Section 8 TROUBLESHOOTING

Trouble

Checkpoint

Procedure

Reference

Page

 

 

 

 

 

 

 

 

 

 

 

Black or white vertical bands

Is the charger cleaner in its home position

Remove the Process Unit and return the

9-4

appear on the copies.

(marked “CLEANER HOME POSITION”)?

charger cleaner to its home position.

 

 

 

 

 

 

If you are using the optional Document

Clean the slit glass.

6-2

 

Processor, is the slit glass dirty?

It is also possible to use the Black Line

9-1

 

 

Correction function to make black lines on

 

 

 

the copies less apparent.

 

 

 

 

 

The copy image is skewed.

Were the originals set correctly?

When setting originals on the platen, align

4-2

 

 

them flush up against its upper left corner.

 

 

 

 

 

 

 

When setting originals in the optional

7-2

 

 

Document Processor, align the original

 

 

 

insert guides securely before setting the

 

 

 

originals.

 

 

 

 

 

Paper jams occur often.

Is the copy paper loaded properly in the

Load the paper properly.

3-1

 

drawer?

 

 

 

 

 

 

 

Is the copy paper curled, folded or

Replace the copy paper with new paper.

 

wrinkled?

 

 

 

 

 

 

 

Is there any jammed paper or loose scraps

Carry out the appropriate procedure to

8-3

 

of paper remaining inside the copier?

remove the paper.

 

 

 

 

 

 

Does the registered paper size match the

Make sure the registered paper size

3-1

 

size you are actually using?

matches the size you are actually using.

 

 

 

 

 

The Add Toner indicator

Did you shake the new toner container

Shake the toner container a number of

doesn’t go out even after

enough?

times.

 

replacing the toner container.

 

 

 

 

 

 

 

8-10

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Image 76
Kyocera copier manual Troubleshooting