduction Speed Matching and Channel Calibration Sleep ModeCartridge Compatibility Supported SAN Components for Fibre Channel Attachment Supported Servers and Operating SystemsSupported Servers Supported Operating Systems Speed Physical Characteristics of the Scsi InterfaceScsi Attachment Address Assignments Type of Fibre Channel Connection to Server Fibre Channel AttachmentSupported Topologies Speed Physical Characteristics of the Fibre Channel Interface World Wide Names Supported Device Drivers IBM TotalStorage LTO Ultrium 2 Tape Drive Specifications Specification Measurement Physical SpecificationsPower Specifications Other Specifications for both interface types 26C Installing the Tape Drive Rear View of the Scsi Drive Rear View of the Fibre Channel Drive Remove Power from the Enclosure Unpack the Drive Set the Scsi ID or Arbitrated Loop Physical Address Setting the Scsi ID Scsi Drive OnlySetting the Scsi ID with Jumpers Supplying Termpower Scsi Drive Only Setting the Scsi ID with a Scsi ID SwitchSetting the Scsi ID Through the LDI Interface Installing Setting the Loop ID to Provide Status About the Loop LID Setting the Loop ID to Provide Additional Loop IDs Alpa LID Change the Link Services of the Drive optional Fibre Channel Pin Characteristic Through Speed Selection Fibre Channel Pin Characteristic Through Mount the Tape Drive into the Enclosure Connect and Test Power to the Tape Drive Connect the Internal Scsi or Fibre Channel Cable Run Drive Diagnostics Install the Device DriversConnect the Internal LDI Cable optional Connect the External Scsi Interface to the Server Connect the External LDI Interface to the Server optional Configure the Tape Drive to the Server, Switch, or HubConnect the External Fibre Channel Interface to the Server IBM TotalStorage LTO Ultrium 2 Tape Drive Operating the Tape Drive Front view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Status Light Color and Condition Meaning Status Light Single Red Dot Unload ButtonSingle-Character Display Inserting a Tape Cartridge Inserting a cartridge into the Ultrium 2 Tape Drive Cleaning the Drive Head Removing a Tape Cartridge Selecting a Diagnostic or Maintenance Function Function Code 2 Update Tape Drive Firmware from FMR Tape Function Code 3 Create FMR Tape Function Code 4 Force a Drive Dump Function Code 6 Run Scsi or Fibre Channel Wrap Test Running a Scsi Wrap Test Testing the Circuitry at the Fiber Cable Running a Fibre Channel Wrap Test Function Code 7 Run LDI or RS-422 Wrap Test Function Code 8 Convert FMR Tape to Scratch Tape Function Code C Insert Cartridge into Tape Drive Function Code 9 Display Error Code LogFunction Code a Clear Error Code Log Function Code E Test Cartridge & Media Function Code F Fast Read/Write Test Function Code L Reserved for Future Use Function Code P or U Enable or Disable Post Error ReportingFunction Code H Test Head Updating Firmware through the Library/Drive Interface Exiting Maintenance ModeUpdating the Firmware Updating the Firmware with an FMR Tape Cartridge Using the Media IBM TotalStorage LTO Ultrium 200 GB Data Cartridge Data Cartridge Cleaning Cartridges Setting the Write-Protect Switch Handling the Cartridges Provide Training Ensure Proper Packaging Provide Proper Acclimation and Environmental Conditions Perform a Thorough Inspection Handle the Cartridge Carefully Checking for gaps in the seams of a cartridge Examples of Cartridge Problems Example Improper Placement of Leader Pin Repositioning or Reattaching a Leader Pin Repositioning a Leader Pin Remove the rewind tool by pulling it away from the cartridge Reattaching a Leader Pin Cartridge manual rewind tool see IBM TotalStorage LTO Ultrium 2 Tape Drive A67E0036 On the leader pin Using the Media Temperature 10 to 45C 16 to 32C 16 to 25C −23 to 49C IBM Part Number Product Description Disposing of Tape CartridgesOrdering Media Supplies Ordering Custom Bar Code Labels America Europe and Asia Resolving Problems If the problem is this Do this Methods of Receiving Errors and Messages If the error or message was Do this Presented by Descriptions and Corrective Actions for Errors and Messages Code Cause and Action Code Cause and Action For Problems with Writing Data For Problems with Reading Data For Scsi drive For Fibre Channel drive Using Sense Data Obtaining Error Information from the RS/6000 or pSeries Press F4 to view the sense data see the example in Figure Example of a Drive Error Log Example of a Scsi Bus Error Obtaining a Drive Dump Using the Drive to Obtain a DumpUsing a Device Driver Utility to Obtain a Dump Viewing the Drive Error Log Fixing a Consistent Error with a Single Drive on a Scsi Bus Resolving Problems Reported by the ServerFixing Scsi Bus Errors IBM TotalStorage LTO Ultrium 2 Tape Drive Fixing Fibre Channel Errors Starting Problem Determination Fixing a Consistent Error in a Point-to-Point Topology Fixing Intermittent Fibre Channel Errors Resolving Media-Related Problems Servicing the Tape Drive Removing a Scsi Tape Drive from an Enclosure Removing a Fibre Channel Tape Drive from an Enclosure Manually Removing a Tape Cartridge Removing the Cartridge Determining whether the tape is broken Servicing Fixing an Internal Jam Removing the top cover of the drive Rewinding the leader pin into the tape cartridge Guiding the leader block into the home position IBM TotalStorage LTO Ultrium 2 Tape Drive Servicing Rotating the loader motor gear until the cartridge ejects Appendix A. Tools and Supplies IBM TotalStorage LTO Ultrium 2 Tape Drive Flag Description Action Required Number Hex Appendix B. TapeAlert FlagsTapeAlert Flags Supported by the Drive 0Ch 22h IBM TotalStorage LTO Ultrium 2 Tape Drive Trademarks IBM Avis de conformité à la réglementation d’Industrie Canada Federal Communications Commission FCC Class B StatementIndustry Canada Class B Emission Compliance Statement Japan Vcci Class B ITE Electronic Emission Statement European Union EU Electromagnetic Compatibility DirectiveGermany Electromagnetic Compatibility Directive Warranty Getting Help Numbers and Symbols Glossary See Celsius Data compression. See compression Fibre Channel configuration/status connector Fibre Channel-Arbitrated Loop FC-AL topology. a FMR tape. See field microcode replacement tape LAN. See local area network LDI. See Library/Drive Interface Log sense data. See Scsi log sense data Media capacity. See capacity Native sustained data transfer rate. See data Transfer rate See second SAN. See Storage Area Network Glossary TotalStorage LTO Ultrium 2 Tape Drive. See IBM Ultrium 2 Tape Drive. See IBM TotalStorage LTO WAN. See wide area network IBM TotalStorage LTO Ultrium 2 Tape Drive Index AIX Alpa LID Cables Connecting to a bus Fixing errors Sleep mode Wrap test, running Fibre Channel LDI or RS-422 IBM TotalStorage LTO Ultrium 2 Tape Drive Page GA32-0455-00