Troubleshooting Guide—Continued

 

Symptoms

Causes

Remedies

 

 

 

 

 

 

 

 

 

 

The Network Audio Server is not running.

Turn on the Network Audio Server

 

 

 

 

 

 

 

 

 

 

 

Create MP3, MWA, and/or WAV audio files on the

 

 

 

 

No audio files found on the server.

Network Audio Server to create the list of audio

 

 

 

 

 

files saved on the server.

 

 

 

 

 

 

 

 

 

Selecting the “Music

 

Turn off the power of the DTR-7.4 and turn it on

 

 

 

 

again (When the DTR-7.4 is without a power

 

 

 

Server” fails to play music

 

 

 

 

The network is down because of some

switch, unplug the power cord and plug it in again).

 

 

 

or fails to connect to the

 

 

 

failures.

If this does not resolve the problem, turn off the

 

 

 

server.

 

 

 

 

power of the Network Audio Server and turn it on

 

 

 

 

 

 

 

 

 

 

again.

 

 

 

 

 

 

 

 

 

 

The NTSP Port setting on the DTR-7.4

Go to “5-4. Client Setup Sub-menu,” select “c.

 

 

AUDIO

 

differs from that of the Network Audio

NTSP Port,” then set the same value as used for

 

 

 

Server.

the Network Audio Server (See page 78).

 

 

 

 

 

 

 

Search by album returns

The audio file list of the Network Audio

Assign album names to the files contained in the

 

 

Server contains no files that have album

 

 

NET

no match.

audio file list of the Network Audio Server.

 

 

names.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Search by artist returns no

The audio file list of the Network Audio

Assign artist names to the files contained in the

 

 

 

Server contains no files that have artist

 

 

 

match.

audio file list of the Network Audio Server.

 

 

 

names.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Search by genre returns no

The audio file list of the Network Audio

Assign genre names to the files contained in the

 

 

 

Server contains no files that have genre

 

 

 

match.

audio file list of the Network Audio Server.

 

 

 

names.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No playlist can be selected.

You have not yet created any playlists in

Create playlists in the Network Audio Server.

 

 

 

the Network Audio Server.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Net Audio information

Depending on the model’s shipping destina-

 

 

 

 

tion, the information on NET AUDIO and

Set the Component Video setting to “VIDEO” at

 

 

 

is not displayed.

Immediate Display may not be displayed

Input Setup Menu Video Setup Sub-Menu.

 

 

 

 

when the component video signal is output.

 

 

 

 

 

 

 

 

 

 

 

No batteries in remote controller.

Insert batteries (See page 7).

 

 

 

 

 

 

 

 

 

 

Batteries are dead.

Replace batteries (See page 7).

 

 

CONTROLLER

 

 

 

 

 

 

Remote controller is not pointed at the remote

To select Amp mode, press the scroll wheel (See

 

 

 

 

Point the remote controller at the remote sensor of

 

 

 

 

sensor of the DTR-7.4.

the DTR-7.4 (See page 7).

 

 

 

Front panel controls func-

Remote controller is too far from the

Operate the remote controller within 16 feet (5

 

 

 

DTR-7.4.

meters) (See page 7).

 

 

 

tion but remote controller

 

 

 

 

 

 

 

 

 

REMOTE

controls do not.

Remote controller is functioning in a dif-

page 12). To select other mode, press the Mode

 

 

 

 

 

 

 

 

 

 

 

ferent mode.

button, and then roll the scroll wheel to select your

 

 

 

 

 

favorite mode (See page 84).

 

 

 

 

 

 

 

 

 

 

The Transmission Signal Format setting

If you change the remote controller’s transmission

 

 

 

 

signal format to RF, be sure to select the same ID

 

 

 

 

for the remote controller is wrong.

 

 

 

 

as the RF receiver.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LATE NIGHT function

Playback source is not Dolby Digital

Check that the DOLBY DIGITAL indicator lights

 

 

 

cannot be used.

encoded.

up on the display (See page 55).

 

Appendix

 

 

 

 

 

 

be set.

current listening mode.

57 to 61).

 

Re-EQ function cannot be

Re-EQ may not be able to be set due to

Select different listening mode (See page 55).

 

 

 

used.

current listening mode.

 

 

 

 

Desired parameter cannot

Parameter may not be able to be set due to

Check settings in Audio Adjust Menu (See pages

 

 

 

 

 

 

 

 

 

 

 

Set the Multichannel setting to “Yes” at Setup

 

 

 

 

 

 

 

OTHER

Multichannel audio is not

The Multichannel setting is set to “No.”

Menu Input Setup Menu Multichannel

 

 

 

Setup Sub-menu (See page 64).

 

 

output.

 

 

 

 

 

 

 

Input source is not connected to MULTI

Check connections (See page 64).

 

 

 

 

 

 

 

CH INPUT port.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Components in remote

Components are incorrectly connected.

Check connections (See page 66).

 

 

 

 

 

 

zone (Zone 2) do not oper-

Objects are interfering with remote con-

Move inferring objects away from path of remote

 

 

 

ate properly.

troller signals.

controller signals.

 

 

 

 

 

 

 

 

 

Sound is sometimes heard

One digital input format has been speci-

Select “All” at Setup Menu Input Setup Menu

 

 

 

and sometimes not heard

fied so other digital formats are not

Digital Setup Sub-menu Digital Format

 

 

 

with digital sources.

played.

(See page 37).

 

 

 

 

 

 

 

 

101

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Integra DTR-7.4 instruction manual 101