Performing a system reset, Performing a hard reset | Palm 680

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C O M M O N Q U E S T I O N S

C H A P T E R

info is retained when you perform a soft reset.

1Remove the battery from your smartphone, and then reinsert it.

Don’t know how? See Replacing the battery.

NOTE The reset begins when you reinsert the battery.

2At the end of the soft reset, Date & Time Preferences appears. Select Done.

Performing a system reset

A system reset, also called a safe or warm reset, tells your Treo to stop what it’s doing and start over again without loading any system extras. If your Treo loops or freezes during or after a soft reset, a system reset may help. Performing a system reset can release your Treo from an endless loop so that you can uninstall a third-party application that may be causing

the looping.

1Remove the battery from your smartphone, and then reinsert it.

Don’t know how? See Replacing the battery.

2When the Palm logo appears, press and hold Up until the black status bar at the bottom of the screen fills and disappears, and then release Up .

3Delete the third-party application that you suspect is causing the problem.

4Perform a soft reset. The wireless features of your smartphone are not available until you complete this step.

Performing a hard reset

A hard reset erases all information and third-party software on your Treo. Never perform a hard reset without first trying a soft reset, a system reset, and trying to resolve third-party software issues. (See Third-party applications for suggestions on diagnosing third-party software issues.) After a hard reset, you can restore previously synchronized information the next time you sync.

IMPORTANT If you set a password on your smartphone, performing a hard reset reformats your smartphone. This is a more severe form of a hard reset, which

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Palm 680 manual Performing a system reset, Performing a hard reset

Contents

Your Palm Treo Smartphone User Guide Intellectual Property Notices Contents Customizing phone settings What are all those icons? Page Third-party applications Error messages Welcome What’s in the box?Hardware Palm warranty Documentation and software What do I need to get started? E L C O M E Setting up This chapter Indicator light phone Earpiece Treo 680 overviewFront view Back view Inserting the SIM card and battery Top view A P T E R Charging the battery A P T E R Maximizing battery life Battery icon Turn down the screen brightness see Adjusting the brightness Making your first call After you finish the call, press Power End to end the callAdjusting call volume Press Phone Setting up your computer for synchronization Volume Side buttonWhat’s my phone number? System requirements Upgrading from another Palm OS device A P T E R A P T E R Installing the desktop synchronization software Info about compatibility with your Treo Connecting your smartphone to your computer Palm Desktop software or Microsoft Outlook Sync button Synchronizing information-the basics Info up-to-date and backed upBoth locations A P T E R Moving around on your Palm Treo 680 smartphone This chapter Moving around the screen 5-way includes the following buttonsCenter Left Right Down Highlighting and selecting items Way to move the highlight from one item to anotherLearn to recognize the highlight. It can take two forms Accessing command buttons Highlighting textSelecting menu items Selecting options in a pick list Way Use the 5-wayTo highlight Using the keyboard BacklightOption Return Shift/Find Menu Space Alt Entering numbers, punctuation, and symbols Press Alt Entering other symbols and accented charactersUsing the Alt key Press Up , Down , Right , or Left Symbols and accented characters Using the quick buttons Opening applicationsApplications Messaging Memos Using Applications ViewWeb Press Applications A P T E R A P T E R Your phone This chapter Turning your Treo 680 on and off Waking up the screen and turning it off Turning your phone on and off Opening the Phone application Dialing using the onscreen Dial Pad Making callsPress Send to make the call Dialing by contact name Speed-dial favorite from other types of favorites Press Send or Center to make the call Dialing from a web page or message To select from your most recently dialedTo select from your call history list Receiving calls Using voicemail Send the call to voicemail Press PowerSetting up voicemail Listening to voicemail messages Enter your voicemail password using the keyboardVoicemail notification Press Phone What can I do when I’m on a call? When you make or receive a call, Active Call View appearsTurns off the speakerphone when it is on Ending a call Press Power/EndSwitching applications during a call Do one of the following To decline adding this number, select Cancel Saving phone numbers Making a second call When the Dial another call prompt appears, select YesSelect Add Contact Receiving a second call call waiting Swap or press Send Making a conference callWhile the first call is active, make a second call Forwarding all calls Forwarding calls under certain conditions How many minutes have I used? Entering names and phone numbers Adding a contactDo any of the following Select Edit After you enter all the information, select DonePress Phone Select the Contacts tab Assigning a caller ID photo Assigning a caller ID ringtone Creating a business card for beaming Customizing ContactsDeleting a contact Select Select Business Card from the Record menu Defining favorite ButtonsViewing your SIM Phonebook Creating a speed-dial favorite button Editing a favorite button Creating other types of favorite buttons Using a hands-free device Deleting a favorite button Using a wired headset Microphone Headset button Connecting to a Bluetooth hands-free device Select Setup Devices Select Hands-free Setup Using a Bluetooth hands-free device Customizing advanced settings for your hands-free device Press Applications and select Prefs Select Hands-free Customizing phone settings Selecting ringtones Select the Volume pick list and select the volume level Creating and managing ringtonesWay Select Done twice Selecting Phone alert tones Adjusting ringer volume Barring callsCustomizing the Main tab in the Phone application Setting your dialing preferences Always dial +1 in front of the area Manually selecting the wireless networkUsing TTY Select Select Network from the Options menu What are all those icons? Press Phone Select the Dial Pad tab Enter #*TTY Press Send O U R P H O N E A P T E R A P T E R Your email and other messages This chapter Which email application should I use? VersaMail applicationHow do I get started? Brazil UOL New Zealand Vodafone NZ Setting up VersaMail to work with common providers Taiwan HiNet Umail Setting up VersaMail to work with other providers Creating and sending messages Enter the subject and message text From the Type pick list, select Photo/ Video Attaching photos and videosRed paper clip icon in the upper-right corner Adding attachments to your messages Attaching other types of files Attaching ringtonesFrom the Type pick list, select Sounds Receiving and viewing messages If a large incoming message is Truncated, select More Replying to or forwarding messages Viewing attachments Deleting selected messages from the Inbox Deleting messages by datePress Menu Select Delete Old on the Message menu Scheduling Auto Sync Switching accountsCustomizing your email settings Press Menu Select Options, and then select Preferences Selecting alert tones Select Auto SyncSelect OK, and then select Get Mail Check the Alert me of new mail box Unread messages Imap accounts Select Signature Check the Attach Signature box Message Format Sets the format for messages you retrieveAttaching a signature to a message Enter your signature information, and then select OK Press Messaging MessagingCreating and sending a text message Select New Select the To field to address the message Creating and sending a multimedia message Sound clips VideosRingtones Select New Receiving messages Using links in messages Viewing/playing a multimedia message Press Messaging Select Message Details from the Message menu Sounds or Voice MemoPics&Videos Arranging your messages Deleting messages Chatting with MessagingStart a new chat Select a message and reply to it Continue an existing chat Select a Customizing your Messaging settings Press MessagingPrivacy Mode hide text Indicates Create new messages as Indicates Show timestamps in chats Indicate Display my name in chat window asAutomatically collect MMS Selecting Messaging alert tones What are all those icons? Text message Chat session 106 Your connections to the web and wireless devices This chapter Web browser Content without scrolling left or right. YouOptimized Mode Wide Page Mode Like Press Applications and select Web Buttons on the 5-way to scroll in any directionFollow a link to another web Creating a bookmark Saving aViewing bookmarks or saved pages Editing or deleting a bookmark or saved Select Edit Bookmarks from the Bookmarks menuArranging bookmarks and saved pages Downloading files from a web Streaming files from a web PlayCopying text from a web Finding text on a web Customizing your web browser settingsReturning to recently viewed pages Select Find Text on Page from the Page menu Home Page Sets the page that appears when you select Select General and set any of the following preferences Select Advanced and set any of the following preferences Set memory limit for storing pages Creating a partnership between your Treo and your computer Connecting your computer to the Internet through your TreoApplications and select Bluetooth On your smartphone, press Setting up your computer for a Bluetooth DUN connection Accessing the Internet using a Bluetooth DUN connection Terminating a Bluetooth DUN Internet session Connections with Bluetooth devices Click Disconnect 122 Accepting a connection from another Bluetooth device Press Applications and select Bluetooth Select Bluetooth On 124 Your photos, videos, and music Camera Pictures & Videos Pocket Tunes Camera Taking a pictureCamera Recording a video Camera Select Camcorder 129 Customizing your Camera settings Pictures & Videos Viewing a pictureSelect the album that contains the picture you want to see Viewing a slide show Viewing a videoSelect the album that contains the video you want to see Select the album you want to view Sending pictures or videos Copying a picture or video Organizing pictures and videos Rotating a picture Saving a picture as wallpaperAdding a picture to a contact entry Deleting a picture or video Pocket Tunes Select Delete Select Delete to confirm the deletionViewing pictures and videos on your computer Setting up Windows Media Player for MP3 Press Applications and select pTunes Setting up iTunes for MP3 Click the Import Using pop-up menuClick the Setting pop-up menu Select MP3 Encoder Applications and select pTunes Transferring music from a CD to your smartphone Select Rip Music Listening to music on your TreoPrevious song Plays the previous song Progress Indicator Play/Pause Volume Creating a playlistChoose Previous Next Song Select Save List Editing a playlist Press Applications and select pTunes Your personal information organizer Calendar World Clock Tasks Calendar Displaying your calendar Creating an event Adding an alarm to an event Select OK Type of time units Number of time unitsCreating an untimed event Scheduling a repeating event Select the event you want to edit or delete Select Details Color-coding your scheduleChanging or deleting an event Delete Removes the event from your calendar Select OK Customizing display options for your calendar Select Day and set any of the following options Select OK.s World Clock Selecting cities World ClockAdding cities Tasks Setting an alarmSetting task priority, due date, and other details Adding a task Alarm Set an alarm for this task Category Assign the task to a specific categoryChecking off a task Organizing your tasks Options Due Today, Last 7 Days, Next 7 Days, or Past Due Deleting a task Customizing Tasks 158 Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Documents MemosOpening a document Creating a memo Important thoughts directly on your smartphone Voice MemoDeleting a memo Creating a voice memo Listening to a voice memo Voice Memo Your application and info management tools This chapter Using Find Viewing and using the alerts Switching between Basic and Advanced Calculator Modes CalculatorPress Applications and select Calc Press Menu Selecting functions in Advanced Calculator Mode Length Length conversions for metric and English values Click Install bonus software Installing applicationsInstalling bonus software from the CD Installing applications from the Internet Installing applications from a computer Removing applications Viewing application info Manually deleting applicationsPress Menu Select Info on the App menu Sending information with Bluetooth wireless technology Sending info over a Bluetooth wireless connection Press Menu Select Send from the App menu Beaming information Select Yes to receive the information or No to refuse it Beam Category Sends all entries in the current category Beaming an entry Press Menu Select Beam from the App menu Beaming an applicationTo applications that cannot be beamed Receiving beamed information Synchronizing information- advanced Changing which applications sync 180 Setting up a Bluetooth connection for synchronization Bluetooth Select Bluetooth On Select Setup Devices Select HotSync Setup Synchronizing over a Bluetooth connection Select Synchronizing over an infrared HotSync Connection Select Local Click the HotSync Controls tab, and then select EnabledApplications and select HotSync Double-click the HotSync manager icon in the Palm folder Using expansion cards Inserting an expansion cardOpen the expansion slot door Removing an expansion card Opening applications on an expansion card Accessing items stored on an expansion card Highlight the application you want to copy Select Copy Select Card Info Formatting an expansion card 190 Your personal settings This chapter Silencing sounds System sound settingsSetting system volume levels Sounds Display and appearance settings Adjusting the brightnessChanging the screen font Setting display formats Prefs Aligning the screen to correct tapping problems Press Applications and select Prefs Select TouchscreenSelect a color scheme from the list Select Done Press Menu Select Category on the App menu Applications settingsArranging applications by category Displaying applications by category Default Reassigning buttons Locking your Treo and info Changing default applicationsPress Applications and select Prefs Select Default Apps Select Done Locking your keyboard Keyguard Locking your screen Select Keyguard Check any of the following boxesLocking your phone Phone Lock Locking your Treo Select the Auto Lock Device box Select the Password boxPress Applications and select Security Select OK Do one of the following Working with private entries Hiding or masking all private entries You can reveal all the entries you’ve hidden or masked Select Lost PasswordViewing all private records Viewing private entries in a specific application Entering owner information System settingsSetting the date and time Press Applications and select Prefs Select Date & Time Optimizing power settings Select Power Connecting to a VPN On a call, dim backlight after 209 210 Common questions This chapter Upgrading On your computer, clickStartProgramsPalmSafe HotSync Delete all files from the original Backup subfolder Locate your user folder on your computerYour Mac username Documents Palm Users Desktop software installation Resetting your TreoPerforming a soft reset Performing a system reset Performing a hard reset Replacing the battery Power/End Press Power/End to turn off the screen Screen Screen appears blank Synchronization There’s a blinking bell in the upper-left cornerCan’t find my user folder What is the backup folder? Palm Desktop does not respond to a sync attemptMake sure that HotSync manager is running Windows only Uninstall Synchronization starts but stops without finishing Mac Mac hard drive Applications Palm Users device name 224 Have duplicate entries in Microsoft Outlook after I sync Select Desktop overwrites handheld, and then click OKMy appointments show up in the wrong time slot after I sync Uncheck the New events use time zones box if it’s checked If you’re using Palm Desktop softwareClick HotSync manager in the taskbar and select Custom Select Calendar Click Change Text of my memos is truncated after I sync Signal strength is weakPhone My Treo won’t connect to the mobile network My voice is too quiet on the other end Other person hears an echoHear my own voice echo Hear static or interference My Treo makes or answers calls when it’s in a bag or pocket Hands-free devicesConfirm all the following 230 Can’t send or receive text messages Can’t tell if data services are availableDocumentation folder Can’t send or receive multimedia messages Web My Treo won’t connect to the Internet Can’t access a web Try opening the web page again to see if it loads faster An image or map is too small on my screenSecure site refuses to permit a transaction My Bluetooth DUN connection isn’t working Check all of the following Making room on your Treo See Customizing your web browser settings Third-partyApplications Error messages 239 240 Where to learn more While using your TreoFor a quick introduction H E R E T O L E a R N M O R E Terms Favorite Gprs General Packet Radio ServiceEdge Enhanced Data rates for GSM Evolution HotSync manager Partnership Palm Quick InstallPalm OS Phone Slide SMS Short Messaging ServiceSIM Subscriber Identity Module card Streaming Regulatory information FCC Notice FCC Radiofrequency Emission What biological effects can be caused by RF How can I obtain the Specific Absorption Rate SAR value for Do hands-free kits for wireless phones reduce risks from E G U L a T O R Y I N F O R M a T I O N What is FDAs role concerning the safety of wireless What research is needed to decide whether RF exposure from What about wireless phone interference with medical Who funds and carries out research on the biological effects Static Electricity, ESD, and Your Palm Device Précautions dusage de votre téléphone mobile Specifications Specification S 32F to 104F 0C to 40C To 90% relative humidity RH Specification S Accounts Index110 208 111 Events 14650, 194 168 178 Installing 170-171Album list 131, 133 199 173-174 208 123 194 Bookmarks 111-113124 175 147, 148 displaying events 73 opening 36, 73 overview 198169 150 Tasks and 155, 156 179, 180, 181 Clock 152224 196 171 174118 232 243 For 52Cookies 109, 116 205 Delays 203 Delete command 90, 135 Delete confirmation messages Discovery 121, 122 Video clips 129, 134201 121 175 176 162 Accessing 81-95, 208 adding multiple recipients145 161 Errors 223, 228 Setting up 81, 83, 84Passwords 49, 203 130 186, 236 removing 186 renaming 188 sending attachments to 189172 Favorites tab 45 FDN list 115 170195 Contacts 44, 58 HotSync manager icon 179 HotSync Setup button Full charge batteryConnecting to smartphone Groupware Importing Icons 75, 140, 197 Ignore buttonDownloading 113 saving Storing 18, 165, 185 221 ITunes 136, 138 173 Lock icon 110, 133, 172Memory 117, 149 Phone Messaging 79 102-104104 Creating 95, 97 133 Services 1, 9579, 87 95, 231 Network connection icon Network Preferences New buttonAdding 58, 149, 155 storing 245 Operating systems PCs 17 Optimized Mode browser 109226 206 199, 202 64, 67136 44, 57 Making 43-46, 51 Opening 36 Receiving 47Getting device Buttons for Downloading Placing on hold 50 Grouping Stopping 100, 141 Precautions 247, 257 PINs 201Pausing 114, 130 Music 114, 140 System sounds 193 tasks Protocol pick list 84 proxy servers 117 pTunes iconRadians Radio frequency emissions 247 Photos 128, 134 Email 90 Resets 213, 215-217233 155 29, 30 ringer Save as Wallpaper command127 Saving Photos 86, 128 198 Text 29, 100 Passwords 49, 203Email 86, 99 Contacts 45, 58 Box 73 Silent alarm 70, 71, 152Resetting 203 157 193 236 Sounds 97, 152 Screen 151246 Information 18, 165 Tabs 43, 52 181, 182 caution for 18 changing defaults forOffline Tasks Sending 47, 48, 95 157 150Tasks list 145, 155, 156 231 121, 123 Upgrades 17-20, 62122 172 Time zones 147, 206 Troubleshooting 86-87Viewing 130, 132, 136 View By pick list 198 viewing Visibility pick list 123, 175 voice captions Playing 234 115 Accessing 109, 111Accessing 109, 110 112 137, 139, 140 viewing multimedia on 136 N D E