94EN

TROUBLESHOOTING

Q. How can I check the MAC address?

A. Proceed as follows to check the MAC address of the PC’s wireless LAN.

*In order to check the MAC address, the wireless network connection must first be set using [Network Connections].

1.Click the [Start] menu, and click [Control Panel].

2.Click the [Network and Internet Connections] icon.

3.Click the [Network Connections] icon.

4.Check that [Wireless Network Connections] is enabled.

5.Double-click [Wireless Network Connections].

The “Wireless Network Connection Status” screen appears.

6.Click the [Support] tab, and click the [Details] button. The [Network Connection Details] screen appears.

7.The value for “Physical address” displayed on the list indicates the MAC address.

Battery

Q. The battery is not charged.

A. Check the following.

When the built-in battery cannot be charged

This PC is shipped with a short-circuiting pin on the standard lithium ion battery pack terminal. Be sure to remove the pin before use.

For removal, see “Mounting/Dismounting the Lithium Ion Battery Pack” on page 16.

When the standard lithium ion battery pack cannot be charged

For how to mount the standard lithium ion battery pack, see “Mounting/Dismounting the Lithium Ion Battery Pack” on page 16.

If you are still unable to charge the battery pack, check the following.

Check that the AC adapter is connected correctly to an appropriate power socket and the PC unit.

For connection, see “4. Recharge the built-in battery pack by plugging the AC cord into DC Input connector” on page 17.

Q. Battery discharge faster than expected.

A. This device continues to supply DC current to the USB port in standby in order to respond to the wake-up signals from some USB peripherals.

If you keep this device in standby for long time with just battery power, please remove peripherals from the USB port.

Page 94
Image 94
JVC MP-XP731GB 94EN, How can I check the MAC address?, Battery is not charged, Battery discharge faster than expected