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C O M M O N Q U E S T I O N S

C H A P T E R

4Perform a soft reset (see Performing a soft reset).

The other person hears an echo

Try decreasing the volume on your Treo to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and the earpiece.

Position the earpiece closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the bottom right side of the smartphone.

If you’re using the speakerphone feature with your Treo lying on a flat surface, try turning the Treo face down (screen facing the surface).

I hear my own voice echo

Ask the person on the other end of the call to turn down the volume on his or her phone or to hold the phone closer to his or her ear.

My voice is too quiet on the other end

Be sure to place the bottom of the Treo, or the hands-free microphone, close to your mouth.

Check the Signal Strength icon in the title bar of the Main tab in the Phone application. If the signal is weak (few bars are displayed), try the suggestions about signal strength described in Signal strength is weak.

I hear static or interference

Check the Signal Strength icon in the title bar of the Main tab in the Phone application. If the signal is weak (few bars are displayed), try the suggestions about signal strength described in Signal strength is weak.

If you’re using a Bluetooth hands-free device, see I hear static or interference when using my Bluetooth hands-free device.

My phone seems to turn off by itself

If a system error and reset occur, the Treo 680 automatically turns the phone on if it was on before the reset. However, if the

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Palm 680 manual Other person hears an echo, Hear my own voice echo, My voice is too quiet on the other end