Solution | Lexmark 350 Series manual

•Windows Vista

•Mac OS X version 10.3 or later

SOLUTION 1

1Close all open software applications.

2Disable any anti-virus programs.

3Remove the printer software CD from the CD-ROM drive.

4Restart the computer.

5When the desktop appears, reinsert the printer software CD. The CD icon is created on the desktop.

6Follow the instructions on the computer screen to install the software.

SOLUTION 2

1Remove the printer software CD.

2Restart the computer.

3When the desktop appears, cancel all Found New Hardware windows.

4Reinsert the printer software CD.

5Follow the instructions on the computer screen.

SOLUTION 3

1Check the USB cable for any obvious damage.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

SOLUTION 4

1Disconnect the USB cable from any other device, such as a USB hub or switch box.

2Directly connect the cable to the printer and the computer.

Cannot print from a digital camera using PictBridge

SOLUTION 1

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation.

Troubleshooting

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Lexmark 350 Series manual Cannot print from a digital camera using PictBridge, Solution

Contents

July Users Guide Safety information Contents Using Bluetooth technology Index TroubleshootingPage Where to find Finding in form a tion a bout t he pr interDescription Where to find rest of world Where to find North America Where to find US Limited Warranty Checking the box contents Setting u p the p rinte r Learn in g abou t the p r inter Understanding the parts of the printerUse Press To Using the control panel buttons Using the View and Select menu Using the control panel menusFrom here You can Using the Print Photos menu Using the Transfer menuFrom here You can Using the Tools menu Using the Slideshow menu Using the PictBridge menu Using the Photo Edit Mode menu Press or to navigate through the following options Learn in g abou t the software Use thisOpening the software Using supported paper types Load ing pa perLoading paper Con ne ctin g photo st o rag e devices Inserting a memory cardSlot Memory card Top slot XD Picture Card Inserting a flash drive Connecting a PictBridge-enabled digital camera Viewing p ho tos Viewing a photo slideshow on the control panel displayReplacing screen saver photos on the control panel display Prin ting p ho tos Click Properties, Preferences, Options, or Setup Printing a photo or selected photos Printing photos using the control panel Printing photos by date Printing all photos Printing photos by range Printing an index page of photos Printing photos from a digital camera using DpofPage Cropping photos Editing photos Adjusting the brightness of photos Enhancing photos automatically Adding frames to photos Using color effects on photos Trans ferring photos Transferring photos from a memory device to a computerTransferring photos from a memory card to a flash drive Using B lu etooth te chnolog y Setting the Bluetooth modePrinting using Bluetooth Page Main taining the prin t er Installing the print cartridgeChanging the print cartridge Removing a used print cartridge Click Report a non-Lexmark print cartridge Using genuine Lexmark print cartridges Achieving better print quality Refilling a print cartridgeImproving print quality Aligning the print cartridge Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzles Ordering supplies Preserving the print cartridgeViewing the ink level Printing a test Recycling Lexmark products PaperPaper size Power button is not lit Setup troubleshootingSoftware does not install Troublesh oo tin g Solution Cannot print from a digital camera using PictBridge Photo does not print Print troubleshooting Print speed is slow Jams and misfeeds troubleshooting Partial photo printsPaper jam in the printer Nothing happens when a device is inserted Device troubleshootingPaper jam in the paper support Device cannot be inserted Alignment Error Error messages troubleshooting Cartridge Error Paper Out Removing and reinstalling the software Edition notice Page Meter average sound pressure, dBA Industry Canada compliance statement Mode Energy Star Statement of Limited Warranty Extent of limited warranty Page Index Tools menu Transfer Photos menu