Error messages | Palm 680 guide

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C O M M O N Q U E S T I O N S

C H A P T E R

4If the problem persists, perform another system reset.

5If possible, synchronize your smartphone with your computer to back up your most recent info.

6If you’re unable to perform the preceding steps or the problem persists, locate your Backup subfolder on your computer and rename the folder (for example, BackupOld).

Windows: C:\Program Files\Palm\<device name>

Mac: Mac hard drive> : Applications :

Palm : Users : <device name>

NOTE Can’t find a Palm folder in Program Files? Then look for a palmOne or Handspring folder instead. For more info, see I can’t find my user folder.

7Perform a hard reset (see Performing a hard reset).

8Sync to restore your info in Calendar, Contacts, Tasks, Memos, and Pictures & Videos.

9If the problem is resolved, begin reinstalling your third-party applications one at a time by double-clicking a single

file in the original Backup subfolder that you renamed, and sync after each application you install.

10 If the problem recurs, delete the last application you installed and report the problem to its developer.

I can’t exit a game or third-party application

Press Option + Applications to return to Applications View.

Getting more help

Contact the author or vendor of the third-party software if you require further assistance.

Error messages

Your Treo 680 is designed to minimize interruptions when a system error occurs. If your smartphone encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns the phone back on if it was on before the error occurred.

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Palm 680 manual Error messages, Mac Mac hard drive Applications Palm Users device name

Contents

Your Palm Treo Smartphone User Guide Intellectual Property Notices Contents Customizing phone settings What are all those icons? Page Third-party applications Error messages What’s in the box? WelcomeHardware Palm warranty Documentation and software What do I need to get started? E L C O M E Setting up This chapter Treo 680 overview Indicator light phone EarpieceFront view Back view Inserting the SIM card and battery Top view A P T E R Charging the battery A P T E R Maximizing battery life Battery icon Turn down the screen brightness see Adjusting the brightness After you finish the call, press Power End to end the call Adjusting call volumeMaking your first call Press Phone Volume Side button Setting up your computer for synchronizationWhat’s my phone number? System requirements Upgrading from another Palm OS device A P T E R A P T E R Installing the desktop synchronization software Info about compatibility with your Treo Connecting your smartphone to your computer Palm Desktop software or Microsoft Outlook Sync button Info up-to-date and backed up Synchronizing information-the basicsBoth locations A P T E R Moving around on your Palm Treo 680 smartphone This chapter 5-way includes the following buttons Moving around the screenCenter Left Right Down Way to move the highlight from one item to another Highlighting and selecting itemsLearn to recognize the highlight. It can take two forms Highlighting text Accessing command buttonsSelecting menu items Way Use the 5-way Selecting options in a pick listTo highlight Backlight Using the keyboardOption Return Shift/Find Menu Space Alt Entering numbers, punctuation, and symbols Entering other symbols and accented characters Using the Alt keyPress Alt Press Up , Down , Right , or Left Symbols and accented characters Opening applications Using the quick buttonsApplications Messaging Using Applications View WebMemos Press Applications A P T E R A P T E R Your phone This chapter Turning your Treo 680 on and off Waking up the screen and turning it off Turning your phone on and off Opening the Phone application Making calls Dialing using the onscreen Dial PadPress Send to make the call Dialing by contact name Speed-dial favorite from other types of favorites Press Send or Center to make the call To select from your most recently dialed Dialing from a web page or messageTo select from your call history list Receiving calls Send the call to voicemail Press Power Using voicemailSetting up voicemail Enter your voicemail password using the keyboard Voicemail notificationListening to voicemail messages Press Phone When you make or receive a call, Active Call View appears What can I do when I’m on a call?Turns off the speakerphone when it is on Press Power/End Switching applications during a callEnding a call Do one of the following To decline adding this number, select Cancel Saving phone numbers When the Dial another call prompt appears, select Yes Select Add ContactMaking a second call Receiving a second call call waiting Making a conference call Swap or press SendWhile the first call is active, make a second call Forwarding all calls Forwarding calls under certain conditions How many minutes have I used? Adding a contact Entering names and phone numbersDo any of the following After you enter all the information, select Done Press Phone Select the Contacts tabSelect Edit Assigning a caller ID photo Assigning a caller ID ringtone Customizing Contacts Deleting a contactCreating a business card for beaming Select Select Business Card from the Record menu Buttons Defining favoriteViewing your SIM Phonebook Creating a speed-dial favorite button Editing a favorite button Creating other types of favorite buttons Using a hands-free device Deleting a favorite button Using a wired headset Microphone Headset button Connecting to a Bluetooth hands-free device Select Setup Devices Select Hands-free Setup Using a Bluetooth hands-free device Customizing advanced settings for your hands-free device Press Applications and select Prefs Select Hands-free Customizing phone settings Selecting ringtones Creating and managing ringtones Select the Volume pick list and select the volume levelWay Select Done twice Selecting Phone alert tones Barring calls Adjusting ringer volumeCustomizing the Main tab in the Phone application Setting your dialing preferences Manually selecting the wireless network Using TTYAlways dial +1 in front of the area Select Select Network from the Options menu What are all those icons? Press Phone Select the Dial Pad tab Enter #*TTY Press Send O U R P H O N E A P T E R A P T E R Your email and other messages This chapter VersaMail application Which email application should I use?How do I get started? Brazil UOL New Zealand Vodafone NZ Setting up VersaMail to work with common providers Taiwan HiNet Umail Setting up VersaMail to work with other providers Creating and sending messages Enter the subject and message text Attaching photos and videos Red paper clip icon in the upper-right cornerFrom the Type pick list, select Photo/ Video Adding attachments to your messages Attaching ringtones From the Type pick list, select SoundsAttaching other types of files Receiving and viewing messages If a large incoming message is Truncated, select More Replying to or forwarding messages Viewing attachments Deleting messages by date Deleting selected messages from the InboxPress Menu Select Delete Old on the Message menu Switching accounts Customizing your email settingsScheduling Auto Sync Press Menu Select Options, and then select Preferences Select Auto Sync Select OK, and then select Get MailSelecting alert tones Check the Alert me of new mail box Unread messages Imap accounts Message Format Sets the format for messages you retrieve Attaching a signature to a messageSelect Signature Check the Attach Signature box Enter your signature information, and then select OK Messaging Creating and sending a text messagePress Messaging Select New Select the To field to address the message Creating and sending a multimedia message Videos RingtonesSound clips Select New Receiving messages Using links in messages Viewing/playing a multimedia message Press Messaging Sounds or Voice Memo Pics&VideosSelect Message Details from the Message menu Arranging your messages Chatting with Messaging Deleting messagesStart a new chat Select a message and reply to it Customizing your Messaging settings Press Messaging Privacy Mode hide text IndicatesContinue an existing chat Select a Create new messages as Indicates Display my name in chat window as Show timestamps in chats IndicateAutomatically collect MMS Selecting Messaging alert tones What are all those icons? Text message Chat session 106 Your connections to the web and wireless devices This chapter Content without scrolling left or right. You Optimized Mode Wide Page ModeWeb browser Like Buttons on the 5-way to scroll in any direction Press Applications and select WebFollow a link to another web Saving a Creating a bookmarkViewing bookmarks or saved pages Select Edit Bookmarks from the Bookmarks menu Editing or deleting a bookmark or savedArranging bookmarks and saved pages Downloading files from a web Play Streaming files from a webCopying text from a web Customizing your web browser settings Returning to recently viewed pagesFinding text on a web Select Find Text on Page from the Page menu Home Page Sets the page that appears when you select Select General and set any of the following preferences Select Advanced and set any of the following preferences Set memory limit for storing pages Connecting your computer to the Internet through your Treo Applications and select BluetoothCreating a partnership between your Treo and your computer On your smartphone, press Setting up your computer for a Bluetooth DUN connection Accessing the Internet using a Bluetooth DUN connection Terminating a Bluetooth DUN Internet session Connections with Bluetooth devices Click Disconnect 122 Accepting a connection from another Bluetooth device Press Applications and select Bluetooth Select Bluetooth On 124 Your photos, videos, and music Camera Pictures & Videos Pocket Tunes Taking a picture CameraCamera Recording a video Camera Select Camcorder 129 Customizing your Camera settings Viewing a picture Pictures & VideosSelect the album that contains the picture you want to see Viewing a video Select the album that contains the video you want to seeViewing a slide show Select the album you want to view Sending pictures or videos Copying a picture or video Organizing pictures and videos Saving a picture as wallpaper Adding a picture to a contact entryRotating a picture Deleting a picture or video Select Delete Select Delete to confirm the deletion Pocket TunesViewing pictures and videos on your computer Setting up Windows Media Player for MP3 Press Applications and select pTunes Click the Import Using pop-up menu Click the Setting pop-up menuSetting up iTunes for MP3 Select MP3 Encoder Applications and select pTunes Transferring music from a CD to your smartphone Listening to music on your Treo Select Rip MusicPrevious song Plays the previous song Creating a playlist Progress Indicator Play/Pause VolumeChoose Previous Next Song Select Save List Editing a playlist Press Applications and select pTunes Your personal information organizer Calendar World Clock Tasks Calendar Displaying your calendar Creating an event Select OK Type of time units Number of time units Adding an alarm to an eventCreating an untimed event Scheduling a repeating event Color-coding your schedule Changing or deleting an eventSelect the event you want to edit or delete Select Details Delete Removes the event from your calendar Select OK Customizing display options for your calendar Select Day and set any of the following options Select OK.s World Clock World Clock Selecting citiesAdding cities Setting an alarm Setting task priority, due date, and other detailsTasks Adding a task Category Assign the task to a specific category Alarm Set an alarm for this taskChecking off a task Organizing your tasks Options Due Today, Last 7 Days, Next 7 Days, or Past Due Deleting a task Customizing Tasks 158 Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Memos Opening a documentDocuments Creating a memo Voice Memo Deleting a memoImportant thoughts directly on your smartphone Creating a voice memo Listening to a voice memo Voice Memo Your application and info management tools This chapter Using Find Viewing and using the alerts Calculator Switching between Basic and Advanced Calculator ModesPress Applications and select Calc Press Menu Selecting functions in Advanced Calculator Mode Length Length conversions for metric and English values Installing applications Installing bonus software from the CDClick Install bonus software Installing applications from the Internet Installing applications from a computer Removing applications Manually deleting applications Viewing application infoPress Menu Select Info on the App menu Sending information with Bluetooth wireless technology Sending info over a Bluetooth wireless connection Press Menu Select Send from the App menu Beaming information Select Yes to receive the information or No to refuse it Beam Category Sends all entries in the current category Beaming an entry Beaming an application To applications that cannot be beamedPress Menu Select Beam from the App menu Receiving beamed information Synchronizing information- advanced Changing which applications sync 180 Setting up a Bluetooth connection for synchronization Bluetooth Select Bluetooth On Select Setup Devices Select HotSync Setup Synchronizing over a Bluetooth connection Select Synchronizing over an infrared HotSync Connection Click the HotSync Controls tab, and then select Enabled Applications and select HotSyncSelect Local Double-click the HotSync manager icon in the Palm folder Inserting an expansion card Using expansion cardsOpen the expansion slot door Removing an expansion card Opening applications on an expansion card Accessing items stored on an expansion card Highlight the application you want to copy Select Copy Select Card Info Formatting an expansion card 190 Your personal settings This chapter System sound settings Setting system volume levelsSilencing sounds Sounds Adjusting the brightness Display and appearance settingsChanging the screen font Setting display formats Prefs Press Applications and select Prefs Select Touchscreen Aligning the screen to correct tapping problemsSelect a color scheme from the list Select Done Applications settings Arranging applications by categoryPress Menu Select Category on the App menu Displaying applications by category Default Reassigning buttons Changing default applications Press Applications and select Prefs Select Default AppsLocking your Treo and info Select Done Locking your keyboard Keyguard Select Keyguard Check any of the following boxes Locking your screenLocking your phone Phone Lock Locking your Treo Select the Password box Press Applications and select SecuritySelect the Auto Lock Device box Select OK Do one of the following Working with private entries Hiding or masking all private entries Select Lost Password Viewing all private recordsYou can reveal all the entries you’ve hidden or masked Viewing private entries in a specific application System settings Setting the date and timeEntering owner information Press Applications and select Prefs Select Date & Time Optimizing power settings Select Power Connecting to a VPN On a call, dim backlight after 209 210 Common questions This chapter On your computer, click UpgradingStartProgramsPalmSafe HotSync Locate your user folder on your computer Delete all files from the original Backup subfolderYour Mac username Documents Palm Users Resetting your Treo Desktop software installationPerforming a soft reset Performing a system reset Performing a hard reset Replacing the battery Power/End Press Power/End to turn off the screen Screen Screen appears blank There’s a blinking bell in the upper-left corner SynchronizationCan’t find my user folder Palm Desktop does not respond to a sync attempt What is the backup folder?Make sure that HotSync manager is running Windows only Uninstall Synchronization starts but stops without finishing Mac Mac hard drive Applications Palm Users device name 224 Select Desktop overwrites handheld, and then click OK Have duplicate entries in Microsoft Outlook after I syncMy appointments show up in the wrong time slot after I sync If you’re using Palm Desktop software Click HotSync manager in the taskbar and select CustomUncheck the New events use time zones box if it’s checked Select Calendar Click Change Signal strength is weak PhoneText of my memos is truncated after I sync My Treo won’t connect to the mobile network Other person hears an echo Hear my own voice echoMy voice is too quiet on the other end Hear static or interference Hands-free devices My Treo makes or answers calls when it’s in a bag or pocketConfirm all the following 230 Can’t tell if data services are available Documentation folderCan’t send or receive text messages Can’t send or receive multimedia messages Web My Treo won’t connect to the Internet Can’t access a web An image or map is too small on my screen Try opening the web page again to see if it loads fasterSecure site refuses to permit a transaction My Bluetooth DUN connection isn’t working Check all of the following Making room on your Treo Third-party See Customizing your web browser settingsApplications Error messages 239 240 While using your Treo Where to learn moreFor a quick introduction H E R E T O L E a R N M O R E Terms Gprs General Packet Radio Service Edge Enhanced Data rates for GSM EvolutionFavorite HotSync manager Palm Quick Install Palm OSPartnership Phone SMS Short Messaging Service SIM Subscriber Identity Module cardSlide Streaming Regulatory information FCC Notice FCC Radiofrequency Emission What biological effects can be caused by RF How can I obtain the Specific Absorption Rate SAR value for Do hands-free kits for wireless phones reduce risks from E G U L a T O R Y I N F O R M a T I O N What is FDAs role concerning the safety of wireless What research is needed to decide whether RF exposure from What about wireless phone interference with medical Who funds and carries out research on the biological effects Static Electricity, ESD, and Your Palm Device Précautions dusage de votre téléphone mobile Specifications Specification S 32F to 104F 0C to 40C To 90% relative humidity RH Specification S Index 110Accounts 208 Events 146 50, 194111 168 Installing 170-171 Album list 131, 133 199178 173-174 208 Bookmarks 111-113 124123 194 175 198 169147, 148 displaying events 73 opening 36, 73 overview 150 179, 180, 181 Clock 152 224Tasks and 155, 156 196 174 118171 232 For 52 Cookies 109, 116243 205 Delays 203 Delete command 90, 135 Delete confirmation messages Video clips 129, 134 201Discovery 121, 122 121 175 176 Accessing 81-95, 208 adding multiple recipients 145162 161 Setting up 81, 83, 84 Passwords 49, 203Errors 223, 228 130 189 172186, 236 removing 186 renaming 188 sending attachments to Favorites tab 45 FDN list 170 195115 Contacts 44, 58 Full charge battery Connecting to smartphoneHotSync manager icon 179 HotSync Setup button Groupware Icons 75, 140, 197 Ignore button Downloading 113 savingImporting Storing 18, 165, 185 221 ITunes 136, 138 Lock icon 110, 133, 172 Memory 117, 149173 Phone 102-104 104Messaging 79 Creating 95, 97 Services 1, 95 79, 87133 95, 231 New button Network connection icon Network PreferencesAdding 58, 149, 155 storing Operating systems PCs 17 Optimized Mode browser 109 226245 206 64, 67 136199, 202 44, 57 Opening 36 Receiving 47 Getting deviceMaking 43-46, 51 Buttons for Downloading Placing on hold 50 Grouping PINs 201 Pausing 114, 130Stopping 100, 141 Precautions 247, 257 Music 114, 140 Protocol pick list 84 proxy servers 117 pTunes icon System sounds 193 tasksRadians Radio frequency emissions 247 Email 90 Resets 213, 215-217 233Photos 128, 134 155 Save as Wallpaper command 12729, 30 ringer Saving 198 Text 29, 100 Passwords 49, 203 Email 86, 99Photos 86, 128 Contacts 45, 58 Silent alarm 70, 71, 152 Resetting 203Box 73 157 193 236 Screen 151 246Sounds 97, 152 Information 18, 165 181, 182 caution for 18 changing defaults for OfflineTabs 43, 52 Tasks 157 150 Tasks list 145, 155, 156Sending 47, 48, 95 231 Upgrades 17-20, 62 122 172121, 123 Time zones 147, 206 86-87 TroubleshootingViewing 130, 132, 136 View By pick list 198 viewing Visibility pick list 123, 175 voice captions Playing Accessing 109, 111 Accessing 109, 110234 115 112 137, 139, 140 viewing multimedia on 136 N D E