Device troubleshooting | Lexmark 350 Series guide

Paper jam in the paper support

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

Device troubleshooting

Device cannot be inserted

Make sure that the type of memory card, flash drive, PictBridge camera, or Bluetooth adapter you are using can be used in the printer. For more information, see “Connecting photo storage devices” on page 20.

Nothing happens when a device is inserted

SOLUTION 1

Remove and reinsert the memory card, flash drive, PictBridge-enabled camera, or Bluetooth adapter quickly.

SOLUTION 2

For more information, see “Connecting photo storage devices” on page 20.

SOLUTION 3

Check that there is no obvious damage to the memory card, flash drive, PictBridge-enabled camera, or Bluetooth adapter.

SOLUTION 4

Insert only one device at a time.

SOLUTION 5

Check the cable connections.

1Check the USB cable for any obvious damage.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

Troubleshooting

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Image 49

Lexmark 350 Series manual Device troubleshooting, Paper jam in the paper support, Device cannot be inserted

Contents

July Users Guide Safety information Contents Using Bluetooth technology Index TroubleshootingPage Finding in form a tion a bout t he pr inter Where to findDescription Where to find rest of world Where to find North America Where to find US Limited Warranty Checking the box contents Setting u p the p rinte r Understanding the parts of the printer Learn in g abou t the p r interUse Press To Using the control panel buttons Using the View and Select menu Using the control panel menusFrom here You can Using the Transfer menu Using the Print Photos menuFrom here You can Using the Tools menu Using the Slideshow menu Using the PictBridge menu Using the Photo Edit Mode menu Press or to navigate through the following options Use this Learn in g abou t the softwareOpening the software Load ing pa per Using supported paper typesLoading paper Inserting a memory card Con ne ctin g photo st o rag e devicesSlot Memory card Top slot XD Picture Card Inserting a flash drive Connecting a PictBridge-enabled digital camera Viewing a photo slideshow on the control panel display Viewing p ho tosReplacing screen saver photos on the control panel display Prin ting p ho tos Click Properties, Preferences, Options, or Setup Printing a photo or selected photos Printing photos using the control panel Printing photos by date Printing all photos Printing photos by range Printing an index page of photos Printing photos from a digital camera using DpofPage Cropping photos Editing photos Adjusting the brightness of photos Enhancing photos automatically Adding frames to photos Using color effects on photos Transferring photos from a memory device to a computer Trans ferring photosTransferring photos from a memory card to a flash drive Setting the Bluetooth mode Using B lu etooth te chnolog yPrinting using Bluetooth Page Main taining the prin t er Installing the print cartridgeChanging the print cartridge Removing a used print cartridge Click Report a non-Lexmark print cartridge Using genuine Lexmark print cartridges Achieving better print quality Refilling a print cartridgeImproving print quality Aligning the print cartridge Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzles Ordering supplies Preserving the print cartridgeViewing the ink level Printing a test Paper Recycling Lexmark productsPaper size Power button is not lit Setup troubleshootingSoftware does not install Troublesh oo tin g Solution Cannot print from a digital camera using PictBridge Photo does not print Print troubleshooting Print speed is slow Partial photo prints Jams and misfeeds troubleshootingPaper jam in the printer Nothing happens when a device is inserted Device troubleshootingPaper jam in the paper support Device cannot be inserted Alignment Error Error messages troubleshooting Cartridge Error Paper Out Removing and reinstalling the software Edition notice Page Meter average sound pressure, dBA Industry Canada compliance statement Mode Energy Star Statement of Limited Warranty Extent of limited warranty Page Index Tools menu Transfer Photos menu