Palm 680 manual Have duplicate entries in Microsoft Outlook after I sync

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TIP Outlook subfolders and public folders are not accessible with the included software. You may wish to use a third-party solution instead.

TIP (Outlook only) If you want to sync your info with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Outlook (right-click the addresses and select Add to Personal Address Book).

TIP For more info on Outlook conduits, right-click the HotSync manager icon in the taskbar, select Custom, select an app with Outlook in its name, and then select Help.

I have duplicate entries in Microsoft Outlook after I sync

1Open Microsoft Outlook and delete the duplicate entries.

2On your computer, go to the application with duplicate entries and manually enter any info you added to your smartphone since the last time

you synchronized.

3Right-click HotSync manager in the taskbar and select Custom.

4Select an application that has duplicate entries and also has Outlook in its name.

5Click Change.

6Select Desktop overwrites handheld, and then click OK.

7If more than one application has duplicate entries, repeat steps 4 through 6 for each application with duplicates.

8Click Done.

9Synchronize your smartphone and your computer.

My appointments show up in the wrong time slot after I sync

If you create an appointment in the wrong time zone (i.e., your desktop was set to the wrong time zone), it shows up in the wrong time zone on your Treo. To be safe, enable local network time and avoid assigning time zones to your appointments.

If you’re using Microsoft Outlook:

1Make sure that you installed the Microsoft Outlook conduit that came with your Treo 680. If you’re not sure whether this software is installed, reinstall Palm Desktop software from the Palm Software Installation CD that came with your smartphone.

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