COMMON QUESTIONS
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CHAPTER
Delays can also occur between the time
that a message is sent and the time it is
received.
•Make sure that either of the following
icons appears in the title bar of the Main
tab: . If you do not see either of
these icons, data services are not
available in your current location and you
cannot exchange multimedia messages.
•Verify with the recipient that the
receiving device can handle multimedia
messages.
•If a message arrives but does not
display an alert, perform a soft reset
(seePerforming a soft reset).
WebI can’t tell if data services are available
When your phone is on, icons appear in the
title bar in the Main tab in the Phone
application to indicate whether data
services are available and whether a data
connection is active. Make sure that either
of the following icons appears in the title
bar of the Main tab: . If you do not
see either of these icons, data services are
not available in your current location and
you cannot connect to the Internet.
My Treo won’t connect to the Internet
Your Treo 680 supports GPRS and EDGE
wireless data networks. To connect to the
Internet, you must subscribe to and
activate data services with your wireless
service provider, and you must be in a
location with data coverage.
1Press and hold Power/End to
turn off your phone. Then press
andhold the same button to turn it back
on again.
2Press Phone and look for either of
the following icons in the title bar of the
Main tab: .
3If you see these icons, you are in a data
coverage area. Try connecting to the
Internet again. If you do not see either
of these icons, press Applications ,
select Prefs , and continue with the
following steps.
4Select Network.