Section 8 TROUBLESHOOTING
If other trouble occurs
If trouble occurs with your copier, carry out the applicable checkpoints and procedures indicated on the following pages. If the trouble persists, contact your service representative or authorized service center.
Trouble | Checkpoint | Procedure | Reference | |
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Nothing lights on the | Is the power plug connected to an AC | Connect the plug to an AC outlet. | — | |
operation panel when the | outlet? |
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power switch is turned ON. |
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No copies come out when the | Is there some indication of the trouble on | Check the appropriate response to that | ||
Start key is pressed. | the operation panel? | indication and perform the corresponding |
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The copies come out blank. | Were the originals set correctly? | When setting originals on the platen, set | ||
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| When setting originals in the optional | ||
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| Document Processor, set them |
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The copies come out too light. | Is the copier in the Auto Exposure | In order to adjust the overall exposure | ||
| Adjustment mode? | level, perform the “Auto Exposure |
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| Adjustment” procedure. |
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| Is the copier in either the Photo, Text & | Adjust the exposure to the correct level | ||
| Photo, or Text mode? | using the copy exposure adjustment keys. |
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| To adjust the overall exposure, perform | ||
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| the corresponding exposure adjustment |
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| procedure. |
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| Is the copier in the | Select an image quality mode other than | ||
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| Is the Add Toner indicator lit? | Replace the toner container. | ||
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| Is the copy paper wet? | Replace the copy paper with new paper. | ||
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The copies come out too dark. | Is the copier in the Auto Exposure | In order to adjust the overall exposure | ||
| Adjustment mode? | level, perform the “Auto Exposure |
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| Adjustment” procedure. |
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| Is the copier in either the Photo, Text & | Adjust the exposure to the correct level | ||
| Photo, or Text mode? | using the copy exposure adjustment keys. |
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| To adjust the overall exposure, perform | ||
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| the corresponding exposure adjustment |
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| procedure. |
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The copies are dirty. | Is the platen or the optional Document | Clean the platen and/or the optional | ||
| Processor dirty? | Document Processor. |
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| Remove the Process Unit and perform the | ||
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| cleaning operation on the charger. |
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