Fax troubleshooting

Problem

Solution

 

 

Cannot send or receive a fax

Check the display. If there is an error message, see Error messages

 

troubleshooting on page 91.

 

 

 

Make sure cable connections for the following hardware are secure, if

 

applicable:

 

 

 

Power supply

 

 

Telephone

 

 

Handset

 

 

 

Answering machine

 

 

 

Check the telephone wall jack.

 

1

Plug a telephone into the wall jack.

 

2

Listen for a dial tone.

 

3

If you do not hear a dial tone, plug a different telephone into the jack.

 

4

If you still do not hear a dial tone, connect the printer to a different

 

 

telephone jack.

 

 

 

 

Place a test call to the telephone number to which you want to send a fax to

 

make sure that it is working correctly.

 

 

 

If the telephone line is being used by another device, wait until the other

 

device is finished before sending a fax.

 

 

 

To ensure the printer is working correctly, connect it directly to the telephone

 

line. Disconnect any answering machines, computers with modems, or

 

telephone line splitters.

 

 

 

Check for and clear any paper jams.

 

 

 

Call Waiting can disrupt fax transmissions. Disable this feature before

 

sending or receiving a fax. Call your telephone company to obtain the

 

keypad sequence for temporarily disabling Call Waiting.

 

 

Can send but not receive faxes

Load paper to print any faxes that have been stored in the printer.

 

 

 

Check to see whether Fax Forwarding is selected.

 

1

From the control panel, press Fax.

 

2

Press Menu.

 

 

3

Press

or

repeatedly until FAX ADVANCED appears.

 

4

Press .

 

 

 

5

Press

or

repeatedly until Fax Forwarding appears.

 

6

Press .

 

 

 

7

Press

or

repeatedly until Off appears.

 

8

Press .

 

 

 

 

 

 

 

Fax troubleshooting

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Image 89
Lexmark X342n, 340n, X340 manual Fax troubleshooting

340n, X340, X342n specifications

The Lexmark X342n, X340, and 340n printers are notable entries in the multifunctional printer category, especially designed for small to medium-sized businesses that require reliable printing, copying, scanning, and faxing capabilities. These models nimbly balance performance, efficiency, and quality, making them ideal for both office environments and personal use.

One of the primary features of the Lexmark X342n model is its multifunctionality, enabling users to print, scan, copy, and fax documents with ease. This all-in-one capability not only saves space but also reduces the need for multiple devices, leading to cost savings and increased efficiency. The X342n excels in print quality, delivering sharp text documents and high-resolution graphics. It boasts a print speed of up to 35 pages per minute, ensuring that users can handle large print jobs quickly and efficiently.

In terms of technology, the Lexmark X340 series incorporates advanced laser printing technology that provides consistent and high-quality output. The units use a high-yield toner cartridge, which not only contributes to better print quality but also reduces the frequency of cartridge replacements, further enhancing productivity. The printers support various paper sizes and weights, accommodating a wide range of printing needs, from standard letter-size documents to heavier media.

Networking capabilities are another highlight of these models. The X342n features built-in Ethernet connectivity, allowing users to share the printer seamlessly across a network. This is particularly beneficial in a busy office where multiple users need access to the printing features. The X340 and 340n, while slightly more basic, still offer effective connectivity options that cater to individual or small workgroup requirements.

Moreover, while the Lexmark X340 series primarily focuses on monochrome printing, it remains efficient in handling a variety of tasks with professional-grade reliability. Users will appreciate the intuitive control panel, which provides easy navigation through various functions and settings, simplifying the user experience.

In summary, the Lexmark X342n, X340, and 340n printers stand out for their multifunctionality, impressive print speeds, and robust networking capabilities. Built with the latest laser printing technology, these devices meet the diverse demands of modern workplaces and contribute effectively to enhanced productivity. Their ease of use combined with their economical operation makes them a powerful choice for organizations looking for dependable printing solutions.