Section 8 TROUBLESHOOTING
Trouble | Checkpoint | Procedure | Reference | |
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Black or white vertical bands | Is the charger cleaner in its home position | Remove the Process Unit and return the | ||
appear on the copies. | (marked “CLEANER HOME POSITION”)? | charger cleaner to its home position. |
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| If you are using the optional Document | Clean the slit glass. | ||
| Processor, is the slit glass dirty? | It is also possible to use the Black Line | ||
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| Correction function to make black lines on |
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| the copies less apparent. |
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The copy image is skewed. | Were the originals set correctly? | When setting originals on the platen, align | ||
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| them flush up against its upper left corner. |
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| When setting originals in the optional | ||
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| Document Processor, align the original |
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| insert guides securely before setting the |
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| originals. |
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Paper jams occur often. | Is the copy paper loaded properly in the | Load the paper properly. | ||
| drawer? |
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| Is the copy paper curled, folded or | Replace the copy paper with new paper. | — | |
| wrinkled? |
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| Is there any jammed paper or loose scraps | Carry out the appropriate procedure to | ||
| of paper remaining inside the copier? | remove the paper. |
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| Does the registered paper size match the | Make sure the registered paper size | ||
| size you are actually using? | matches the size you are actually using. |
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The Add Toner indicator | Did you shake the new toner container | Shake the toner container a number of | — | |
doesn’t go out even after | enough? | times. |
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replacing the toner container. |
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