Recycling Lexmark products.............................................................................................................76

Troubleshooting...........................................................................................................77

Setup troubleshooting........................................................................................................................77

Incorrect language appears on the display................................................................................................. 77
Power button is not lit......... ........................................................................................................................ 78
Software does not install ............................................................................................................................ 78
Page does not print .................................................................................................................................... 79
Cannot print from digital camera using PictBridge ..................................................................................... 80

Print troubleshooting..........................................................................................................................81

Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera...................... 81
Improving print quality ................................................................................................................................ 82
Poor text and graphic quality................................... ...................................................................................83
Poor quality at the edges of the page.................................................................................. .......................84
Print speed is slow....................................................................................................... ...............................85
Partial document or photo prints.......................................................................................... .......................85
Photo smudges....................................................................................................... ....................................85
Ink levels seem incorrect...................................... ...................................................................................... 85
Ink levels seem to go down too quickly................... ...................................................................................86

Copy troubleshooting.........................................................................................................................86

Copier does not respond.............. .............................................................................................................. 86
Scanner unit does not close......... .............................................................................................................. 86
Poor copy quality........................................ ................................................................................................ 87
Partial document or photo copies......................... ...................................................................................... 88

Scan troubleshooting.........................................................................................................................88

Scanner does not respond ......................................................................................................................... 88
Scan was not successful. ........................................................................................................................... 89
Scanning takes too long or freezes the computer... ...................................................................................89
Poor scanned image quality................... .................................................................................................... 89
Partial document or photo scans...................... .......................................................................................... 90
Cannot scan to a computer over a network....................................................................................... .........90

Jams and misfeeds troubleshooting..................................................................................................90

Paper jam in the printer.......... .................................................................................................................... 90
Paper jam in the paper support........... ....................................................................................................... 91
Paper or specialty media misfeeds.................................................................................................... ......... 91
Printer does not feed paper, envelopes, or specialty media....................................................................... 91
Banner paper jams............. ........................................................................................................................ 92

Memory card troubleshooting............................................................................................................92

Memory card cannot be inserted.............................................. .................................................................. 93
Nothing happens when memory card is inserted .......................................................................................93

Error messages.................................................................................................................................94

Alignment Error................................................................................................................ ...........................94
Black Ink Low / Color Ink Low / Photo Ink Low........................................................................................... 94
Cartridge Error (1102, 1203, 1204, or 120F)................................................... ...........................................94
Clear Carrier Jam......... .............................................................................................................................. 95
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