Move your computer and/or printer

Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100–150 feet.

You can find the signal strength of the network on the network setup page. For information on how to print a setup page, see “Printing a network setup page” on page 34.

Check security keys

Make sure security keys are correct. For more information, see “Check your security keys” on page 106.

Check MAC address

If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 33.

Ping the wireless access point (wireless router) to make sure the network is working

1If you do not already know it, find the IP address of the access point. a Click:

In Windows Vista: Œ All Programs Œ Accessories Œ Command Prompt.

In Windows XP and earlier: Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.

bType ipconfig.

cPress Enter.

The “Default Gateway” entry is typically the wireless access point (wireless router).

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP address might also start with the numbers 10 or 169. This is determined by your operating system or wireless network software.

2Ping the wireless access point (wireless router). a Click:

In Windows Vista: Œ All Programs Œ Accessories Œ Command Prompt.

In Windows XP and earlier: Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.

bType ping followed by a space and the IP address of the wireless access point (wireless router). For example:

ping 192.168.0.100

cPress Enter.

3If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer.

4If the wireless access point (wireless router) does not respond, it will take several seconds and then you will see “Request timed out.”

Try the following:

aClick:

In Windows Vista: Œ Control Panel Œ Network and Internet Œ Network and Sharing Center

In Windows XP and earlier: Start Œ Settings or Control Panel Œ Network Connection

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Lexmark 4800 Series manual Move your computer and/or printer, Check security keys, Check MAC address, 109