6.5 Troubleshooting
Figure 6-1 contains generator set troubleshooting, diagnostic, and repair information. Check for loose connections before replacing parts.
Problem | Possible Cause | Corrective Action | |
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Controller | Backlight turns off after about 1 minute with no | Backlight will turn on when a button is pressed or the | |
display | activity. | generator set starts. | |
backlight is off. |
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Controller | Low or no battery voltage. | Check connections. | |
display is off. |
| Check generator set battery. See Figure | |
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The generator | Battery weak or dead. | Recharge or replace the battery. | |
set does not |
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Battery connections reversed or poor. | Check the connections. | ||
crank. | |||
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Fault shutdown. | Check the controller display for fault messages. See | ||
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| Section 2.5. Correct the fault condition and reset the | |
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| controller. | |
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| Generator set in the OFF mode. | Press the RUN button to start the engine or press AUTO | |
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| to allow remote starting. | |
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| Gererator thermostat tripped. | For trips other than temperature (nuisance trips), reset | |
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| the thermostat. See Section 2.6. | |
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The generator | Air cleaner clogged. | Clean and/or replace the air cleaner. | |
set cranks but |
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Battery weak or dead. | Recharge or replace the battery. | ||
does not start, | |||
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Battery connection poor. | Clean and tighten the battery connections. | ||
starts hard, | |||
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lacks power, or | Spark plug wire connection loose. | Check the spark plug wires. | |
operates |
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Low oil pressure shutdown. | Check for oil leaks. Check the oil level and add oil if | ||
erratically. | |||
| necessary. | ||
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| Fuel pressure insufficient. | Check the fuel supply and valves. | |
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| Engine malfunction. | Contact an authorized Kohler distributor/dealer. | |
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| Gererator thermostat tripped. | For trips other than temperature (nuisance trips), reset | |
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| the thermostat. See Section 2.6. | |
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No AC output. | Line circuit breaker in the OFF position. | Place the circuit breaker in the ON position. | |
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| Line circuit breaker tripping because of | Reduce the load on the generator set. | |
| overload. |
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| Line circuit breaker tripping because of short | Contact an authorized Kohler distributor/dealer for | |
| circuit. | service. | |
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| Auxiliary winding circuit breaker tripped. | Reset the circuit breaker (located in junction box). | |
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| Contact an authorized Kohler distributor/dealer for | |
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| service if breaker trips repeatedly. | |
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Low output or | Generator set overloaded. | Reduce the load. | |
excessive drop |
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in voltage. |
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Generator set | Low oil pressure shutdown. | Check for oil leaks. Check the oil level and add oil if | |
stops suddenly. |
| necessary. | |
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| Out of fuel. | Check fuel supply. | |
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| Overcrank shutdown. | Reset the controller. If the overcrank fault occurs again, | |
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| contact an authorized Kohler distributor/dealer. | |
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| Auxiliary winding circuit breaker tripped. | Reset the circuit breaker (located in junction box.) | |
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| Contact an authorized Kohler distributor/dealer for | |
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| service if breaker trips repeatedly. | |
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| Fault shutdown. | Check the controller display for fault messages. See | |
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| Section 2.5. Correct the fault condition and reset the | |
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| controller. | |
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| Generator set in the OFF mode. | Press the RUN button to start the engine or press AUTO | |
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| to allow remote starting. | |
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| Remote stop command received from a remote | Check the remote switch position. Check OnCue Plus. | |
| switch, ATS, or OnCuer Plus. |
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| Engine malfunction. | Contact an authorized Kohler distributor/dealer. |
Figure 6-1 General Troubleshooting Chart
72 Section 6 Troubleshooting |