Memory card troubleshooting, Banner paper jams | Lexmark 4500, 3500

Check media loading

•Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types” on page 34.

•Try loading one page, envelope, or sheet of specialty media at a time.

Check printer default and pause settings

1Click:

•In Windows XP (default Start menu): Start Printers and Faxes.

•In Windows XP (Classic Start menu): Start Settings Printers and Faxes.

•In Windows Vista (default Start Menu): Control Panel Printers (under Hardware and Sound).

•In Windows Vista (Classic Start menu): Settings Printers.

2Double-click the print queue device.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print.

Banner paper jams

There are possible solutions. Try one or more of the following:

Clear banner paper jams

1Press to turn off the printer.

2Remove the jammed banner paper from the printer.

Review banner printing checklist

•Use only the number of sheets needed for the banner.

•Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File Print.

2 Click Properties, Preferences, Options, or Setup.

3 Select the Paper Setup tab.

4 From the Paper Size area, select Banner.

5 Select Letter Banner or A4 Banner as the paper size. 6 Select Portrait or Landscape.

7 Click OK.

8 Click OK or Print.

Memory card troubleshooting

•“Memory card cannot be inserted” on page 93

•“Nothing happens when memory card is inserted” on page 93

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Image 92

Lexmark 4500, 3500 manual Memory card troubleshooting, Banner paper jams, Check media loading, Clear banner paper jams

Contents

Series Users Guide Operating system notice Contents Copying PrintingWorking with photos Maintaining the printer ScanningFaxing Troubleshooting Setup troubleshooting Index Page Where to find Description Where to findFinding information about the printer Description Select Lexmark Solution Center Click Start Œ Programs or All Programs ŒLexmark 3500-4500 Series Telephone support Description Where to find US Where to find rest of world Click Warranty InformationClick Customer Support All-In-One Printers Setting up the printer Checking the box contents Installing another language control panel Networking the printer Installing the printer on a networkInstalling an internal wireless print server Finding your MAC address Use Learning about the printerUnderstanding the parts of the printer Press Using the control panel buttons and menusUsing the control panel Press To Using the Copy menu Press Start Color or Start Black Using the Scan menu Use this Action Using the Photo Card menuMenu item Using the PictBridge menu Saving Paper Size, Paper Type, and Photo Size settings Using the Settings menu From here You can Saving settings Press SettingsPage Learning about the software Using the printer softwareUsing the Lexmark Imaging Studio Using the Solution Center Click From here You can Using Printing Preferences Using the Printing Preferences tabsOpening Printing Preferences Tab Choices Using the Toolbar Using the Save Settings menuUsing the I Want To menu Using the Options menu Windows Vista users only Resetting printer software settings to defaultsWindows 2000 or Windows XP users only Page Loading paper and original documents Loading paperLoading various paper types Load up to Make sure Load up to Load up to Make sure Loading original documents on the scanner glass Page Click Properties, Preferences, Options, or Setup PrintingPrinting a document Printing high-quality graphics Printing photos or images from a Web Print orNormal Quick Black and White Text Only Click Print Now Printing collated copies Printing the last page first reverse page orderPrinting transparencies Printing envelopes Printing cards Printing multiple pages on one sheet Printing files from a memory card or flash drive Working with photos Retrieving and managing photosInserting a memory card Slots Memory card Inserting a flash drive Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the display Printing photos using the control panel Date Range Press Start Color or Start Black again Printing all photosPrinting photos by number Printing photos using color effects Printing photos by date range Printing photos from a digital camera using Dpof Click View / Print Photo Library Printing photos using the computerViewing / Printing photos from the Photo Library Printing photos from a media device using the computer Creating photo projectsPrinting Photo Packages Creating Photo Greeting Cards Paper sizes supported Dimensions Creating a Photo SlideshowClick Slideshow Click File Œ Add Photo from Scanner Printing an image as a multiple-page poster Making a copy Adjusting copy qualityCopying Making borderless copies using the control panel Copying photos Press Lighter/Darker Collating copies using the control panelMaking a copy lighter or darker Repeating an image on one Enlarging or reducing an image Copying a document using the computer Copying a photo using the computer Scanning to a computer over a network ScanningScanning a document Scanning a document using the computer Scanning text for editing Scanning a photo to the Photo Library Scanning multiple photos at one time using the computerScanning images for editing Scanning documents or images for e-mailing Click Image Patterns Setting Options Customizing scan settings using the computerClick Custom Settings Sending a fax using the software Faxing Receiving a fax automatically Installing print cartridges Maintaining the printerChanging print cartridges Removing a used print cartridgePage Cleaning the print cartridge nozzles Achieving better print qualityImproving print quality Aligning print cartridges Wiping the print cartridge nozzles and contacts Cleaning the scanner glass Preserving the print cartridgesOrdering supplies Ordering print cartridges Using genuine Lexmark print cartridges Ordering paper and other suppliesPart number Paper Click Report a non-Lexmark print cartridge Refilling a print cartridgeRecycling Lexmark products Troubleshooting Setup troubleshootingChange the language selection during initial setup Select a different language after initial setup Power button is not lit Software does not install Does not print Cannot print from digital camera using PictBridge Check printer default and pause settingsRemoving and reinstalling the software Enable PictBridge printing from camera Print troubleshooting Make sure the camera is a PictBridge-enabled digital cameraCheck USB cable Remove memory cards Check print cartridges Check paperSelect a higher print quality Poor text and graphic quality Review steps to improve print qualityRemove sheets as they are printed Use a different brand of paper Poor quality at the edges Print speed is slow Partial document or photo printsPhoto smudges Ink levels seem incorrect Copy troubleshooting Ink levels seem to go down too quicklyCopier does not respond Scanner unit does not close Clean the scanner glass Adjust the brightness of the copyPoor copy quality Check quality of original document Scan troubleshooting Check Original Size settingPartial document or photo copies Scanner does not respond Poor scanned image quality Scan was not successfulScanning takes too long or freezes the computer Jams and misfeeds troubleshooting Partial document or photo scansCannot scan to a computer over a network Paper jam in the printer Printer does not feed paper, envelopes, or specialty media Paper jam in the paper supportPaper or specialty media misfeeds Memory card troubleshooting Review banner printing checklistBanner paper jams Check media loading Nothing happens when memory card is inserted Memory card cannot be inserted Use new paper Error messagesRemove tape from print cartridge Remove any obstructions Remove print cartridges Check computer connection Check external print server Left Cartridge Error / Right Cartridge Error Reduce memory use Select the After Dial setting No images have been selected Settings are not saved Resetting to factory default settingsChange time-out settings Save settings for future jobs Removing and reinstalling the software 100 Edition notice 101 Noise emission levels 102 Power consumption 103 End-user license agreement 104 Index 105 106 107 108 109