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C O M M O N Q U E S T I O N S

C H A P T E R

It takes a long time for a web page to load

If it is taking longer than usual to load web pages, you may have traveled from an EDGE service area to a GPRS service area. Although GPRS data service is considered a high-speed data service, it seems slow if you are used to EDGE speed.

1Press Phone and look for either of the following icons in the title bar of the Main tab to confirm that you have a data

connection: .

2Try opening a different web page to see if the problem persists.

If you can open a different web page, it is likely that the original web site is experiencing problems, and the problem is not related to your Treo.

If the problem persists on a different web page, you may have a problem with your connection to your wireless service provider network.

3To be sure there is not a problem with your connection to your wireless service provider network, press and

hold Power/End to turn off your phone. Then press and hold the same button to turn it back on again.

4Try opening the web page again to see if it loads faster.

An image or map is too small on my screen

The web browser has two modes: Optimized and Wide Page. Optimized Mode resizes all images and page elements to fit in a single column on the smartphone screen. Switch to Wide Page Mode to see the full-size image (see Viewing a web page).

You may also be able to save the image on your smartphone or an expansion card and then view the image later on your computer.

A secure site refuses to permit a transaction

Some websites don’t support certain browsers for transactions. Please contact the site’s webmaster to make sure the site allows transactions using Blazer™ web browser from your Treo.

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Palm 680 manual Try opening the web page again to see if it loads faster, An image or map is too small on my screen