Error messages

Alignment Error

These are possible solutions. Try one or more of the following:

Remove tape from print cartridge

1Remove the print cartridge.
2Make sure the sticker and tape have been removed.
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3Reinsert the cartridge.
4Press to align the cartridge.
For more information, see “Aligning print cartridges” on page 72.

Use new paper

Load only plain, unmarked paper for aligning the cartridge.
The printer will read any markings on used paper, which could cause the alignment error message to appear.

Black Ink Low / Color Ink Low / Photo Ink Low

1Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.
To order supplies, see “Ordering supplies” on page 74.
2Press to continue.

Cartridge Error (1102, 1203, 1204, or 120F)

1Remove the print cartridges, and close the cartridge carrier lids.
2Disconnect the power cord from the electrical outlet.
3Reconnect the power cord to the electrical outlet.
4If the button is not lit, press .
5Reinsert the print cartridges.
If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
determine which cartridge is not working properly.
1Remove the print cartridges, and close the cartridge carrier lids.
2Disconnect the power cord from the electrical outlet.
3Reconnect the power cord to the electrical outlet.
4If the button is not lit, press .
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