If you are using WEP security
A valid WEP key is:
Exactly 10 or 26 hexadecimal charact ers. Hexadecimal characters are A–F, a–f, and 0–9.
or
Exactly 5 or 13 ASCII characters. AS CII characters are letters, nu mbers, and symbols found on a keyboard.
If you are using WPA security
A valid WPA passphrase is:
From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.
or
Exactly 64 hexadecimal character s. Hexadecimal characters are A–F, a–f, and 0–9.
If your wireless network is not using security, then you will not have a security key. Using a wireless network with
no security is not recommended because it can allow intruders to use your n etwork resources without your consent.
CHECK MAC ADDRESS
If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC
address filter list. This will allow the printer to operate on the network. For more information, see “How do I find
the MAC address?” on page 109.
PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING
For Windows users
1If you do not already know it, fi nd the IP address of the acce ss point:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type cmd.
cPress Enter, or click OK.
The Command Prompt window opens.
dType ipconfig, and then press Enter.
The “Default Gateway” ent ry is typically the wireless access poi nt.
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
2Ping the access point:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type cmd.
cPress Enter, or click OK.
The Command Prompt window opens.
dType ping followed by a space and the IP address o f the wireless access point. For example:
ping 192.168.1.100
ePress Enter.
Troubleshooting
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