Section 8 TROUBLESHOOTING

If other trouble occurs

If trouble occurs with your copier, carry out the applicable checkpoints and procedures indicated on the following pages. If the trouble persists, contact your service representative or authorized service center.

Trouble

Checkpoint

Procedure

Reference

Page

 

 

 

 

 

 

 

 

 

 

 

Nothing lights on the

Is the power plug connected to an AC

Connect the plug to an AC outlet.

operation panel when the

outlet?

 

 

power switch is turned ON.

 

 

 

 

 

 

 

No copies come out when the

Is there some indication of the trouble on

Check the appropriate response to that

8-1

Start key is pressed.

the operation panel?

indication and perform the corresponding

 

 

 

procedure.

 

 

 

 

 

The copies come out blank.

Were the originals set correctly?

When setting originals on the platen, set

4-2

 

 

them face-down.

 

 

 

 

 

 

 

When setting originals in the optional

7-2

 

 

Document Processor, set them face-up.

 

 

 

 

 

The copies come out too light.

Is the copier in the Auto Exposure

In order to adjust the overall exposure

6-1

 

Adjustment mode?

level, perform the “Auto Exposure

 

 

 

Adjustment” procedure.

 

 

 

 

 

 

Is the copier in either the Photo, Text &

Adjust the exposure to the correct level

4-2

 

Photo, or Text mode?

using the copy exposure adjustment keys.

 

 

 

 

 

 

 

To adjust the overall exposure, perform

6-1

 

 

the corresponding exposure adjustment

 

 

 

procedure.

 

 

 

 

 

 

Is the copier in the Eco-Copy mode?

Select an image quality mode other than

4-1

 

 

the Eco-Copy mode.

 

 

 

 

 

 

Is the Add Toner indicator lit?

Replace the toner container.

9-2

 

 

 

 

 

Is the copy paper wet?

Replace the copy paper with new paper.

3-1

 

 

 

 

The copies come out too dark.

Is the copier in the Auto Exposure

In order to adjust the overall exposure

6-1

 

Adjustment mode?

level, perform the “Auto Exposure

 

 

 

Adjustment” procedure.

 

 

 

 

 

 

Is the copier in either the Photo, Text &

Adjust the exposure to the correct level

4-2

 

Photo, or Text mode?

using the copy exposure adjustment keys.

 

 

 

 

 

 

 

To adjust the overall exposure, perform

6-1

 

 

the corresponding exposure adjustment

 

 

 

procedure.

 

 

 

 

 

The copies are dirty.

Is the platen or the optional Document

Clean the platen and/or the optional

9-1

 

Processor dirty?

Document Processor.

 

 

 

 

 

 

 

Remove the Process Unit and perform the

9-4

 

 

cleaning operation on the charger.

 

 

 

 

 

8-9

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Kyocera copier manual If other trouble occurs, Trouble Checkpoint Procedure Reference