Int'l Wireless E2 manual What do I do if my handheld is not responding?

CHAPTER 17 Common Questions

Tip

After a soft reset, the Preferences screen appears with the Date & Time option highlighted so you can reset the date and time if necessary.

MAC ONLY

•Make sure HotSync Manager is enabled: Open the Palm folder and double-click the HotSync Manager icon. On the HotSync Controls tab, be sure Enabled is selected. If it is not, click it. On the Connection Settings tab, make sure USB has a checkmark next to it.

•Disconnect the USB sync cable from your computer, and then reconnect the cable and restart your computer.

What do I do if my handheld doesn’t respond to taps correctly?

If your handheld is not responding to taps correctly, you need to align the screen.

What do I do if my handheld is not responding?

On rare occasions your handheld may not respond to tapping or pressing of buttons. If this happens, first check that Keylock is not turned on.

If Keylock is off and your handheld is still not responding, you need to reset your handheld. A soft reset tells your handheld to stop and start over again. This does not affect any of the information or applications on your handheld.

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