Troubleshooting Guide—Continued

 

Symptoms

Causes

Remedies

 

 

 

 

 

 

Noise caused by fluorescent lamp being

Move antenna as far as possible from the fluores-

 

Crackling noise on both

turned on and off.

cent lamp.

 

 

 

 

 

Install an FM outdoor antenna as far as possible

 

AM and FM stations.

 

 

Noise from automobile ignition.

from the road (See page 15).

 

 

TUNER

 

 

Change the position or direction of the outdoor antenna.

 

 

 

Stereo indicator lights, but

Station is too strong.

Change to FM indoor antenna (See page 14).

 

FM/AM

sound is distorted and ste-

Multiple reflection of the radio waves

Use antenna that has better directivity and orient it

reo separation is bad.

because of tall buildings or mountains.

so distortion decreases.

 

 

 

Indicators for stereo recep-

Station is too weak.

Install an outdoor FM antenna (See page 15).

 

tion flicker and hiss is

Stereo FM broadcasts cover only about

Change the position or direction of the outdoor

 

heard on FM stations.

half the distance of an ordinary broadcast.

antenna (See page 15).

 

 

 

 

 

No preset station is

Memory is lost because power has been

Store all stations again (See page 49).

 

recalled.

turned off for a long time.

 

 

 

 

 

 

 

 

Improper connection.

Check connections. Insert the plugs and connec-

 

Desired picture does not

tors completely (See pages 20 to 23).

 

 

 

appear.

Video Setup Sub-menu settings are incor-

Check settings at Setup Menu Input Setup

 

 

rect.

Menu Video Setup Sub-menu (See page 38).

 

 

 

 

 

No OSD Menu display.

Improper connection.

Check connections (See pages 20 to 23).

AUDIO

 

 

 

Audio and video do not

Improper connection.

Check connections (See pages 20 to 23).

 

 

Video Setup Sub-menu settings are incor-

Check settings at Setup Menu Input Setup

match.

and

 

rect.

Menu Video Setup Sub-menu (See page 38).

 

 

 

Audio is not heard or audio

Digital Setup Sub-menu settings are

Check settings at Setup Menu Input Setup

VIDEO

from different source is

incorrect.

Menu Digital Setup Sub-menu (See page 36).

 

 

heard.

 

 

 

 

 

 

 

 

 

TV (or monitor) is not set to receive the

Set the TV (or monitor) to the receiver input.

 

 

output signals from the receiver.

 

No picture appears on the

 

 

 

 

 

Videoconnectioncableisnotconnectedsecurely.

Check connections (See pages 20 to 23).

 

TV screen (or monitor).

 

 

 

 

Input source is connected to the COMPO-

Make sure TV (or monitor) is connected to COM-

 

 

 

 

NENT VIDEO IN connectors.

PONENT VIDEO OUT connectors (See page 20).

 

 

 

 

 

 

 

Check the connection between this unit and the LAN

 

 

 

side port of your router (gateway) (See page 73).

 

Fails to activate the Inter-

 

 

 

 

Make sure that the modem and router (gateway)

 

net radio or music server

Imperfect network connection.

are correctly connected. Also, make sure that the

 

feature.

 

power is on (See page 73).

 

 

 

 

 

 

 

Make sure that the Network Setup is configured

 

 

 

properly (See pages 76 to 79).

 

 

 

 

AUDIO

 

 

Make sure that your system satisfies all the system

 

 

When you play WAVE files on multiple DTR-7.4,

 

 

 

requirements listed on page 72.

NET

The playback sound dis-

Excessive load on the network or server.

the playback sound may discontinue because of net-

Or processor-intensive applications

continues while using the

work overload. In this case, deploying another inde-

including word processor and spreadsheet

 

Music Server.

pendent LAN dedicated to the Net Audio to separate

 

are running.

 

 

it from the general LAN connection, or adding a

 

 

 

 

 

 

switching hub or router to improve network traffic

 

 

 

may resolve the problem.

 

 

 

 

 

The unit fails to obtain a

The radio site is now out of service or oth-

 

 

station list from an Inter-

 

 

erwise inaccessible due to some other rea-

Try to access the site again at a later time.

 

net radio site (via the XiVA

 

son such as maintenance.

 

 

internet Radio Service).

 

 

 

 

 

 

 

 

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Integra DTR-7.4 instruction manual Troubleshooting Guide, AM and FM stations