Photos do not transfer from a memory card across a wireless
network
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or m ore of the following:
MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND
READY
SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER
MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
If your wireless connection is down, then use a USB cable to connect your printer to your computer.
Wireless troubleshooting•“Wireless troubleshooting checklist” on page 136
•“Resetting the wireless settings to factory defaults” on page 137
•“Cannot print over wireless network” on page 137
•“The Continue button is unavailable” on pag e 141
•“Cannot print and there is a firewall on the computer” on page 142
•“Wi-Fi indicator li ght is not lit” on page 142
•“Wi-Fi indicator li ght is green but the printer does n ot print (Windo ws only)” on page 1 43
•“Wi-Fi indicator light is sti ll orange” on page 144
•“Wi-Fi indicator light is blin king orange during installa tion” on page 145
•“Wireless print server not installed” on page 149
•““Communication not available ” message displays when printing wirelessly” on page 149
•“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 151
•“Resolving intermittent wireless communications issues” on page 152
Wireless troubleshooting checklist
Before beginning to tr oubleshoot the wi reless printer, veri fy the following:
•The printer, the computer, and the wireless access point ar e all plugged in and turned on.
•The wireless network is working properly.
Try accessing other computer s on your wireless network.
If your network has Internet access, try connec ting to the Internet over a wireless conn ection.
•Your SSID is correct.
Print a network setup page to verify the SSID the printer is using.
If you are not sure if your SSID is cor rect, then run the wireless setup agai n.
Troubleshooting
136