TROUBLESHOOTING
In the event of a malfunction, first check all the cable connections and operating states:
1.Receiver and TV set power plugs are connected to the wall socket
2.Antenna cables are located on the receiver input
3.Receiver and TV set correctly interconnected by a Scart or cinch cables
4.Audio connections are made to
5.Receiver and TV set
6.Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
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| Consult an antenna specialist to have | ||||
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| On “Installation” menu check LNB | ||||
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| Antenna | signal | of | satellite | configuration for satellite in question: | |||||
“No | signal!” | warning | reception system missing or faulty. | High L.O. “10.600” GHz and Low L.O. | |||||||||
Incorrect | oscillator | frequencies | “9.750” GHz, and change as necessary. | ||||||||||
appears on some or all | set in “LNB Configuration” menu. | Connect | tuner | input “LNB2 | IN” with | ||||||||
channels |
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| Only one cable connected from | second cable (connect coaxial cable | |||||||||
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| the satellite system |
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| with F connection) of satellite socket. | ||||||
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| OR: On “Installation” menu change LNB | ||||
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| configuration tuner input to “#1” (if only | ||||
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| one satellite being received) |
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Remote | control | no | longer | Receiver | or | remote | control | Set infrared code 1, as described in | |||||
command | set | may | have been | operating | manual | under | “Remote | ||||||
responding |
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| unintentionally changed |
| Control RC 660”; check batteries | ||||||||
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| On “System | ||||
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| The “Summer Time” setting is | menu check “Summer Time enabled” | ||||||||
Wrong | time |
| being | wrong. An incorrect time was | and change | as | necessary. | Switch | |||||
displayed |
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| imported | from | the | reception | off receiver at mains switch from | ||||||
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| signal |
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| current channel, e.g. ARD or ZDF, wait | ||||
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| 10 seconds and then switch back on | ||||
The following channels cut | DECT telephones are | operating |
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out or “Poor signal | or no |
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signal!”appears:ProSieben, | on the same frequency as these |
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channels. Interference may occur | Consult your antenna specialist | ||||||||||||
SAT1, Cable 1, DSF, N 24, | due to inadequate level or poor |
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Tele 5, 9 Live, HSE 24 and | shielding of cable |
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Sonnenklar TV |
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Black or blue screen, no | Scart connection toTV deactivated | Keep pressing the 0 button until the TV | |||||||||||
| by accidentally pressing the 0 | picture reappears |
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