COMMON QUESTIONS
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11
CHAPTER
It takes a long time for a web page to load
If it is taking longer than usual to load web
pages, you may have traveled from an
EDGE service area to a GPRS service area.
Although GPRS data service is considered
a high-speed data service, it seems slow if
you are used to EDGE speed.
1Press Phone and look for either of
the following icons in the title bar of the
Main tab to confirm that you have a data
connection: .
2Try opening a different web page to see
if the problem persists.
•If you can open a different web page,
it is likely that the original web site is
experiencing problems, and the
problem is not related to your Treo.
•If the problem persists on a different
web page, you may have a problem
with your connection to your wireless
service provider network.
3To be sure there is not a problem with
your connection to your wireless
service provider network, press and
hold Power/End to turn off
your phone. Then press andhold the
same button to turn it back on again.
4Try opening the web page again to see
if it loads faster.
An image or map is too small on
myscreen
The web browser has two modes:
Optimized and Wide Page. Optimized
Mode resizes all images and page
elements to fit in a single column on the
smartphone screen. Switch to Wide Page
Mode to see the full-size image (see
Viewing a web page).
You may also be able to save the image on
your smartphone or an expansion card and
then view the image later on your
computer.
A secure site refuses to permit a
transaction
Some websites don’t support certain
browsers for transactions. Please contact
the site’s webmaster to make sure the site
allows transactions using Blazer™ web
browser from your Treo.