Print troubleshooting 117 | Lexmark 4800 Series specs

Printer cannot connect to the wireless network	113
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only)	114
Checking your network name (Windows users only)	115
Ping the access point	115
Ping the printer	116
Run the Wireless Setup Utility (Windows users only)	116
Changing wireless settings after installation	116
Resetting an internal wireless print server to factory default settings	117
Check printer ports (Windows users only)	117
Print troubleshooting	117
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera	117
Improving print quality	118
Poor text and graphic quality	119
Poor quality at the edges of the page	120
Print speed is slow	121
Partial document or photo prints	121
Photo smudges or scratches	121
Checking the print cartridges	122
Ink levels seem incorrect	122
Ink levels seem to go down too quickly	122
A blank or incorrect page prints	122
Characters on printout are missing or unexpected	123
Colors on printout are faded or differ from colors on the screen	123
Glossy photo paper or transparencies stick together	124
Page prints with different fonts	124
Print is too dark or smudged	124
Printed characters are improperly formed or are not aligned correctly	125
Printouts have alternating bands of light and dark print	125
Transparencies or photos contain white lines	125
Vertical straight lines are not smooth	126
White lines appear in graphics or solid black areas	126
Checking the printer status	127
Settings are not saved	127
Checking printer readiness	127
Checking the Spool Settings for banner printing	128
Resolving font problems	128
Printer is busy printing another job	129
Ready or Busy Printing is listed as the status	129
Printing a test page	129
Test page does not print	130
External print server is not working	130
Duplex unit does not operate correctly	131
Removing an external print server	131
Cable is not connected, is loose, or is damaged	131
Printer is plugged in but does not print	131
Printer is trying to print to File	132

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Lexmark 4800 Series manual Print troubleshooting 117

Contents

Series June Safety information Contents Loading paper and original documents Printing Changing printer settings Working with photos Copying Scanning Maintaining the printer TroubleshootingFaxing Print troubleshooting 117 Jams and misfeeds troubleshooting 136 Networking glossary Index Where to find IntroductionFinding information about the printer Description Description Where to find Select Lexmark Solution CenterClick Programs or All Programs Œ Lexmark Series Description Where to find US Where to find rest of world Wireless network compatibility Setting up the printer Checking the box contents Understanding the parts of the printer Use Use Standalone setup Page Page Page Page Click Details Understanding the printer softwareMethod Click Click Setup and diagnose printer From here You can Understanding the control panel Using the control panelMode Main Menu Area Message Copy Photo Print Files Scan Setup Maintenance Navigating the control panel menus Saving settings Understanding and using default settings Turning printing voice notification on or off Installing the printer softwareWhat do the Wi-Fi indicator lights mean? Security Information Common home network configurations NetworkingGeneral networking Networking overview Internet What information do I need and where do I find it? Finding the MAC address Printing a network setup Sharing a printer in a Windows environment Finding IP addresses Wireless networkingFinding a printer/print server located on remote subnets Configure IP address Finding the signal strengthInstalling the printer on a network Assigning an IP address Configure network printers ConfigureAdd printers Refresh Types of wireless networks Tips for using network adaptersInfrastructure Ad hoc Advanced wireless setup Creating an ad hoc wireless network using WindowsFor Windows Vista users For Windows XP users Follow the instructions on the computer screen Using the automatic paper type sensor Loading paper and original documentsLoading paper Loading envelopes Loading labels Loading transparencies Loading iron-on transfersLoading custom-size paper Loading banner paper Use this Using the Paper Handling submenuLoading original documents on the scanner glass Printing Printing basic documentsPrinting a document Printing a Web Click Print Now Printing photos or images from a WebPrinting multiple copies of a document Collating copies Printing the last page first reverse page orderPrinting multiple pages on one sheet N-Up Collated Not collated Pausing print jobs Canceling print jobsUnderstanding the Print Files Options menu From here Printing documents from a removable storage device Printing document files from a memory card or flash drive Printing envelopes Printing specialty documentsChoosing compatible specialty paper types Click File Œ Add Photo from Scanner Printing a document as a posterPrinting an image as a poster Printing a booklet Assembling a bookletPrinting on custom-size paper Click Options Œ Layout Options Printing a banner Printing iron-on transfersPrinting transparencies Printing on both sides of the paper Understanding the two-sided printing duplexing functionPrinting on both sides of the paper duplexing automatically Select Changing printer settings Saving and deleting print settingsClick Properties, Preferences, Options or Setup Printing on both sides of the paper duplexing manually Using the Change Printer Default Settings submenu Resetting printer software to factory default settingsWindows 2000, Windows XP, or Windows Vista users Click Printing Preferences Resetting the printer to factory default settings Using recommended paper Understanding the Photo Card Mode menuWorking with photos Retrieving and managing photos Printing photos from a PictBridge-enabled digital camera Inserting a flash drive Inserting a memory card Slot Memory card Understanding the PictBridge Default Print Settings menu Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Click Select photos to save Click Deselect All Click Searched Folders Transferring photos from a memory card to a flash driveClick Temporary Files Changing the Productivity Studio transfer settings Editing photos using the control panelEditing photos Changing the Productivity Studio library preferences Changing the Resolution / Size of a photo Rotating a photo Blurring/Sharpening a photo Applying One-Click Auto Fixes to a photoReducing the red-eye effect in a photo Enhancing a photo Changing the Hue / Saturation of a photoChanging the Gamma Value of a photo or image Despeckling a photo Applying a color effect to a photo Changing the Brightness / Contrast settings of a photoChanging the Exposure setting of a photo Printing photos Viewing / Printing photos from the Productivity StudioClick Transfer Photos Click Select photos to print Click Work with Documents and Photos Paper sizes supported Dimensions Printing Photo PackagesCreating Photo Greeting Cards Click Photo Packages Viewing a slideshow of photos on the control panel display Printing a photo or selected photos Printing all photos from a memory device Printing photos from a digital camera using Dpof Creating and viewing a slideshowPage Copying Making a copyMaking a color or black-and-white copy Copying photos Copying a photo using the computer Enlarging or reducing an image Adjusting copy quality Adjusting the brightness of a copy Collating copies using the control panel Repeating an image on one Copying on both sides of the paper duplexing Changing the default copy settings Copying multiple pages on one sheet N-Up Understanding the Copy Mode menu Scanning a document Scanning a document using the computerScanning Scanning a photo to Work with Documents and Photos Scanning text for editingScanning images for editing Scanning multiple photos at one time using the computer Making a color or black-and-white scan Canceling a scan job Customizing scan settings using the computerClick Custom Settings Select Photo, Several Photos, or Document Understanding the Scan Mode menu Setting Options Saving a scanned image on the computer Click Scan Settings Changing the Productivity Studio scan settingsChanging the default scan settings Adding a file to an e-mail message Adding a new scanned image to an e-mail message Click E-mail Screen Scanning documents or images for e-mailingChanging the Productivity Studio e-mail screen preferences Receiving a fax automatically Sending a fax using the softwareFaxing Installing print cartridges Maintaining the printerPage Using genuine Lexmark print cartridges Removing a used print cartridgeRefilling print cartridges Click Report a non-Lexmark print cartridge Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzlesAligning print cartridges Preserving the print cartridges Cleaning the scanner glass Cleaning the exterior of the printerOrdering supplies Ordering print cartridges 100 Part NumberPaper Paper size Troubleshooting Setup TroubleshootingPower button is not lit Incorrect language appears on the display Software does not install Does not print Check printer default and pause settings Remove and reinstall the softwareUnderstanding Warning levels Check cartridges Removing and reinstalling the software Click SettingsŒ Control PanelŒ SystemEnabling the USB port 105 Check your security keys Wireless troubleshootingSolving printer communication problems Wireless network printer does not print Wi-Fi indicator is not lit Move your computer and/or printer Check security keysCheck MAC address 109 Wi-Fi indicator light is orange Run the wireless setup againConfigure the optional internal wireless print server Check network name Wireless printer is no longer working 111 112 Ping the wireless access pointPing the printer Printer cannot connect to the wireless network 113 Check your advanced security settings Check the installation cableCheck your security keys 114 115 Ping the access pointChecking your network name Windows users only Run the Wireless Setup Utility Windows users only Changing wireless settings after installationPing the printer 116 Print troubleshooting Check printer ports Windows users onlyMake sure photo size and paper size are set correctly 117 Improving print quality Check paperSelect a higher print quality 118 Poor text and graphic quality Poor quality at the edges Photo smudges or scratches Print speed is slowPartial document or photo prints Checking the print cartridges Ink levels seem incorrectInk levels seem to go down too quickly Blank or incorrect page prints Characters on printout are missing or unexpected Print is too dark or smudged Glossy photo paper or transparencies stick togetherPrints with different fonts Printouts have alternating bands of light and dark print Transparencies or photos contain white lines Vertical straight lines are not smooth White lines appear in graphics or solid black areas Checking printer readiness Settings are not savedChecking the printer status Checking the Spool Settings for banner printing Resolving font problemsDo the print cartridges have ink? Have you applied the fonts correctly in the program? Printing a test Printer is busy printing another jobReady or Busy Printing is listed as the status Make sure the printer is receiving power Test page does not printExternal print server is not working Try printing a test page again Duplex unit does not operate correctly Removing an external print serverCable is not connected, is loose, or is damaged Printer is plugged in but does not print Printer is trying to print to File Cannot print documents from a memory card or flash drive Cannot print from digital camera using PictBridge Printer is not able to communicate with the computer Try to locate the printer from the remote computerRestart the host computer and the remote computer 134 Problems when copying, scanning, or faxing Wrong printer is attachedUpdating the printer software Bidirectional communication is not established Jams and misfeeds troubleshooting Checking the port settingHow to clear and avoid paper jams Experiencing poor quality or incorrect output Paper or specialty media misfeeds Paper jam in the printerPaper jam in the paper support Printer does not feed paper, envelopes, or specialty media Banner paper jams Are you using paper designed for an inkjet printer? Paper continues to jamPaper jam in the duplex unit Are you loading the paper correctly? Memory card cannot be inserted Memory card troubleshootingNothing happens when memory card is inserted Select the printer on your wireless network Check to see if the memory card is damagedCheck to see if the memory card contains photos Make sure the USB cable is connected Scanner unit does not close Copy troubleshootingCopier does not respond Poor copy quality Scan troubleshooting Copied item does not match the original itemPartial document or photo copies Scanner does not respond Scan was not successful Scanning takes too long or freezes the computerCheck USB cable connection Restart computer Adjust the quality of the scan Poor scanned image qualityPartial document or photo scans Cannot scan to a computer over a network Error messages on the printer display Remove tape from print cartridgeUse new paper 147 148 Cover OpenRemove any obstructions Left Cartridge Error / Right Cartridge Error 149 150 Select the After Dial settingReduce memory use Paper Size/Type error Paper MismatchPaper Jam Paper Out 152 Cause SolutionPrinter Carrier Stall 153 Error messages on the computer screenClearing error messages Is the printer receiving power? 154 155 Print File ErrorMultiple All-In-Ones found 156 Product informationEdition notice Exposure to radio frequency radiation 157 Avis de conformité aux normes de l’industrie du Canada 158 159 Noise emission levels 160 Power consumption 161 Limited warranty 162 Limitation of liability 163 164 165 Networking glossary 166 UAA Universally Administered Address 167 Index 168 169 170 171 172 173 174 175 176