Power button is not lit

These are possible solutions. Try one or more of the following:

Press power button

Make sure the printer is on by pressing .

Disconnect and reconnect the power cord

1Disconnect the power cord from the wall outlet, and then from the printer.

2Plug the cord all the way into the power supply on the printer.

3Plug the cord into an electrical outlet that other electrical devices have been using.

4If the light is not on, press .

Software does not install

These are possible solutions. Try one or more of the following:

Check your operating system

The following operating systems are supported: Windows 2000, Windows XP, Windows Vista, and Mac OS X.

Note: Windows 2000 users should use Service Pack 3 or later.

Check your system requirements

Check that your computer meets the minimum system requirements listed on the printer box.

Check USB connection

1Check the USB cable for any obvious damage.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

Check wireless connection

Check that the Wi-Fi indicator light is on. For more information see, “Understanding the parts of the printer” on page 16.

Note: Only the 4500 Series comes with an internal wireless print server installed.

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Lexmark 4500, 3500 manual Power button is not lit, Software does not install