Troublesh
oo
tin
g
•“Setup troubleshooting” on page 44
•“Print troubleshooting” on page 46
•“Jams and misfeeds troubleshooting” on page 48
•“Device troubleshooting” on page 49
•“Error messages troubleshooting” on page 50
•“Removing and reinstalling the software” on page 52
Setup troubleshooting
Incorrect language appears on the display
1Press 
to turn the printer off.
2Press 
to turn the printer back on.
3Press 
.
4Press 
.
5Press 
to continue.
6Press 
or 
repeatedly until the language you want appears on the display.
7Press 
to save your selection.
Power button is not lit
Make sure you have disconnected the power supply cord from the printer and then from the wall outlet.
1Plug the cord all the way into the power supply port on the printer.
2Plug the cord into an electrical outlet that other electrical devices have been using.
3If the 
light is not on, press 
.
Software does not install
The following operating systems are supported:
•Windows 2000
•Windows XP
Troubleshooting
44
