Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

1In Windows Vista, click . In Windows XP or earlier, click Start.

2Click Programs or All Programs Œ Lexmark 4800 Series.

3Select Uninstall.

4Follow the instructions on the computer screen to remove the printer software.

5Restart the computer before reinstalling the printer software.

6Click Cancel on all New Hardware Found screens.

7Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Note: If the install screen does not appear automatically after you restart your computer, click Start Œ Run, and then type D:\setup, where D is the letter of your CD-ROM drive.

If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

1In all countries or regions except the United States, select your country or region.

2Click the links for drivers or downloads.

3Select your printer family.

4Select your printer model.

5Select your operating system.

6Select the file you want to download, and then follow the directions on the computer screen.

Enabling the USB port

To confirm that the USB port is enabled on the computer:

1Open the Device Manager.

In Windows Vista:

a Click Œ Control Panel.

b Click System and MaintenanceŒ System. c Click Device Manager.

In Windows XP: a Click Start.

b Click Control PanelŒ Performance and MaintenanceŒ System. c From the Hardware tab, click Device Manager.

In Windows 2000: a Click Start.

b Click SettingsŒ Control PanelŒ System.

c From the Hardware tab, click Device Manager.

2Click the plus sign (+) beside Universal Serial Bus Controller.

If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

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Lexmark 4800 Series manual Removing and reinstalling the software, Enabling the USB port, 105