How do I set the distinctive ring for the printer?
Setting the correct ring is i mportant if you subscrib e to the Distinctive Ring Pattern Detect ion (DRPD) feature offered
by telephone companies. This feature allows you to have multiple telephon e numbers on one teleph one line. Each
telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns
let you know what telephone number was dialed, and what device you should use to answer the cal l.
Assign one of your telephone numbers to the printer as the fax nu mber, and then set the printer to answer the ring
pattern of that number. If the pattern is set incorrectly, then the printer rings, but it never receives the fax.
To set the ring pattern in the printer:
1From the printer control panel, press .
2Press the arrow button s to scroll to Fax Setup, and then press .
3Press the arrow button s to scroll to Rin ging and Answering, and then pre ss .
4Press the arrow button s to scroll to Ring Pattern, and then press .
5Press the arrow buttons to sel ect the ring pattern for the pri nter, and then press .
Distinctive Ring is also called Ident-a-Call, Smart Ring, Teen Ring, RingMaster, and IdentaRing.
How can I check the dial tone?
A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line.
If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and
through the printer.

Make sure the telephone line and the wal l jack are working

1Plug an analog telephone into the wall jack.
2Listen for a dial tone through the telephone handset.
If you hear a dial tone, then the telephone line and the wall jack are working.
If you do not hear a dial tone, plug the analog telephone into a sec ond wall jack, and then liste n for a dial tone.
If you hear a dial tone, then the telephone line is working but the first wall jack is not working.

Make sure the printer is connected properly to the telephone line

1While the printer is connected to a telephone line through the port on the back of the printer, plug an analog
telephone into the port of the printer.
2Listen for a dial tone.
If you hear a dial tone, then the printer is set up correctly.
If you do not hear a dial tone through both the wall jack and the printer, then see “Fax troubleshooting checklist” on
page 128.
Faxing
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