Palm 680 manual Can’t access a web

C O M M O N Q U E S T I O N S

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5Select the Service pick list and select your wireless service provider’s data service.

6Select Connect.

7If the connection is successful, go the web browser. If you still can’t make a connection, perform a soft reset (see Performing a soft reset).

8If your phone did not turn on automatically after the soft reset, press

and hold Power/End to turn on your phone, and try connecting to the Internet.

9Contact your wireless service provider to verify the following:

•Your subscription plan includes high-speed data services.

•Data services have been activated on your account.

•Data coverage is available in your location.

•There are no data service outages in your location.

I can’t access a web page

First, make sure you have Internet access: Open the web browser and try to view another web page you’ve loaded before. To ensure you’re viewing the page directly from the Internet, press Menu , select Go, and then select Refresh.

If you can view the other web page after you refresh it, but you still can’t access the page you were originally trying to view, the page may contain elements that are not supported by the web browser. These include Flash, Shockwave, VBScript, WMLScript, and other plug-ins.

Some websites use a redirector to their true home page. If the web browser on your smartphone can’t follow the redirector, try using a desktop browser to see the landing page of the redirector, and then enter that address in the web browser on your smartphone.

TIP Your Treo can open your email application when you select an email address on a web page. If nothing happens when you select the link, make sure your email application is already set up.

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