Notes:

If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter 6 “Installing, removing, or replacing hardware” on page 81.

The status LEDs on each hot-swap hard disk drive help you easily identify a problem. See “Hot-swap hard disk drive status LEDs” on page 35.

Symptom

 

Action

 

 

 

A newly installed hot-swap hard disk drive is not

1.

Ensure that the drive is installed into the correct drive

recognized.

 

bay.

 

2.

Restart the server.

 

3.

Remove the drive from the bay, wait 45 seconds, and

 

 

reinsert the drive into the bay. Ensure that the drive

 

 

connects to the hot-swap hard disk drive backplane.

 

4.

Run any diagnostic programs to test the hard disk

 

 

drive if you have.

 

5.

Ensure that the hot-swap hard disk drive backplane

 

 

is correctly seated. When it is correctly seated,

 

 

the drive assemblies correctly connect to the

 

 

backplane without bowing or causing movement of

 

 

the backplane.

 

6.

Ensure that the cable connection is correct. See

 

 

“Mini-SAS to mini-SAS signal cable connections” on

 

 

page 42.

 

7.

Reconnect the backplane power cable and repeat

 

 

step 1 through step 4.

 

8.

Reconnect the backplane signal cable and repeat

 

 

step 1 through step 4.

 

9.

If you suspect a problem with the backplane signal

 

 

cable or the backplane:

 

 

a. Replace the affected backplane signal cable.

 

 

b. Replace the affected backplane.

 

 

Multiple hard disk drives fail.

1. Ensure that the cable connection is correct. See

 

 

“Mini-SAS to mini-SAS signal cable connections” on

 

 

page 42.

 

2.

Reconnect the power cable(s).

 

3.

Reconnect the signal cable(s).

 

4.

Replace the affected signal cable(s).

 

5.

If you suspect a problem with the backplane, replace

 

 

the affected backplane.

 

 

 

Memory module problems

Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 179 for the subsequent steps you should check after using the information in this topic. If the problem still cannot be solved, seek technical assistance. See Chapter 8 “Getting information, help, and service” on page 185.

Notes:

If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter 6 “Installing, removing, or replacing hardware” on page 81.

182ThinkServer RD430 User Guide

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Lenovo RD430 manual Memory module problems