Palm 680 manual What is the backup folder?, Palm Desktop does not respond to a sync attempt

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the second word of your device name followed by the first letter of the first word. For example, if your device name is John Smith, your user folder is named SmithJ. Your user folder is usually located inside one of the following folders:

C:\Program Files\Palm\

C:\Program Files\palmOne\

C:\Program Files\Handspring\

Mac: Your user folder name is the same as your device name and is usually found in this location: <Mac hard drive> : Users : <your Mac username> : Documents : Palm : Users

What is the backup folder?

The Backup folder is located inside your user folder (see I can’t find my user folder). During synchronization, HotSync® Manager puts a copy of most of your info and applications in the Backup folder. (Some third-party apps do not put a copy in the Backup folder.) The next time you sync, HotSync Manager compares the contents of the Backup folder to the contents of your smartphone, and then restores any missing info or applications.

If an app that you deleted reappears on your smartphone, try deleting the app from your Backup folder.

Palm Desktop does not respond to a sync attempt

1Make sure that the USB sync cable is securely connected to the USB port on your computer and on the bottom of your smartphone (see Synchronizing information—the basics).

TIP If you’re having trouble trying to sync using an IR or Bluetooth® wireless technology connection, try using the USB sync cable instead. If this solves the problem, then check your IR or Bluetooth settings (see Synchronizing information—advanced).

2Make sure that HotSync manager is running:

Windows: Right-clickHotSync manager in the taskbar in the lower-right corner of your computer screen, and make sure that Local USB is checked. If you don’t see the HotSync manager icon, click Start, select Programs, select Palm, and then select HotSync Manager.

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